Fast & safe Deskpro to Freshdesk data migration service
Encoded dialogues, safe servers, leading authorization ways
Automated method, don't have time-out, excluded workflow breaks
Deal pricing to deliver a function + fee balance
Clients across different sectors rely on our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by evaluating Source records, procedures, and apps. Examine data cleansing and field matching to the Target. Make a transmit approach, that covers the timeline and user training.
Security and Compliance Review
Verify data complies with security protocols. Configure permissions and access controls to secure the transmit.
Migration
Data Mapping and Customization
Align data fields amid your Source and Target. Handpick pre-built custom options from the menu or discuss specific personalization for the record movement.
Demo Migration
Set up a free trial Demo to check how the transfer solution functions. Analyze outcomes and adapt mapping as required.
Data Verification
Check all moved records in the Target is precise, complete, and appropriately organized.
Full Data Migration
Replicate all required records, involving tickets, contacts, attachments, and associated information.
Delta Migration
Catch any newest or updated records that altered for the duration of the Full data transition.
Interval Migration*
Data transition can be interrupted and restarted to match your schedule, with zero interruption. You can halt up to five instances for a duration of five days each, coordinated by our sales squad during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all reps. Disable the Source if necessary and store data backups.
What Records Can You Migrate from Deskpro to Freshdesk ?
With Help Desk Migration tool, you can smoothly import or export hefty portions of different records entities to or from Deskpro to Freshdesk. Check out the selection of data entities you can migrate implementing automation service without extra guidance from tech experts.
Do you look for distinguishing Deskpro to Freshdesk import inquirements?
Drop us a line for a personalized data import.
| Deskpro entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Agents | Agents | |
| Organizations | Companies | |
| Peoples | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Import data effortlessly - ensure workflows operational and assist customers without delays.Increased efficiency
Easily shift data and configure standard and custom fields with the intelligent Migration Wizard.Organized ticket transmiting
The Migration Wizard replicates tickets and all connected data, preserving the data structure unchanged on the Target.Personalized support
Our support reps is available to help you by means of chat, email, or phone.Thorough import framework
Managers will establish a detailed plan for data import, securing a efficient process and protected data.Custom options available
Decide on pre-designed options or ask for personalization, and we'll guarantee your data is correct.
How Deskpro to Freshdesk Data Migration Runs
You can perform records import in a few simple moves, applying our automated migration app. If you’re trying to organize a complex data structure, feel free to choose our tailored mode. We’re all set to satisfy your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Deskpro to Freshdesk Import
with These Options
Convey a smooth data transfer experience that corresponds your company’s needs. The Help Desk Migration service offers functions to empower you to accomplish your help desk records transfer in the automated and secure manner.
Omit attachments
Does your targeted help desk solution provide compact data storage? Omit attachments, particularly if your historical data drop none of its value without them. The data import time will decrease greatly.
Create a extra tag to the imported tickets
Apply extra tags to the moved tickets — in such a way, you won’t blend them with the left. You may further categorize the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Apply the attachment feature to Import inline images
Don’t want to leave behind images embedded into the tickets? You can export and import them to the expected help desk system as attachments.
Demo with custom data: Choose 20 entities for export
If you require to look at how selected entities will look like in the new help desk, kick off this free custom Demo and hand-pick 20 entities for a migration.
Import newest records first
Select this option to move your most recent records in a chronological flow, from most recent to oldest. This out-of-the-box feature is applicable to Full Migrations.
Don’t empower data migration to mislead you from your business
Whether you’re moving from Deskpro to Freshdesk, call into play our automated migration solution. It will help you to import or export all your data to a selected system in just a couple of clicks. Thus, you can get your import completed in a timely fashion without putting pivotal projects without putting it off.
Data import meets security standards
The Migration Wizard will ensures your data security during all phases of the migration process. We maintain utmost customer service data safety applying valid modes, with regulatory compliance, suitable server maintenance, and proper security analysis.
Move ahead with the migration app that clients praise
Lots of goal-achieved data import and exports and countless awards and favorable commentaries can assure the high quality of Help Desk migration service. On top of that, we keep developing our feature list. Help Desk Migration team go to develop our Migration Wizard and deliver fresh functioning to include measures for ensuring we’re covering most of your import and export inquirements.
Use easy mapping to deal with your most complex needs
Spare yourself the long-lasting mission of adding not included record types or help desk data throughout Deskpro to Freshdesk migration. So you can map starting and custom data fields, apart from that adjust your data import right away our tool. This will leave unchanged the original system of your records straightforwardly on your side.
Select a appropriate time for data import
Select the most appropriate time to set up and launch the help desk import process. Besides, Help Desk Migration Delta function will allow you to import the freshly changed entities after the historical records was imported. Then, relax and allow our platform handle the rest.
Work with a support representatives you can fully depend on
Are you trying to cope with hardships with your Supported Platform data import? Our customer service team is all set to guide you with any problems. With lots of accomplished data export/import mastery, they can fix any hardship joined with your support service data migration or even provide help throughout the total data import and export.
Your Help Desk Data Import and Export is the Whole Way Along
Help Desk Migration solution offers endless migration options with no compromising on safety. We properly test all systems and make improvements, so that your business data is shielded according to the fresh recommendations.
We enforce a rigid two-factor authentication policy
Our Migration Wizard secured your information from unauthorized acquiring access with two-factor access. Besides, only your company representatives with admin access rights can import your Deskpro data. With these security measures arranged, you won’t have to worry about data leakage.
Three-layer data protection
Help Desk Migration delivers three levels of business records protection. At the physical layer, we shield our hosting equipment from any attacks. At the app layer, we cease any illegal access to your business records on our platform. And, last but not least, on the network level, we protect our networks from cyber harm.
We satisfy protection principles
Help Desk Migration fulfills to upmost security fundamentals, ensuring utmost greatest safety for your business data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data protection levels. And our extended compliance list is getting enlarged.
What is the cost of your Deskpro to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from Deskpro to Freshdesk? The price will mostly build upon the data volume you want to transfer, the complexity of your demands, and the options you’ll choose or customizations you’ll inquire. Run a Free Demo to check the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceReviews motivates us upgrade our solution: Some words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Complete Deskpro to Freshdesk Migration in a Couple Clicks
Migrate your business data from Deskpro to Freshdesk smoothly without disrupting from what actually matters — putting right your customers’ issues. Help Desk Migration service takes on all the work behind the scenes when you simply enjoy using your new platform.
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