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Dixa to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Trouble-free , no special expertise or programming required. A complete Dixa to Zendesk data migration software.

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The best Dixa to Zendesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and enjoy the magic happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing vital customer service information.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool user friendly as possible.

Link the platforms, pick records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in control

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Apart from producing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Dixa to Zendesk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in Zendesk.

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Maintained relation between object and people

When migrating your records from Dixa to Zendesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dixa to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dixa to Zendesk work

  • Get ready

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Dixa to Zendesk.

  • Fill out the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect Zendesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk all data

    When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Dixa to Zendesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Zendesk import

Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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