TOPdesk to Help Scout
migration service
Trouble-free , no special expertise or programming required. A complete TOPdesk to Help Scout data migration tool.
TOPdesk to Help Scout
The best TOPdesk to Help Scout tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply choose the records you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and see the magic happening.Data completion
Move your help desk records in full to make certain that no ticket is missing vital customer support information.Automated tool
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.
Attach the help desks, select data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
Information is key which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press it is possible to choose the data arrangement, when it starts, and in what order.
Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Outside of providing great customer service, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from TOPdesk to Help Scout
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Help Scout.Next
Retained connectivity between object and people
When migrating your records from TOPdesk to Help Scout we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TOPdesk to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from TOPdesk to Help Scout work
-
Get ready
Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from TOPdesk to Help Scout.
-
Link TOPdesk
Fill out the form with required credentials to allow our data migration tool to access information from your current help desk.
-
Link Help Scout
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
-
Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
-
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to Help Scout all data
Once everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from TOPdesk to Help Scout.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Help Scout import
Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…
Help Desk System Reviews
Top 5 Help Desk Features We Love. And You Should Too
No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…