Dixa to Zendesk data migration done easily
Encoded dialogues, secured servers, latest authorization methods
Automated process, no operations time-out, excluded workflow drops
Deal pricing to deliver a function + charge balance
Clients across many industries lean on us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To initiate a customer service replication, assess your Source's records, workflows, and integrations. Consider data cleansing and checking the Source’s obligatory and personalized field coequals on Target. Make a detailed replication scenario that encompasses timeline, roadmap, and customer service reps training.
Security and Compliance Review
Ensure all data governonce complies with industry security standards. Set up necessary permissions and access controls for the movement process.
Migration
Data Mapping and Customization
Map data fields amid your Source and Target. Set pre-built custom options from the list or discuss the tailoring to adjust the records transfer to your specific organization demands.
Demo Migration
Set up a free trial Demo with a little data bunch to identify how the transfer service operates. Validate the Demo outcomes and modify settings as required.
Data Verification
Attentively audit the moved data in Target. Validate that all data are correct, complete, and properly formatted.
Full Data Migration
Transfer all chosen records, embracing tickets, contacts, attachments, and linked data.
Delta Migration
Capture any fresh or updated records that altered at the time of the Full transfer process.
Interval Migration*
Data movement can be halted and picked up where it left out to serve your business agenda, providing continuous customer service with no downtime. You can halt it up to five times, each lasting no more than five days, and our sales crew adjusts the process for the duration of specified operational hours.
Post-Migration Phase
Go Live
Start the Target for all customer service agents. Deactivate the Source if appropriate, ensuring data backups are stored securely.
What Kind of Records Can You Import from Dixa to Zendesk ?
With Help Desk Migration tool, you can conveniently import or export big volumes of various data types to or from Dixa to Zendesk. Take a look the details of records you can import using automated tool without extra guidance from tech service reps.
Do you look for particular Dixa to Zendesk import or export inquirements?
Let's discuss your requirements for a unique data import.
| Dixa entities | Zendesk entities | |
|---|---|---|
| Help Desk | ||
| Agents and Admins | Agents | |
| Users | Customers | |
| Conversations | Tickets | |
Why migrate with Help Desk Migration?
Your data is the backbone of your business, and your customers’ history is key to your success. When you migrate with Help Desk Migration, you get:
Zero downtime
Stay operational while transmitting. Your workflows stay on track, so you can keep supporting customers without any pauses.Increased efficiency
The automated, secure Migration Wizard makes data migrations effortless. Easily map both standard and custom fields.Organized ticket migration
The Migration Wizard transfers your tickets and related data, keeping everything organized as it was.Personalized support
Whether you need guidance via live chat, email, or phone, our support team is ready to guide you every step of the way.Detailed data migration planning
Our reps will compile a solid plan for the data transfer that covers all the points, so everything flows easily. Thus, you can bypass any headaches during the import, and your data will be safe and sound.Pre-built options and customizations
Use pre-built options or fine-tune your transfer by requesting customization. Whether it's data filtering or field adjustments, we'll take care of your data lands just right.
How Dixa to Zendesk Data Migration Flows
Our automated migration service empowers you import and export data in a few simple actions. However, if you have unique demands or a special data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Dixa to Zendesk Import
with These Functions
Convey a smooth data transmition experience that meets your business requirements. The Help Desk Migration service offers features to help you to succeed your support service records import in the most suitable mode.
Omit attachments
Does your expected support service platform deliver compact data storage? Skip attachments, especially if your existing customer support records loses none of its value without them. The data import and export time will trim greatly.
Create a additional tag to the exported tickets
Add more tags to the imported tickets — in such a way, you won’t confuse them with those remaining. You may further group the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Don’t want to lose images added into the tickets? You can import them to the expected support service platform as attachments.
Take a look our Demo with custom records by moving 20 entities
If you expect to check how chosen entities settle in the expected help desk, kick off this free custom Demo and pick 20 entities for a migration.
Import newest records first
Opt for this feature to move your newest records in a chronological flow, from most recent to oldest. The feature applies exclusively to Full Migration.
Focus on your target processes. We'll deal with the heavy lifting
Our automated migration service provides a powerful app, whether you’re importing your customer service operations from Dixa to Zendesk. With just a couple of clicks, your help desk platform will be ready to perform on a targeted platform — no need to accept any delay!
Data migration meets security standards
Our Migration Wizard takes care of your data is safe throughout the import process. We support maximal business records guard using established runthrough, containing regulatory compliance, accepted server preserving, and proper security analysis.
Move ahead with the migration app that clients praise
Lots of goal-achieved data imports and many awards and gratifying reviews can prove the value of Help Desk migration service. Besides, we keep developing our feature list. As long as Help Desk Migration's purpose is to include most of your data import inquirements, we keep getting better our app and constantly add to it with fresh features.
Use clear mapping to handle your most complex needs
Free yourself from the challenging work of adding absent data types or data entities along Dixa to Zendesk migration. So you can map typical and custom data fields, or else modify your data import right away our Migration Wizard. This will sustain the starting structure of your data without difficulty on your side.
Choose a appropriate time for data import
Begin by the help desk data migration whenever it fits into your schedule. Besides, Help Desk Migration Delta option will allow you to migrate the during migration updated data once the historical customer service data was exported. Then, relax and allow our platform take care of the rest.
Work with a support representatives you can fully depend on
Don't fret about facing challenges when performing your Supported Platform data migration. Our support agents is up for it to assist you with any obstacles. With years of accomplished data migration expertise, they can resolve any task connected with your support service data migration or even supply guidance along the total data migration.
Your Help Desk Data Import is Secured at Each Phase
With Help Desk Migration app, don't worry about safety of critical records. We commit to the latest requirements, make frequent improvements, and invariably examine all servers.
We enforce a rigid two-factor authentication policy
Help Desk Migration Wizard applies two-factor authentication. On top of that, users can only export Dixa data if they got admin access. With these safety features arranged, you don't worry about information leakage.
We use 3-layer
Help Desk Migration enables three levels of business records security. At the physical level, we shield our data hosting facilities from logical and physical breach. At the app level, we prevent any forbidden entry to your records on our platform. And, last but not least, on the network level, we secure our networks from cyber harm.
We satisfy protection principles
Our Help Desk Migration service fulfills to highest security fundamentals, providing maximum protection for your business records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data safety levels. And our wast compliance set continues getting expanded.
What is the cost of your Dixa to Zendesk data migration?
And now to the burning question. How much will it cost to switch from Dixa to Zendesk? The price will mostly build upon the business data volume you want to migrate, the complexity of your requirements, and the features you’ll select or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceReviews motivates us advance our solution: Several thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The Zendesk Import Process Made Easy
At Help Desk Migration, we understand the importance of a smooth Zendesk import process. That's why we provide a user-friendly import app that simplifies importing data to Zendesk. Our bulk user import feature ensures that you can effortlessly bring in large quantities of users, complete with custom user fields, custom organization fields, and email addresses. We support various import types and offer options to tailor your Zendesk import automation to your specific needs. Whether you have a CSV data file or need to perform a bulk organization import, Help Desk Migration streamlines the entire Zendesk import process for you.
Complete Dixa to Zendesk Migration in Several Clicks
Import your business records from Dixa to Zendesk conveniently and without disrupting your top purpose of setting right your clients’ matters.
More tips and tricks about data import and export
Willing to learn more about help desk business data import and customer service advancement? Surf our knowledge base.
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