Help Desk Migration partner of Intercom

Vivantio to Intercom data migration done automatedly

Encrypted conversations, secure servers, advanced authorization methods

Automated approach, zero time-out, avoiding any workflow drops

Flexible charging to guarantee a feature + charge balance

Our customers

We’ve achieved the of clients among sectors

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Begin your migration by determining Source data, workflows, and integrations. Review data cleaning and field mapping to the Target. Make a transition strategy, that covers the schedule and customer service reps training.

Security and Compliance Review

Ensure data adheres to security requirements. Grant permissions and access settings to protect the movement.

Preparation

Migration

Data Mapping and Customization

Map records fields among the Source and Target. Select automated custom capabilities from the set or request certain personalization for the record movement.

Demo Migration

Perform a test Demo to identify how the movement tool works. Verify results and change mapping as required.

Data Verification

Ensure all transferred records in the Target is genuine, fully captured, and properly formatted.

Full Data Migration

Transmit all selected records, including tickets, contacts, attachments, and closely connected data.

Delta Migration

Net any new or updated records that changed at the time of the Full data migration.

Interval Migration*

Data transmit can be paused and resumed to suit your outline, with no downtime. You can pause up to five times for five days each, managed by our sales crew during work hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all users. Turn off the Source if needed and preserve data backups.

Post-Migration Phase

What Sorts of Data Can You Import from Vivantio to Intercom ?

With our Migration service, you can simply migrate big volumes of differing data entities to or from Vivantio to Intercom. Check out the list of entities you can migrate making use of automated tool without extra assistance from tech pros.

Do you have certain Vivantio to Intercom migration demands?

Let's discuss your requirements for a customized data migration.

Vivantio objectsIntercom objects
Help desk
GroupsTeams
UsersAdmins
CustomersCompanies
ContactsUsers and leads
IncidentsConversations
Knowledge Base
Top level categoriesCollections
SectionsSections
ArticlesArticles
Get Started

Why transmit with Help Desk Migration?

  • Without downtime
    Migrate records smoothly - preserve workflows intact and support customers without hassle.
  • Enhanced efficiency
    Effortlessly transfer data and arrange default and tailored fields with the automated Migration Wizard.
  • Streamlined ticket retrieval
    The Migration Wizard transfers tickets and all associated data, ensuring the data structure unalterred on the Target.
  • Dedicated support service
    Our support team is ready to navigate you using chat, email, or phone.
  • Comprehensive migration planning
    Our migration experts will develop a well-defined plan for data import, providing a seamless process and secure records.
  • Flexible customizations
    Choose pre-built options or inquire about customization, and we'll verify your data is accurate.

How Vivantio to Intercom Data Migration Works

You can do data import in a few simple actions, with our automated migration app. However, if you have distinct demands or a unique data structure, feel free to choose a custom mode.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Advance Your Vivantio to Intercom Migrate
with These Functionalities

Get a seamless data replication experience that reconciles your business requirements. The Help Desk Migration service provides functionalities to handle you to accomplish your support service records import in the secure and automated way.

  • Skip attachments

    Does your desired help desk system present small data storage? Skip attachments, especially if your historical support service data doesn’t suffer a loss of its value without them. The data import time will go down greatly.

  • Add a new tag to the migrated tickets

    Choose tags to the migrated tickets — just like that, you won’t mix up them with those remaining. You may further arrange the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Import inline images as attachments

    Don’t want to leave behind images fixed into the tickets? You can import them to the expected help desk system as attachments.

  • Give a try to our Demo with custom records by transferring 20 entities

    Don’t take any chances. Ensure you comprehend exactly how the entities will look like at the end of you’ve copied them. Help Desk Migration’s Demo with custom data allows you choose 20 entities for a test transfer.

  • Migrate newest data first

    Opt for this castomization to import your most recent records in a chronological flow, from most recent to oldest. This automated capability is exclusive to Full Migrations.

Your Help Desk Data Import is Protected at Every Step

Using Help Desk Migration solution, don't worry about safety of valuable records. We frequently examine all facilities and make advancements, so that your data is shielded matching to the latest requirements.

We use a strict two-factor access policy

Our Migration Wizard uses two-factor access. What’s more, only your company representatives with admin access rights can export your Vivantio information. Combined, these security measures prevent the risk of data leak.

We employ Three-layer

We ensure three layers of business data safety: physical (we take care of our data hosting equipment against physical and logical attacks), network (we protect our networks against digital harm), and application (we take care of your business records within our importing and exporting solution against unlawful log in).

Follow security regulations

Help Desk Migration service accomplishes to top ranking security levels, providing maximum protection for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data safety levels. And our extended compliance portfolio continues getting expanded.

How much does Vivantio to Intercom data migration cost?

How much will you need to invest in the switch from Vivantio to Intercom? The cost will mostly depend on the business data volume you need to migrate, the complexity of your specifications, and the options you’ll choose or customizations you’ll ask for. Run a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.

Run a Demo to get the price

Feedback encourages us elevate our service: Several thoughts from Help Desk Migration customers

Full Vivantio to Intercom Import in a Few Clicks

Migrate your business data from Vivantio to Intercom without trouble without disordering from what truly matters — setting right your customers’ issues. Our tool takes on all the work behind the scenes while you simply enjoy applying your new platform.

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