Reliable Trengo to Freshservice data migration services
Encoded communications, safe servers, advanced authorization methods
Automated approach, zero downtime, avoiding any workflow drops
Flexible pricing to provide a feature + charge balance
Companies among various fields prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by reviewing Source data, workflows, and integrations. Examine data filtering and field alignment to the Target. Produce a transfer strategy, involving the schedule and employee coaching.
Security and Compliance Review
Verify data complies with safety regulations. Grant permissions and access settings to protect the transmit.
Migration
Data Mapping and Customization
Align data fields amongst the Source and Target. Select automated custom options from the list or ask for unique customization for the record replication.
Demo Migration
Do a trial Demo to figure out how the movement tool performs. Analyze results and alter mapping as needed.
Data Verification
Ensure all transferred data in the Target is genuine, fully captured, and properly organized.
Full Data Migration
Shift all selected data, including tickets, contacts, attachments, and associated data.
Delta Migration
Net any new or updated data that changed at the time of the Full data movement.
Interval Migration*
Data replication can be paused and restarted to suit your outline, with no downtime. You can halt up to five times for five days per pause, organized by our sales squad during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all users. Deactivate the Source if needed and save data backups.
What Data Can You Import from Trengo to Freshservice ?
With Help Desk Migration Wizard, you can with no bother migrate big piles of different data types to or from Trengo to Freshservice. Inspect the selection of entities you can import or export making use of automation without extra guidance from tech support agents.
Do you have nonstandard Trengo to Freshservice import demands?
Let's discuss your requirements for a custom data import.
| Trengo entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Users | Agents | |
| Companies | Departments | |
| Contacts | Requesters | |
| Tickets | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data smoothly - preserve workflows operational and aid customers without hassle.Increased efficiency
Easily migrate data and set up default and tailored fields with the smart Migration Wizard.Organized ticket retrieval
The Migration Wizard moves tickets and all related records, ensuring the data structure unchanged on the Target.Personalized support
Our support reps is ready to navigate you using chat, email, or phone.Thorough migration framework
Our migration experts will create a comprehensive plan for data import, providing a seamless process and reliable data.Flexible customizations
Choose pre-built options or seek customization, and we'll guarantee your data is on point.
How Does Trengo to Freshservice Data Migration Work?
Our automated migration service lets you export and import records in a few simple steps. If you’re dealing with a elaborate data structure, feel free to go with our adjusted mode. We’re ready to fulfill your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your Trengo to Freshservice Move
with These Functionalities
Convey a tailored data transfer experience that reconciles your business objectives. The Help Desk Migration service offers features to enhance you to accomplish your help desk records transfer in the secure and automated manner.
Omit attachments
Does your future platform present small data storage? Leave behind attachments, particularly if your existing customer support records lose no track of processes without them. The data import time will drop greatly.
Create a new tag to the imported tickets
Are you going to use a existing help desk system during data migration? To get rid of mess, apply extra tags to the imported tickets to distinguish them from the left ones.
Import inline images as attachments
Migrate the images set in into tickets as attachments. The data migration time might take more time, but the images will never disappear along with the current a desired platform.
Test drive our Demo with custom records by transferring 20 entities
Don't waste your time on guessing. Make sure you recognize exactly how the entities will look like after you’ve exported them. Our Demo with custom data allows you appoint 20 entities for a test transfer.
Focus on your core tasks. We'll take care of the heavy lifting
Whether you’re migrating from Trengo to Freshservice, make use of our automated migration solution. It will permit you to import all your records to a chosen system in just a couple of clicks. Thus, you will be able to have your migration done quickly without putting important works without putting it off.
Data import and export with confidence
Our Migration Wizard includes measures for ensuring your support service data is safe throughout the migration process. We present maximal customer support data protection using tested procedures, along with regulatory compliance, established server maintenance, and regular security scans.
Choose the migration service that customers love
Thousands of goal-achieved data import and exports and numerous awards and favorable mentions can vouch for the high quality of our migration service. And our aim for excellence does not end there. We proceed to develop our Migration Wizard and introduce useful features to cover we’re comprising nearly all of your migration requirements.
Use comprehensive mapping to deal with all your needs
Rescue yourself from the long-lasting task of adding missing data types or business data during Trengo to Freshservice migration. So you can map standard and custom-made ticket fields, apart from that transform your data migration right away our tool. You get to preserve the system of your support service data with minimum job.
Pick a convenient time for data migration
Start by the help desk data migration whenever it fits into your operations. On top of that, our Delta migration option will allow you to import the most recently updated entities after the historical customer support data was migrated. Then, relax and allow our migration app handle the rest.
Work with a support representatives you can fully count on
Don't fret about confronting challenges when running your Supported Platform migration. Let Help Desk Migration service team look at your problem. With multiple expertise importing support data, Help Desk Migration representatives are well-equipped to confirm a successful import of your records.
Your Help Desk Data Import is the Whole Way Through
Applying Help Desk Migration solution, you’ll never have to worry about safety of business data. We regularly analyse all servers and make improvements, so that your data is safe matching to the latest requirements.
We enforce a stringent 2FA access policy
Help Desk Migration Wizard shields your records from unwanted getting access with two-factor authentication. What’s more, your company representatives can only export Trengo records if they possess admin rights. With these security features arranged, you don't worry about data leakage.
3-level business data security
We provide three layers of business records protection: physical (we secure our hosting equipment against physical and logical intrusion), network (we protect our networks against cyber attacks), and app (we take care of your records within our importing solution against forbidden access).
We comply with industry-standard fundamentals
We take care of your records based on all required security principles. Help Desk Migration service has an extensive portfolio of compliance, and we keep growing it. Currently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
What is the cost of your Trengo to Freshservice data migration?
And now to the burning question. How much will it cost to switch from Trengo to Freshservice? The price will largely depend on the business data volume you need to transfer, the complexity of your requirements, and the features you’ll use or custom work you’ll request. Set a Free Demo to test the Migration Wizard work and figure out how much your data switch will cost.
Run a Demo to get the priceReviews inspires us elevate our service: Several words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Trengo to Freshservice Migration in a Couple Clicks
Migrate your records from Trengo to Freshservice conveniently and with no confusing your top objective of addressing your customers’ concerns.
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