Reliable Gorgias to Freshdesk data migration service
Encoded chats, safe servers, newest authorization ways
Automated process, no downtime, reduced workflow pauses
Deal charging to ensure a feature + fee balance
Businesses across various fields pick us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by assessing Source data, procedures, and applications. Evaluate data cleaning and field mapping to the Target. Formulate a replication approach, that encompasses the timeline and employee training.
Security and Compliance Review
Make sure data adheres to security standards. Establish permissions and access controls to safeguard the transfer.
Migration
Data Mapping and Customization
Match records fields between the Source and Target. Handpick in-built custom options from the set or request specific tailored adjustments for the data transmit.
Demo Migration
Initiate a free test Demo to figure out how the movement solution functions. Check outcomes and adjust mapping as necessary.
Data Verification
Check all migrated data in the Target is correct, complete, and adequately structured.
Full Data Migration
Transfer all selected data, covering tickets, contacts, attachments, and associated records.
Delta Migration
Capture any new or updated data that changed for the duration of the Full data replication.
Interval Migration*
Data movement can be paused and restarted to suit your timeline, with no service disruption. You can stop up to five instances for five days each, coordinated by our sales crew during business hours.
Post-Migration Phase
Go Live
Present the Target for all agents. Decommission the Source if needed and secure data backups.
What Data Can You Migrate from Gorgias to Freshdesk ?
With Help Desk Migration app, you can painlessly migrate hefty portions of varied records types to or from Gorgias to Freshdesk. Examine the set of data entities you can import or export implementing automation without extra help from tech support team.
Do you look for especial Gorgias to Freshdesk import requirements?
Let's discuss your specific needs for a unique data import.
| Gorgias entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Customers | Contacts | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
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Zero downtime
Import records without disruption - maintain workflows operational and help customers effectively. -
Increased efficiency
Quickly move data and map default and personalized fields with the secure Migration Wizard. -
Seamless ticket transfer
The Migration Wizard transmits tickets and all linked records, maintaining the data structure unchanged on the Target. -
Expert support
Our support crew is prepared to guide you through chat, email, or phone. -
Effective transfer framework
Our team will formulate a clear plan for data import, guaranteeing a efficient process and protected data. -
Pre-built options and customizations
Decide on pre-built options or request customization, and we'll guarantee your data is precise.
How Does Gorgias to Freshdesk Data Migration Make It?
Our automated migration app greenlights you export and import records in five simple moves. If you’re dealing with a elaborate data structure, feel free to select our tailored mode. We’re ready to satisfy your non-standard requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Gorgias to Freshdesk Export
with These Features
Acquire a automated data transfer experience that meets your company’s needs. The Help Desk Migration service offers functionalities to facilitate you to complete your support service data migration in the automated and secure way.
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Leave behind attachments
Does your expected help desk system offer definite data storage? Omit attachments, specially if your historical support service data loses none of its value without them. The data migration time will decrease considerably.
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Apply a new tag to the imported tickets
Add tags to the moved tickets — just like that, you won’t confuse them with the existing. You may further arrange the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
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Take advantage of the attachment feature to Migrate inline images
Don’t want to lose images embedded into the tickets? You can import them to the desired help desk solution as attachments.
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Demo with custom data: Handpick 20 entities for transfer
If you expect to see how certain entities look like in the desired help desk, go for this free custom Demo and hand-pick 20 entities for a test.
Don’t empower data migration to mislead you from your business
Whether you’re importing from Gorgias to Freshdesk, use our automated migration solution. It will allow you to import all your records to a chosen system in just a couple of clicks. Thus, you will be able to have your migration done in a timely fashion without putting crucial projects on the back burner.
Data migration complies with security requirements
The Migration Wizard will ensures your data security during all phases of the migration process. To confirm the highest protection of your support service records whether they are in migration or at rest, we use tried procedures. Here is included handling approved security analysis, keeping our servers protected, complying with different regulations, and more.
