Gorgias to Intercom data migration made easy
Encoded dialogues, secure servers, modern authorization ways
Automated process, no downtime, avoiding any workflow drops
Fair pricing to provide a feature + fee balance
Companies among various sectors choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To initiate a customer service migration, figure your Source's data, workflows, and integrations. Evaluate data cleaning and checking the Source’s required and personalized field coequals on Target. Produce a comprehensive transition plan that contains timeline, cource of action, and user coaching.
Security and Compliance Review
Make sure all data handling complies with industry security standards. Implement necessary permissions and access controls to defense the migration.
Migration
Data Mapping and Customization
Map data fields amongst the Source and Target. Choose pre-built custom opportunities from the menu or request the customization to adjust the records replication to your unique organization demands.
Demo Migration
Set up a free trial Demo with a limited data set to understand how the transmit service performs. Validate the test outcomes and revamp mapping as you wish.
Data Verification
Meticulously audit the transferred data in Target. Approve that all records are genuine, complete, and properly formatted.
Full Data Migration
Transfer all required data, encompassing tickets, contacts, attachments, and related data.
Delta Migration
Capture any newest or updated data that changed for the duration of the Full transmit process.
Interval Migration*
Data movement can be halted and resumed to meet your business agenda, establishing continuous support service with no downtime. You can pause it up to five times, each lasting no more than five days, and our sales crew adjusts the process for the time of set operational hours.
Post-Migration Phase
Go Live
Start the Target for all agents. Disable the Source if needed, providing data backups are stored securely.
What Kind of Entities Can You Migrate from Gorgias to Intercom ?
With Help Desk Migration tool, you can efficiently migrate hefty volumes of varied records types to or from Gorgias to Intercom. Inspect the list of data types you can import or export implementing automated tool without any assistance from tech support team.
Do you need distinguishing Gorgias to Intercom migration demands?
Let us know about a custom data import.
| Gorgias entities | Intercom entities | |
|---|---|---|
| Help desk | ||
| Agents | Admins | |
| Customers | Users and leads | |
| Tickets | Conversations | |
Why migrate with Help Desk Migration?
Your business is built on data, and your customers’ history intact is essential:. When you migrate with Help Desk Migration, you get:
Zero downtime
Stay operational while transmitting. Your processes will not be put on hold, so you can continue helping clietns without missing a beat.Increased efficiency
Leverage the automated, secured Migration Wizard to migrate your data effortlessly. Easily map both standard and custom fields.Organized ticket transfer
The Migration Wizard moves the tickets and all related records, so the data preserves its structure on the Target intact.Personalized support
Need assistance? Our support team is ready to help via live chat, email, or phone whenever you require it.Detailed data migration planning
Our managers will create a robust plan for your data transfer that covers all the aspects, so everything runs simply. Thus, you can bypass any issues during the migration, and your data will be secured.Pre-built options and customizations
Use pre-built options or tailor your migration by requesting customization. Whether it's data filtering or field adjustments, we'll make sure your data lands just right.
How Does Gorgias to Intercom Data Migration Perform?
You can perform records migration in a few simple actions, with our automated migration app. However, if you have unique needs or a special data structure, feel free to select a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Gorgias to Intercom Import
with These Features
Convey a smooth data replication experience that aligns your company’s requirements. The Help Desk Migration service offers functions to help you to complete your support service records migration in the automated and secure route.
Omit attachments
Does your expected help desk solution offer small data storage? Skip attachments, specially if your current support data loses none of its value without them. The data migration time will cut down greatly.
Create a extra tag to the migrated tickets
Add extra tags to the migrated tickets — just like that, you won’t mess them with those existing. You may further sort the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Apply the attachment feature to Migrate inline images
Export the images embedded into tickets as attachments. The data import and export time might take more time, but the images will be moved to a destination help desk platform.
Demo with custom data: Choose 20 entities for export
If you require to see how handpicked entities settle in the desired platform, start this free custom Demo and appoint 20 entities for a test.
Don’t empower data migration to distract you from your business
Whether you’re moving from Gorgias to Intercom, use our automated migration solution. It will allow you to import or export all your records to a chosen platform in just a few clicks. Thus, you will have your migration accomplished in a timely fashion without putting critical tasks on the shelf.
