Trengo to Gorgias data migration made painlessly
Encrypted communications, secure servers, newest authorization methods
Automated process, zero downtime, excluded workflow pauses
Deal pricing to ensure a function + charge balance
We’ve acquired the of companies among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by assessing Source records, workflows, and apps. Review data cleaning and field alignment to the Target. Produce a transfer strategy, that covers the schedule and agent coaching.
Security and Compliance Review
Confirm data complies with security standards. Configure permissions and access settings to secure the migration.
Migration
Data Mapping and Customization
Connect data fields between your Source and Target. Pick pre-built custom settings from the set or ask for particular customization for the data movement.
Demo Migration
Perform a trial Demo to see how the transfer tool works. Review results and modify mapping as needed.
Data Verification
Check all transferred data in the Target is precise, fully captured, and appropriately formatted.
Full Data Migration
Migrate all chosen data, covering tickets, contacts, attachments, and linked information.
Delta Migration
Capture any fresh or updated data that altered at the time of the Full data transfer.
Interval Migration*
Data migration can be halted and resumed to match your timeline, with zero interruption. You can pause up to five times for five days per pause, arranged by our sales squad during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all users. Decommission the Source if necessary and protect data backups.
What Kind of Records Can You Migrate from Trengo to Gorgias ?
With our Migration Wizard, you can easily import or export sizable volumes of various data entities to or from Trengo to Gorgias. Inspect the parameters of entities you can migrate making use of automation without extra assistance from tech representatives.
Do you look for nonstandard Trengo to Gorgias migration inquirements?
Let us know you need a custom data import.
| Trengo objects | Gorgias objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Contacts | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Import data smoothly - ensure workflows on track and aid customers effectively.Enhanced efficiency
Seamlessly migrate data and map standard and personalized fields with the smart Migration Wizard.Easy ticket retrieval
The Migration Wizard transfers tickets and all related records, preserving the data structure unaffected on the Target.Always here for you
Our support agents is ready to navigate you by means of chat, email, or phone.Detailed migration planning
Our team will create a clear plan for data import, securing a seamless process and secure data.Pre-built options and customizations
Decide on automated options or request personalization, and we'll confirm your data is on point.
How Does Trengo to Gorgias Data Migration Make It?
Our automated migration solution lets you export and import data in a few simple actions. However, if you have unique demands or a unique data structure, feel free to go with a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Trengo to Gorgias Move
with These Functionalities
Use a tailored data replication experience that reconciles your business requirements. The Help Desk Migration service brings functionalities to handle you to accomplish your help desk data migration in the secure and automated way.
Bypass attachments
Does your new support service platform present compact data storage? Skip attachments, especially if your historical support service data doesn’t suffer a loss of its value without them. The data import time will scale down significantly.
Choose a additional tag to the migrated tickets
Add more tags to the migrated tickets — in such a way, you won’t mess them with those remaining. You may further arrange the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Don’t want to leave behind images added into the tickets? You can export and import them to the new help desk system as attachments.
Check out our Demo with custom records by moving 20 entities
Avoid any guessing. Make sure you know totally how the entities look like after you’ve copied them. Help Desk Migration’s Demo with custom data allows you select 20 entities for a test migration.
Fix on your core business. We'll deal with the heavy lifting
Whether you’re importing from Trengo to Gorgias, apply our automated migration solution. It will allow you to migrate all your records to a selected help desk in just a few clicks. Thus, you can get your import or export done quickly without putting critical projects without putting it off.
Data migration with confidence
Our Migration Wizard includes measures for ensuring your support service data is safe throughout the import process. We maintain utmost customer service records guard incorporating proven practices, including regulatory compliance, proper server safeguarding, and constant security scans.
Move ahead with the migration service that customers praise
Thousands of successful data exports and many awards and positive mentions can confirm the high quality of our migration service. And our aspiration for quality does not drop there. Because Help Desk Migration's purpose is to cover nearly all of your migration needs, we continue improving our tool and frequently enhance it with useful functioning.
Apply comprehensive mapping to cover your most complex needs
Our service will rescue you from copy-pasting records or creating missing data types during Trengo to Gorgias migration. Our app greenlights you map fields and modify your data import and export. You retain the system of your business data with minor work.
Choose a convenient time for data migration
Begin by the help desk import whenever it fits into your workflow. Besides, our Delta function will empower you to export the during migration updated data entities once the historical records was moved. Then, relax and empower our importing tool do the rest.
Work with a support agents you can fully rely on
Don't fret about dealing with hardships when running your Supported Platform migration. Our service agents is ready to guide you with any issues. With lots of well-done data import and export familiarity, they can settle any issue related to your help desk data import or even offer assistance throughout the whole migration.
Your Help Desk Data Import is Protected at Each Step
Help Desk Migration app provides every migration functions without compromising on security. We regularly scan all facilities and make updates, so that your data is guarded matching to the latest requirements.
We apply a stringent 2FA authentication policy
Help Desk Migration Wizard secured your business data from illegal getting access with two-factor authentication. Moreover, your business reps can only export Trengo data if they possess admin rights. With these safety features in place, you won’t have to worry about data leak.
We use 3-layer
We offer 3 levels of data security: physical (we secure our data hosting facilities against physical and logical intrusion), network (we take care of our networks against cyber abuse), and application (we take care of your business data within our data migration platform against unauthorized access).
We satisfy industry-standard regulations
Our Help Desk Migration service commits to top ranking security fundamentals, delivering maximum protection for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data protection standards. And our extended compliance set keeps getting large.
How much does Trengo to Gorgias data migration cost?
How much will you need to invest in the switch from Trengo to Gorgias? The price will largely build upon the records volume you want to migrate, the complexity of your specifications, and the options you’ll use or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us elevate our solution: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Trengo to Gorgias Migration in a Few Clicks
Migrate your business records from Trengo to Gorgias smoothly and without disrupting your utmost mission of settling your customers’ concerns.
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