Move ahead with the migration solution that customers love
With a plenty of goal-achieved migrations done by our service, our migration service has obtained many service-associated awards and favorable mentions. On top of that, we don’t stop there. We go ahead to develop our app and present novel capacity to ensure we’re meeting most of your migration requests.
Benefit from intuitive mapping to deal with all your needs
Spare yourself the enduring mission of adding nonexistent data types or help desk data at the time of Gorgias to Freshdesk migration. So now you can map standard and custom ticket fields, or otherwise adapt your data import and export right in our migration service. This will retain the native structure of your records smoothly on your part.
Choose a fitting time for data migration
Choose the most fitting time to set up the help desk migration operation. Get going by importing historical data and then go for the Delta migration function to move your currently updated records. Then, relax and empower our solution take care of the rest.
Work with a support pros you can completely rely on
Don’t worry about trying to cope with challenges whilst doing your Supported Platform data import. Permit our support team check your task. With years of involvement importing records, our pros are well-prepared to provide a successful import/export of your business data.
Your Help Desk Data Import and Export is the Whole Way Through
Help Desk Migration tool enables every import functions with no compromising on safety. We regularly check all servers and make advancements, so that your data is shielded matching to the fresh recommendations.
We employ a firm 2FA access policy
Help Desk Migration Wizard uses 2FA access. Besides, only your business reps with admin access rights can export your Gorgias records. Linked, these safety measures eliminate the risk of information leakage.
3-level business data safety
Help Desk Migration enables 3 layers of business data safety. At the physical layer, we shield our hosting facilities from any breach. At the application level, we cease any unlawful log in to your business records on our platform. And, finally, on the network level, we secure our networks from digital abuse.
We satisfy safety regulations
We take care of your business records based on all required security standards. Help Desk Migration service possesses an extended list of compliance, and we are enlarging it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety fundamentals.
What is the cost of your Gorgias to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from Gorgias to Freshdesk? The cost will largely depend on the records volume you require to move, the complexity of your specifications, and the features you’ll select or custom work you’ll request. Set a Free Demo to check the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceReviews helps us improve our service: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
To migrate your customer data to Freshdesk, start by checking what needs to be moved and configuring the appropriate settings. Once you've done that, begin the migration process and check the reports to ensure everything is transferred correctly. If you need help, consider doing a Migration Planning session with us and setting up a Free Demo to better understand the process.
Help Desk Migration lets you automatedly move the following records from Gorgias to Freshdesk:
- tickets, groups, agents, contacts, companies, ticket attachments, ticket private and public notes, Created_at, Updated_at, Closed_at;
- knowledge base articles with folders and categories, knowledge base attachments, and inline images.
You don’t need any technical expertise to migrate from Gorgias to Freshdesk. Our Migration Wizard takes care of everything for you. The onboarding process is quick and easy to follow, and our automated service will guide you through each step of the migration process.
Keeping your data safe and secure is our top priority at Help Desk Migration. We use encryption and secure storage to keep your data safe during migration. We comply with all necessary certifications, and you can learn more about our security policy here.
The time it takes to migrate from Gorgias to Freshdesk depends on the number of records and attachments you have and the API limits of your Gorgias and Freshdesk accounts. If you have higher API limits, the migration will be faster. Optimizing your API limits is best to ensure a smooth and timely migration.
To ensure a seamless migration from Gorgias to Freshdesk, try the Free Demo Migration feature to test the data transfer. Check the results table for migrated, failed, and skipped records, download the reports, and copy the record IDs to ensure everything has transferred correctly. Adjust the mapping in the settings to get the best migration results if necessary.
You can move all your help desk data from Gorgias to Freshdesk. But the bigger the attachments and the more records you have, the longer it will take. Consider skipping attachments and checking your Source data before migration to speed up the process.
Packed Gorgias to Freshdesk Import in a Couple Clicks
Migrate your business data from Gorgias to Freshdesk with no bother and with no disorganizing your utmost aim of putting right your customers’ issues.
More guides about data import
Want to get more? Our knowledge base is full of information on customer service advancement and help desk platforms import. Check it out!
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