Data migration meets security standards
The Migration Wizard will handle your data security during all phases of the migration process. To confirm the maximal protection of your support service records whether they are in import or at rest, we implement tried runthrough. There encompass conducting proper security audits, retaining our servers guarded, meeting different commands, and more.
Use the migration app that customers love
Lots of goal-achieved data exports and numerous awards and inspiring reviews can confirm the value of our migration service. Additionally, we don’t stop there. For our objective is to contain most of your migration inquirements, we keep growing our solution and constantly increase it with neat functioning.
Use intuitive mapping to cover all your needs
Free yourself from the time-consuming chore of adding missing record types or data entities amidst Gorgias to Intercom migration. So you can map standard and custom ticket fields, or otherwise transform your data import and export right away our migration service. This will keep the native structure of your records smoothly on your part.
Choose a appropriate time for data migration
Choose the most appropriate time to set up and launch the help desk data import workflow. Get going by migrating historical records and then go for the Delta option to move your most recently updated data entities. Then, relax and allow our migration service make the rest.
Work with a support representatives you can fully count on
Are you trying to cope with tasks with your Supported Platform data import and export? Our customer support agents is in place to aid you with any obstacles. With years of successful data export/import experience, they can fix any issue joined with your support service data migration or even supply guidance during the total record migration.
Your Help Desk Data Import and Export is Secured at Each and Every Step
With Help Desk Migration tool, don't worry about safety of business data. We frequently examine all servers and make improvements, so that your data is guarded matching to the recent requirements.
We enforce a rigid 2FA access policy
Help Desk Migration Wizard takes advantage of 2FA access. Additionally, only your company representatives with admin rights can import your Gorgias information. Collect, these safety measures prevent the risk of information leak.
We use 3-layer
Help Desk Migration enables three layers of records security. At the physical level, we shield our hosting facilities from any breach. At the app layer, we cease any illegal entry to your data on our platform. And, finally, on the network level, we protect our networks from cyber abuse.
We meet protection fundamentals
Our Help Desk Migration service fulfills to top security levels, providing maximum security for your records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data safety levels. And our extended compliance portfolio is getting expanded.
What is the cost of your Gorgias to Intercom data migration?
And now to the burning question. How much will it cost to switch from Gorgias to Intercom? The price will largely depend on the business data volume you require to move, the complexity of your demands, and the features you’ll use or customizations you’ll ask for. Set a Free Demo to test the Migration Wizard performance and figure out how much your data switch will cost.
Run a Demo to get the priceReviews motivates us improve our service: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
Help Desk Migration provides full support during your migration. Their knowledgeable team is available to address any questions or concerns, ensuring a smooth and successful migration from Gorgias to Intercom. You can choose from different support plans or opt for the Concierge Migration Service for a hassle-free experience.
The duration of the migration varies based on the number of records (including attachments) and the API limits of your Gorgias and Intercom accounts. Consequently, having higher API limits will expedite your migration from Gorgias to Intercom.
Your customer service operations on your Gorgias account can proceed without interruption. Upon completing the Full Data Migration, you can initiate a Delta migration to exclusively transfer new and updated records.
To start the migration, set up your Gorgias account and proceed with migration planning. Choose a suitable date and create a checklist that specifies which should be disabled on your source platform and what settings need to be configured on Intercom. Once the planning stage is completed, you can proceed with the Demo Migration. After the migration is finished, verify that all data has been successfully transferred. For a more comprehensive guide, refer to the Intercom Data Migration Checklist.
Once you have made the final update to your Demo Migration settings, you have a 30-day window to start the Full Migration from Gorgias to Intercom. Failure to commence the Full Migration within this period will result in archiving your migration project.
Complete Gorgias to Intercom Migration in a Few Clicks
Export your business records from Gorgias to Intercom with ease without confusing from what actually matters — setting right your customers’ concerns. Help Desk Migration app handles all the work behind the scenes while you simply enjoy applying your new platform.
More information about data migration
Want to learn more? Our help section is constantly updating information on customer service improvement and help desk platforms import and export. Check it out!
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