Deskpro to Freshdesk
migration service
Trouble-free , no special expertise or programming required. A complete Deskpro to Freshdesk data migration software.
Deskpro to Freshdesk
The best Deskpro to Freshdesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Just choose customer info you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the new system and observe the miracle happening.Data completion
Transfer your help desk info in full to ensure that no ticket is missing critical customer support information.Automated tool
Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as possible.
Attach the help desks, choose records, click ok, and you’re done!
Data dependency
Your customer data comes complete , you can take our word.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our employees can access to your passwords or other information.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we strive to deliver the most effective migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Deskpro to Freshdesk
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Freshdesk.Next
Sustained connectivity between object and people
When migrating your records from Deskpro to Freshdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to Freshdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskpro to Freshdesk work
-
Get ready
Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Deskpro to Freshdesk.
-
Link Deskpro
Fill in the form with requested credentials to permit our data migration tool to access information from your current help desk.
-
Link Freshdesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
-
Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to Freshdesk everything
Once everything's tested, choose a quiet time with the least load on the support department and start migrating from Deskpro to Freshdesk.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Freshdesk import
Our team would be more than happy to run a customized migration in case you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Help Desk Systems For Any Business
No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…