HelpDesk to Freshdesk data migration done automatedly
Encrypted conversations, secure servers, advanced authorization ways
Automated process, no time-out, reduced workflow pauses
Fair charging to deliver an opportunity + fee balance
We’ve achieved the of businesses across areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by evaluating Source data, procedures, and applications. Evaluate data cleaning and field matching to the Target. Set up a movement scenario, that consists of the agenda and employee coaching.
Security and Compliance Review
Confirm data adheres to security protocols. Establish permissions and access controls to safeguard the transfer.
Migration
Data Mapping and Customization
Connect records fields amid the Source and Target. Handpick in-built custom options from the set or discuss distinct tailoring for the data transfer.
Demo Migration
Perform a test Demo to identify how the replication solution works. Check outcomes and tweak settings as you wish.
Data Verification
Verify all migrated records in the Target is correct, complete, and adequately structured.
Full Data Migration
Migrate all required records, including tickets, contacts, attachments, and related records.
Delta Migration
Capture any newest or updated records that tweaked for the duration of the Full data transmit.
Interval Migration*
Data migration can be interrupted and resumed to cohere your timeline, with no service disruption. You can stop up to five instances for a duration of five days each, adjusted by our sales team during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Disable the Source if required and protect data backups.
What Kind of Entities Can You Import from HelpDesk to Freshdesk ?
With our Migration service, you can with no trouble import and export hefty volumes of varied records types to or from HelpDesk to Freshdesk. Take a look the details of record types you can import applying automated service by yourself from tech representatives.
Do you need certain HelpDesk to Freshdesk migration requirements?
Let's discuss your specific needs for a unique data import.
| HelpDesk objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Agents | Agents | |
| Customers | Contacts | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer records effortlessly - maintain workflows running smoothly and help customers effectively.Enhanced efficiency
Seamlessly transfer data and configure predefined and personalized fields with the secure Migration Wizard.Easy ticket transfer
The Migration Wizard transfers tickets and all associated data, maintaining the data structure intact on the Target.Always here for you
Our support agents is prepared to help you through chat, email, or phone.Detailed transfer planning
Our team will develop a detailed plan for data import, guaranteeing a efficient process and secure data.Pre-built options and customizations
Select pre-designed options or ask for specific adjustments, and we'll ensure your data is precise.
How HelpDesk to Freshdesk Data Migration Performs
You can perform records migration in five simple steps, with our automated migration tool. If you’re managing a elaborate data structure, feel free to choose our tailored mode. We’re in place to satisfy your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your HelpDesk to Freshdesk Migrate
with These Options
Use a seamless data replication experience that corresponds your company’s requirements. The Help Desk Migration service offers functionalities to facilitate you to succeed your customer service data migration in the painless route.
Bypass attachments
Does your new customer service tool provide definite data storage? Skip attachments, specially if your current data loses none of its value without them. The data import and export time will go down significantly.
Choose a extra tag to the migrated tickets
Add extra tags to the migrated tickets — like so, you won’t mess them with those existing. You may further classify the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Employ the attachment feature to Import inline images
Don’t want to lose images inserted into the tickets? You can migrate them to the new support service platform as attachments.
Demo with custom data: Pick 20 entities for import
If you want to check how handpicked entities will look like in the destination platform, kick off this free custom Demo and hand-pick 20 entities for a test.
Transfer newest data first
Choose this castomization to move your newest records in a chronological flow, from newest to oldest. The feature is applicable exclusively to Full Migration.
Don’t empower data migration to distract you from your business
Whether you’re importing from HelpDesk to Freshdesk, use our automated migration service. It will allow you to import or export all your data to a future platform in just a few clicks. Thus, you will receive your import or export finished quickly without putting crucial processes without putting it off.
Data migration with security standards
The Migration Wizard will handle your data security during all phases of the migration process. To confirm the utmost protection of your help desk data whether they are in import or at rest, we implement tried modes. Here is included controlling approved security analysis, reserving our servers guarded, following varied directs, and more.
Use the migration tool that clients recommend
A collection of successful data exports and many awards and inspiring feedback can guarantee the high quality of Help Desk migration service. On top of that, we don’t stop there. Because Help Desk Migration's aim is to contain most of your data migration needs, we keep advancing our tool and often increase it with neat options.
Apply intuitive mapping to cover all your needs
Set yourself free from the challenging load of adding absent data types or records at the time of HelpDesk to Freshdesk migration. So now you can map typical and custom fields, or else adapt your data import right in our Migration Wizard. This will leave unchanged the original system of your records with no effort on your side.
Choose a suitable time for data import
Choose the most suitable time to set up and launch the help desk migration operation. Get going by exporting historical data and later set up the Delta migration feature to migrate your freshly changed data entities. Then, relax and let our migration app handle the rest.
Work with a support agents you can completely depend on
Are you experiencing tasks with your Supported Platform data migration? Help Desk Migration support agents is all set to assist you with any issues. With years of mastery migrating data, our representatives are well-skilled to confirm a successful migration of your records.
Your Help Desk Data Import and Export is Protected at Each and Every Step
With Help Desk Migration app, don't worry about security of critical records. We constantly audit all facilities and make advancements, so that your business data is shielded based on the recent requirements.
We apply a strict two-factor access policy
Our Migration Wizard guards your business data from illegal acquiring access with 2FA access. On top of that, only users with admin access rights can export your HelpDesk data. United, these security measures prevent the dangers of data leak.
We use Three-layer
Help Desk Migration comes with 3 levels of business data safety. At the physical level, we shield our hosting facilities from logical and physical intrusion. At the application level, we forbid any unlawful access to your business records on our service. And, last but not least, on the network level, we protect our networks from digital harm.
We meet security principles
Our Help Desk Migration service accomplishes to upmost security principles, delivering maximum security for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data security standards. And our extensive compliance set continues getting extended.
How much does HelpDesk to Freshdesk data migration cost?
How much will you need to invest in the switch from HelpDesk to Freshdesk? The cost will mostly lean on the records volume you require to move, the complexity of your specifications, and the features you’ll select or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback encourages us upgrade our tool: Few thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
All-packed HelpDesk to Freshdesk Import in a Few Clicks
Import your business data from HelpDesk to Freshdesk effortlessly with no disorganizing from what truly matters — addressing your customers’ concerns. Help Desk Migration solution makes all the work behind the scenes whilst you simply enjoy respond to your customer tickets your selected platform.
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