Professional TOPdesk to Help Scout data migration services
Encoded dialogues, secured servers, modern authorization methods
Automated approach, don't have time-out, excluded workflow drops
Fair pricing to deliver a feature + charge balance
We’ve built the trust of clients across fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by evaluating Source records, workflows, and apps. Evaluate data filtering and field mapping to the Target. Develop a transfer tactic, that covers the agenda and agent training.
Security and Compliance Review
Verify data complies with security protocols. Configure permissions and access settings to secure the transfer.
Migration
Data Mapping and Customization
Align data fields amid your Source and Target. Select pre-built custom settings from the list or request distinct tailored adjustments for the data movement.
Demo Migration
Do a free trial Demo to understand how the migration tool performs. Check outcomes and change settings as necessary.
Data Verification
Verify all moved records in the Target is precise, fully captured, and appropriately structured.
Full Data Migration
Shift all chosen records, encompassing tickets, contacts, attachments, and related information.
Delta Migration
Net any fresh or updated records that changed at the time of the Full data transition.
Interval Migration*
Data replication can be halted and continued to fit your outline, with zero interruption. You can stop up to five instances for five days each, adjusted by our sales squad during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all reps. Disable the Source if needed and store data backups.
What Data Can You Import from TOPdesk to Help Scout ?
With Help Desk Migration tool, you can conveniently migrate big piles of varied records entities to or from TOPdesk to Help Scout. Here’s the set of data types you can migrate applying automated service by yourself from tech pros.
Do you need particular TOPdesk to Help Scout import or export inquirements?
Let's discuss your requirements for a customized data import.
| TOPdesk entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Operator groups | Teams | |
| Operators | Users | |
| Branches | Companies | |
| Persons | Customers | |
| Incidents | Conversations | |
| Knowledge Base | ||
| Categories | Collections | |
| Items | Categories | |
| Article Items | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Transfer data smoothly - ensure workflows running smoothly and support customers seamlessly.Increased efficiency
Easily shift data and configure default and tailored fields with the automated Migration Wizard.Organized ticket transmiting
The Migration Wizard moves tickets and all connected data, preserving the data structure intact on the Target.Personalized support
Our support reps is available to navigate you by means of chat, email, or phone.Thorough import strategy
Our migration experts will establish a detailed plan for data import, securing a seamless process and reliable data.Flexible customizations
Select automated options or ask for customization, and we'll ensure your data is accurate.
How TOPdesk to Help Scout Data Migration Runs
Our automated migration service empowers you import and export data in a few simple actions. If you’re dealing with a unique data structure, feel free to choose our customized method. We’re in place to follow your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your TOPdesk to Help Scout Import
with These Functionalities
Receive a smooth data transmition experience that corresponds your business objectives. The Help Desk Migration service brings features to empower you to achieve your help desk data migration in the painless route.
Omit attachments
Does your future support service platform present compact data storage? Leave behind attachments, specially if your existing customer support records drop none of its value without them. The migration time will shorten significantly.
Create a additional tag to the exported tickets
Are you going to use a existing platform during data export? To exclude mistakes, add tags to the exported tickets to mark out them from the existing ones.
Migrate inline images as attachments
Don’t want to leave behind images inserted into the tickets? You can export and import them to the new help desk system as attachments.
Take a look our Demo with custom records by migrating 20 entities
Don't waste your time on guessing. Make certain you understand completely how the entities look like after you’ve exported them. Help Desk Migration’s Demo with custom data lets you handpick 20 entities for a test migration.
Import newest records first
Choose this feature to import your newest records in a chronological order, from newest to oldest. This automated capability is applicable to Full Migrations.
Don’t allow data migration to throw off you from your tasks
Whether you’re migrating from TOPdesk to Help Scout, call into play our automated migration service. It will permit you to migrate all your data to a new platform in just a couple of clicks. Thus, you can get your migration finished in a timely fashion without putting pivotal tasks on the shelf.
Data import and export meets security standards
Our Migration Wizard includes measures for ensuring your records is safe throughout the import process. We keep highest customer support data protection using valid runthrough, including regulatory compliance, accepted server maintenance, and approved security analysis.
Use the migration app that clients love
Myriads of successful data exports and lots of awards and inspiring commentaries can assure the value of Help Desk migration service. Additionally, we don’t stop there. For Help Desk Migration's aim is to comprise most of your data import needs, we keep advancing our solution and constantly add to it with new features.
Use easy mapping to handle your most complex needs
Set yourself free from the enduring chore of adding nonexistent fields or help desk data throughout TOPdesk to Help Scout migration. Help Desk Migration tool empowers you map record fields and modify your data migration. This will leave unchanged the native structure of your data without difficulty on your part.
Pick a appropriate time for data import
Begin by the help desk import anytime it fits into your business processes. What’s more, our Delta opportunity will allow you to migrate the most recently updated entities once the historical customer service data was exported. Then, relax and allow our Migration Wizard take care of the rest.
Work with a support representatives you can fully depend on
Are you fighting hardships with your Supported Platform data import? Our support pros is all set to help you with any tasks. With multiple involvement importing records, Help Desk Migration experts are well-qualified to confirm a well-done migration of your data.
Your Help Desk Data Import is the Whole Way Through
Employing Help Desk Migration service, you’ll never have to worry about security of valuable records. We constantly test all facilities and make improvements, so that your business data is guarded according to the up-to-date recommendations.
We enforce a rigid two-factor authentication policy
Help Desk Migration Wizard applies two-factor authentication. Additionally, users can only import from TOPdesk records if they got admin rights. With these security features in place, you don't worry about data leakage.
Three-layer data security
Help Desk Migration ensures three levels of business records security. At the physical layer, we cover our hosting equipment from logical and physical attacks. At the application layer, we forbid any unauthorized access to your business data on our platform. And, last but not least, on the network layer, we protect our networks against cyber harm.
We meet protection principles
Help Desk Migration service fulfills to top ranking security fundamentals, providing utmost greatest security for your business data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data protection standards. And our extended compliance portfolio keeps getting enlarged.
What is the cost of your TOPdesk to Help Scout data migration?
And now to the burning question. How much will it cost to switch from TOPdesk to Help Scout? The price will mostly depend on the business data volume you want to move, the complexity of your requirements, and the options you’ll use or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceReviews motivates us elevate our service: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete TOPdesk to Help Scout Migration in Several Clicks
Import your business records from TOPdesk to Help Scout conveniently and with no disorganizing your top purpose of dealing with your customers’ requests.
Get more tips and tricks about data import and export
Willing to learn more about help desk business records import and export and support service advancement? Check out our help section.
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