TOPdesk to Salesforce Service Cloud data migration made easy
Encoded communications, safe servers, latest authorization ways
Automated approach, no downtime, avoiding any workflow drops
Bargain pricing to ensure an opportunity + fee balance
We’ve built the authority of brands across sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by assessing Source data, procedures, and integrations. Review data cleansing and field alignment to the Target. Develop a transition plan, that consists of the framework and employee coaching.
Security and Compliance Review
Verify data complies with security standards. Grant permissions and access controls to protect the migration.
Migration
Data Mapping and Customization
Align data fields between the Source and Target. Opt for automated custom settings from the menu or ask for distinct personalization for the record transfer.
Demo Migration
Carry out a trial Demo to figure out how the replication solution operates. Review outcomes and alter settings as required.
Data Verification
Review all migrated data in the Target is genuine, complete, and properly formatted.
Full Data Migration
Shift all chosen data, embracing tickets, contacts, attachments, and related data.
Delta Migration
Net any fresh or updated data that tweaked for the duration of the Full data migration.
Interval Migration*
Data replication can be halted and restarted to cohere your outline, with no downtime. You can pause up to five instances for five days per pause, adjusted by our sales crew during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Decommission the Source if required and protect data backups.
What Sorts of Records Can You Migrate from TOPdesk to Salesforce Service Cloud ?
With Help Desk Migration Wizard, you can painlessly import and export huge amount of various records types to or from TOPdesk to Salesforce Service Cloud. Here’s the selection of records you can import incorporating automation by yourself from tech representatives.
Do you require nonstandard TOPdesk to Salesforce Service Cloud import demands?
Let us know about a custom data import.
| TOPdesk entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Operators | Users | |
| Branches | Accounts | |
| Persons | Contacts | |
| Incidents | Cases | |
| Knowledge Base | ||
| Categories | Top level categories | |
| Items | Second level categories | |
| Article Items | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Shift data without interruption - preserve workflows running smoothly and aid customers seamlessly.Increased efficiency
Easily migrate data and map predefined and tailored fields with the smart Migration Wizard.Organized ticket transfer
The Migration Wizard migrates tickets and all related records, ensuring the data structure intact on the Target.Personalized support
Our support reps is prepared to support you using chat, email, or phone.Thorough transfer framework
Our migration experts will create a clear plan for data import, providing a efficient process and safe data.Flexible customizations
Pick automated options or request specific adjustments, and we'll ensure your data is on point.
How Does TOPdesk to Salesforce Service Cloud Data Migration Go?
You can carry out records migration in five simple actions, with our automated migration solution. However, if you have specific needs or a non-standard data structure, feel free to select a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your TOPdesk to Salesforce Service Cloud Move
with These Opportunities
Receive a tailored data transfer experience that meets your company’s preferences. The Help Desk Migration service brings functions to help you to achieve your support service records transmitting in the smooth route.
Omit attachments
Does your future support service platform enable small data storage? Bypass attachments, especially if your current data loses none of its value without them. The migration time will decrease remarkably.
Apply the attachment option to Migrate inline images
Import the images inserted into tickets as attachments. The migration time might take more time, but the images will never disappear along with the current a new help desk platform.
Demo with custom data: Choose 20 entities for migration
Don't waste your time on guessing. Make sure you know thoroughly what the entities will look like after you’ve imported them. Our Demo with custom data lets you appoint 20 entities for a test import.
Import newest records first
Opt for this option to transfer your newest records in a chronological flow, from most recent to oldest. The capability applies only to Full Migration.
Don’t empower data migration to lead away you from your tasks
Whether you’re moving from TOPdesk to Salesforce Service Cloud, use our automated migration service. It will permit you to migrate all your records to a future platform in just a few clicks. Thus, you will receive your import done quickly without putting crucial processes without putting it off.
Data import and export with confidence
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. To ensure the utmost protection of your records whether they are in import or at rest, we implement proven practices. Here is included controlling approved security analysis, reserving our servers guarded, meeting numerous instructions, and more.
Go with the migration service that customers recommend
Lots of efficient migrations and a lot of awards and inspiring feedback can guarantee the value of Help Desk migration service. And our pursuit of excellence does not hold there. We go ahead to improve our Migration Wizard and move forward useful features to include measures for ensuring we’re covering most of your migration requests.
Use intuitive mapping to deal with all your needs
Set yourself free from the long-lasting work of adding lacking data types or records at the time of TOPdesk to Salesforce Service Cloud migration. So now you can map typical and custom ticket fields, or else adjust your data import and export right in our migration service. This will leave unchanged the original structure of your records with no effort on your side.
Pick a convenient time for data migration
Pick the most convenient time to run the help desk data import workflow. Start by migrating historical records and later move ahead to the Delta migration feature to migrate your freshly changed data entities. Then, relax and let our service make the rest.
Work with a support representatives you can fully rely on
Are you fighting tasks with your Supported Platform data import and export? Allow our customer support team study your task. With years of familiarity migrating support data, our experts are well-qualified to confirm a successful import of your data.
Your Help Desk Data Import and Export is Secured at Each Stage
With Help Desk Migration service, don't worry about safety of critical data. We regularly analyse all facilities and make advancements, so that your business data is safe matching to the latest requirements.
We enforce a stringent 2FA access policy
Help Desk Migration Wizard applies 2FA access. Moreover, only your business reps with admin rights can export your TOPdesk information. Together, these safety measures prevent the risk of information leak.
We employ 3-layer
Help Desk Migration ensures three layers of records security. At the physical level, we cover our hosting facilities from logical and physical breach. At the app level, we block any unlawful entry to your business records on our service. And, last but not least, on the network level, we protect our networks against cyber abuse.
We follow industry-standard regulations
Help Desk Migration service commits to leading security levels, providing maximum protection for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data safety principles. And our wast compliance list continues getting extended.
What is the cost of your TOPdesk to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from TOPdesk to Salesforce Service Cloud? The price will largely lean on the business data volume you need to migrate, the complexity of your demands, and the features you’ll use or customizations you’ll ask for. Start a Free Demo to test the Migration Wizard work and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews inspires us level up our tool: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete TOPdesk to Salesforce Service Cloud Migration in a Couple Clicks
Import your data from TOPdesk to Salesforce Service Cloud without difficulty with no disorganizing from what truly matters — solving your customers’ concerns. Our service handles all the work behind the scenes when you simply enjoy using your chosen platform.
Get more tips and tricks about data import
Want to learn more? Our knowledge base is constantly updating information on customer service enhancement and help desk data import and export. Take a look at it!
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