HelpDesk to Intercom data migration made easy
Encoded dialogues, safe servers, newest authorization mechanisms
Automated process, don't have downtime, avoiding any workflow pauses
Bargain pricing to provide a feature + cost balance
Customers across different fields confident in our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by reviewing Source data, operations, and integrations. Review data filtering and field alignment to the Target. Create a movement tactic, that encompasses the outline and customer service reps training.
Security and Compliance Review
Verify data complies with safety regulations. Grant permissions and access controls to protect the movement.
Migration
Data Mapping and Customization
Align data fields amongst the Source and Target. Define automated custom features from the list or ask for particular tailoring for the record transmit.
Demo Migration
Start a free trial Demo to figure out how the movement service operates. Verify results and alter settings as you wish.
Data Verification
Review all moved data in the Target is genuine, complete, and properly formatted.
Full Data Migration
Transfer all chosen data, containing tickets, contacts, attachments, and correlated data.
Delta Migration
Capture any fresh or updated data that changed during the Full data migration.
Interval Migration*
Data movement can be halted and restarted to suit your timeline, with no downtime. You can pause up to five times for five days per pause, arranged by our sales team during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all reps. Deactivate the Source if needed and save data backups.
What Kind of Records Can You Migrate from HelpDesk to Intercom ?
With Help Desk Migration tool, you can with no bother migrate solid amount of differing data types to or from HelpDesk to Intercom. Review the list of data types you can import or export using automation service without extra help from tech experts.
Do you require distinguishing HelpDesk to Intercom import demands?
Let's discuss your specific needs for a custom data migration.
| HelpDesk entities | Intercom entities | |
|---|---|---|
| Help desk | ||
| Teams | Teams | |
| Agents | Admins | |
| Customers | Users and leads | |
| Tickets | Conversations | |
Why migrate with Help Desk Migration?
Zero downtime
Shift data effortlessly - preserve workflows efficient and aid customers without hassle.Increased efficiency
Easily shift data and set up default and personalized fields with the smart Migration Wizard.Organized ticket transmiting
The Migration Wizard imports tickets and all connected records, ensuring the data structure consistent on the Target.Personalized support
Our support reps is available to help you using chat, email, or phone.Thorough import framework
Our team will establish a comprehensive plan for data import, providing a smooth process and safe records.Pre-built options and customizations
Pick automated options or seek customization, and we'll make sure your data is on point.
How Does HelpDesk to Intercom Data Migration Go?
Our automated migration service empowers you export and import records in five simple steps. However, if you have unique demands or a distinct data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your HelpDesk to Intercom Import
with These Options
Convey a smooth data transfer experience that matches your company’s preferences. The Help Desk Migration service delivers features to enhance you to succeed your customer service records migration in the most suitable route.
Omit attachments
Does your expected support service platform provide small data storage? Bypass attachments, especially if your historical data lose no track of processes without them. The data import and export time will decrease greatly.
Create a additional tag to the imported tickets
Are you going to work a source help desk system during migration? To avoid chaos, use tags to the migrated tickets to differentiate them from the left ones.
Apply the attachment option to Migrate inline images
Don’t want to lose images added into the tickets? You can migrate them to the expected help desk solution as attachments.
Demo with custom data: Choose 20 entities for export
If you want to see how handpicked entities settle in the new help desk platform, launch this free custom Demo and hand-pick 20 entities for a export.
Import newest records first
Opt for this feature to transfer your newest records in a chronological flow, from most recent to oldest. The feature applies only to Full Migration.
Focus on your crucial tasks. We'll take care of the heavy lifting
Our automated migration tool delivers a powerful app, whether you’re migrating your help desk operations from HelpDesk to Intercom. With just a couple of clicks, your support service solution will be up and running on a future system — no need to suffer any interruption!
Data migration meets security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. To assure the maximum security of your help desk data whether they are in import or at rest, we apply tried modes. Here is contained handling approved security scans, reserving our servers secured, following many commands, and more.
Go with the migration app that customers love
With multiple outstanding data imports performed by us, our migration service has earned lots of service-linked awards and positive commentaries. On top of that, we enlarge our feature list. For Help Desk Migration's aim is to cover nearly all of your data migration requests, we remain getting better our tool and often advance it with novel capacity.
Use easy mapping to deal with all your needs
Free yourself from the time-consuming chore of adding nonexistent data types or help desk data at the time of HelpDesk to Intercom migration. Now you can map standard and custom-made ticket fields, apart from that tweak your data import right away our migration app. You get to preserve the system of your support service data with slight work.
Choose a appropriate time for data migration
Choose the most appropriate time to set up and start the help desk data import operation. Start by exporting historical records and then go for the Delta function to import your currently updated data. Then, relax and greenlight our migration app handle the rest.
Communicate our reliable support agents
Are you trying to cope with hardships with your Supported Platform data import and export? Empower our customer service representatives look at your task. With years of expertise importing records, our pros are well-qualified to provide a successful import of your records.
Your Help Desk Data Migration is Secured at Each Stage
Help Desk Migration solution provides every import functions without damaging on security. We commit to the recent standards, set regular updates, and consistently check all facilities.
We enforce a rigid 2FA access policy
Our Migration Wizard shields your records from unwanted getting access with 2FA access. Additionally, only users with admin access rights can export your HelpDesk information. Combined, these security measures prevent the dangers of data leakage.
We use 3-layer
We ensure 3 layers of data security: physical (we take care of our hosting facilities against any intrusion), network (we take care of our networks against digital harm), and application (we take care of your business data within our data importing solution from prohibited access).
Follow industry-standard fundamentals
We secure your business records based on all key security principles. Help Desk Migration service possesses an broad set of compliance, and we keep expanding it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.
What is the cost of your HelpDesk to Intercom data migration?
And now to the burning question. How much will it cost to switch from HelpDesk to Intercom? The price will largely depend on the records volume you need to migrate, the complexity of your requirements, and the features you’ll choose or customizations you’ll inquire. Set a Free Demo to check the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceReviews motivates us upgrade our service: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Complete HelpDesk to Intercom Migration in a Couple Clicks
Migrate your records from HelpDesk to Intercom painlessly and without disarranging your ultimate mission of setting right your clients’ requests.
More tips and tricks about data import
Want to learn more? Our help section is constantly updating information on customer service enhancement and help desk records migration. Take a look at it!
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