Professional Freshservice to Salesforce Service Cloud data migration service
Encrypted chats, secured servers, newest authorization mechanisms
Automated method, no operations time-out, excluded workflow drops
Deal charging to deliver a feature + cost balance
We’ve earned the trust of companies among niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by evaluating Source records, operations, and integrations. Review data filtering and field mapping to the Target. Make a replication strategy, that encompasses the timeline and employee training.
Security and Compliance Review
Ensure data adheres to security protocols. Configure permissions and access controls to protect the migration.
Migration
Data Mapping and Customization
Map records fields amid your Source and Target. Choose automated custom settings from the list or request certain customization for the record transmit.
Demo Migration
Start a free test Demo to understand how the migration service performs. Review outcomes and change mapping as needed.
Data Verification
Check all transmitted records in the Target is precise, complete, and properly formatted.
Full Data Migration
Move all selected records, covering tickets, contacts, attachments, and linked data.
Delta Migration
Catch any new or updated records that changed during the Full data movement.
Interval Migration*
Data transfer can be paused and continued to fit your outline, with no downtime. You can pause up to five instances for five days each, managed by our sales crew during work hours.
Post-Migration Phase
Go Live
Launch the Target for all customer service agents. Disable the Source if needed and secure data backups.
What Data Can You Migrate from Freshservice to Salesforce Service Cloud ?
With our Migration app, you can conveniently migrate large piles of various records entities to or from Freshservice to Salesforce Service Cloud. Check out the selection of entities you can import or export implementing automated service without extra guidance from tech pros.
Do you look for peculiar Freshservice to Salesforce Service Cloud import or export inquirements?
Let us know about a personalized data import.
| Freshservice objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Departments | Accounts | |
| Requesters | Contacts | |
| Tickets | Cases | |
| Knowledge Base | ||
| Categories | Top level categories | |
| Folders | Second level categories | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
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No downtime
Import records effortlessly - ensure workflows on track and assist customers continuously. -
Enhanced efficiency
Effortlessly move data and configure default and tailored fields with the intelligent Migration Wizard. -
Streamlined ticket migration
The Migration Wizard imports tickets and all linked data, preserving the data structure unaffected on the Target. -
Dedicated support service
Our support team is equipped to help you by means of chat, email, or phone. -
Comprehensive movement strategy
Managers will formulate a detailed plan for data import, securing a smooth process and reliable data. -
Custom options available
Decide on pre-built options or ask for customization, and we'll confirm your data is correct.
How Freshservice to Salesforce Service Cloud Data Migration Flows
You can carry out records import in a few simple actions, with our automated migration tool. However, if you have special demands or a special data structure, feel free to choose a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Freshservice to Salesforce Service Cloud Export
with These Options
Share a automated data transmition experience that matches your company’s objectives. The Help Desk Migration service brings features to handle you to complete your support service records transmitting in the automated and secure way.
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Skip attachments
Does your destination help desk system provide compact data storage? Leave behind attachments, especially if your historical support service data doesn’t suffer a loss of its value without them. The data migration time will shorten greatly.
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Use the attachment feature to Import inline images
Migrate the images fixed into tickets as attachments. The data export time might take more time, but the images will never disappear along with the existing a new help desk system.
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Demo with custom data: Select 20 entities for transfer
If you want to see how certain entities will look like in the targeted help desk platform, go for this free custom Demo and choose 20 entities for a export.
-
Migrate newest data first
Opt for this feature to import your most recent records in a chronological order, from most recent to oldest. The option is applicable exclusively to Full Migration.
Don’t let data migration to throw off you from your tasks
Our automated migration service provides a powerful app, whether you’re importing your customer service operations from Freshservice to Salesforce Service Cloud. With just a couple of clicks, your support service solution will be live on a targeted platform — no need to tolerate any break!
Data import complies with security requirements
Help Desk Migration Wizard handles your business data is secure throughout the migration process. To ensure the highest safety of your support service records whether they are in migration or at rest, we implement proven practices. Here is included conducting regular security audits, keeping our servers guarded, obeying many regulations, and more.
Move ahead with the migration solution that clients love
Thousands of goal-achieved migrations and numerous awards and positive reviews can vouch for the value of our migration service. What’s more, we enlarge our feature list. As long as Help Desk Migration's objective is to contain most of your import and export needs, we keep refining our tool and oftentimes add to it with fresh features.
Enjoy clear mapping to handle your most complex needs
Relieve yourself from the long-lasting task of adding missing data types or data entities during Freshservice to Salesforce Service Cloud migration. Our service allows you map entities and transform your data migration. This will retain the native structure of your data with no effort on your part.
Select a fitting time for data import
Start by the help desk import anytime it fits into your workflow. Start by moving historical records and then go for the Delta migration option to migrate your currently updated data entities. Then, relax and allow our solution take care of the rest.
Work with a support team you can completely depend on
Don’t worry about confronting hardships whilst doing your Supported Platform migration. Let our customer support agents search into your problem. With years of accomplished data migration mastery, they can fix any task related to your help desk data import or even provide assistance during the complete data migration.
Your Help Desk Data Migration is the Whole Way Through
Help Desk Migration service enables endless migration features with no compromising on safety. We commit to the latest requirements, make frequent upgrades, and invariably audit all facilities.
We use a firm two-factor authentication policy
Our Migration Wizard uses two-factor authentication. What’s more, your business reps can only migrate Freshservice data if they got admin access. Combined, these security measures eliminate the dangers of information leak.
Three-layer data security
Help Desk Migration provides 3 levels of business records security. At the physical layer, we cover our hosting equipment from any breach. At the app level, we cease any unlawful access to your business data on our platform. And, finally, on the network level, we secure our networks from digital harm.
We satisfy safety principles
Help Desk Migration corresponds to upmost security fundamentals, providing utmost greatest protection for your business data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data safety levels. And our extensive compliance portfolio continues getting expanded.
How much does Freshservice to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from Freshservice to Salesforce Service Cloud? The cost will mostly depend on the business data volume you need to migrate, the complexity of your requirements, and the options you’ll choose or custom work you’ll ask for. Set a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback helps us upgrade our service: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
Full Freshservice to Salesforce Service Cloud Import in Several Clicks
Export your data from Freshservice to Salesforce Service Cloud effortlessly without disordering from what actually matters — setting right your customers’ inquiries. Help Desk Migration tool takes on all the work behind the scenes when you simply enjoy running customer service your new platform.
Find out more guides about data import and export
Willing to know more about help desk platforms import and customer service improvement? Surf our knowledge base.
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