Professional TOPdesk to Gorgias data migration services

Encrypted dialogues, secured servers, latest authorization methods

Automated approach, zero downtime, no workflow breaks

Reasonable pricing to ensure a feature + charge balance

Our customers

Clients among many sectors pick us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Begin your migration by assessing Source records, workflows, and apps. Review data filtering and field alignment to the Target. Set up a transfer scenario, involving the schedule and user training.

Security and Compliance Review

Confirm data complies with security standards. Set permissions and access settings to secure the movement.

Preparation

Migration

Data Mapping and Customization

Connect data fields between your Source and Target. Select pre-built custom capabilities from the list or ask for specific customization for the data replication.

Demo Migration

Run a free trial Demo to view how the migration tool functions. Verify results and modify settings as needed.

Data Verification

Confirm all transferred data in the Target is accurate, fully captured, and appropriately formatted.

Full Data Migration

Transmit all required data, embracing tickets, contacts, attachments, and closely connected information.

Delta Migration

Net any newest or updated data that changed at the time of the Full data transition.

Interval Migration*

Data transmit can be interrupted and continued to fit your schedule, with zero interruption. You can pause up to five times for five days per pause, coordinated by our sales squad during operating hours.

Migration

Post-Migration Phase

Go Live

Roll out the Target for all users. Decommission the Source if needed and secure data backups.

Post-Migration Phase

What Data Can You Import from TOPdesk to Gorgias ?

With our Migration tool, you can without difficulty migrate big portions of differing data entities to or from TOPdesk to Gorgias. Take a look the selection of record types you can import or export making use of automated tool without extra assistance from tech support agents.

Do you want distinguishing TOPdesk to Gorgias import or export needs?

Schedule a call and tell us about a nonstandard data migration.

TOPdesk objectsGorgias objects
Help desk
OperatorsAgents
PersonsCustomers
IncidentsTickets
Get Started

Why transmit with Help Desk Migration?

  • Without downtime
    Move data seamlessly - keep workflows intact and serve customers effectively.
  • Enhanced efficiency
    Seamlessly shift data and map default and custom fields with the out-of-box Migration Wizard.
  • Easy ticket retrieval
    The Migration Wizard shifts tickets and all connected records, keeping the data structure unalterred on the Target.
  • Always here for you
    Our support agents is ready to assist you via chat, email, or phone.
  • Detailed migration strategy
    Our migration experts will establish a clear plan for data import, ensuring a seamless process and protected records.
  • Flexible customizations
    Opt for pre-designed options or request customization, and we'll verify your data is preserved.

How Does TOPdesk to Gorgias Data Migration Run?

You can do data import in five simple moves, applying our automated migration service. However, if you have unique needs or a non-standard data structure, feel free to go with a custom approach.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Advance Your TOPdesk to Gorgias Import
with These Functions

Have a smooth data transmition experience that reconciles your business needs. The Help Desk Migration service provides features to handle you to succeed your help desk data movement in the secure and automated manner.

  • Bypass attachments

    Does your desired help desk solution deliver limited data storage? Omit attachments, especially if your existing customer support records doesn’t suffer a loss of its value without them. The data import and export time will cut down significantly.

  • Choose a extra tag to the exported tickets

    Are you going to run a existing platform during data migration? To get rid of disorder, add tags to the imported tickets to highlight them from the remaining ones.

  • Migrate inline images as attachments

    Export the images added into tickets as attachments. The data migration time might go up, but the images will stay along on a expected platform.

  • Check out our Demo with custom records by migrating 20 entities

    If you need to look at how selected entities will look like in the future help desk system, go for this free custom Demo and select 20 entities for a migration.

  • Transfer newest records first

    Opt for this feature to transfer your newest records in a chronological order, from newest to oldest. This automated feature is applicable to Full Migrations.

Your Help Desk Data Import is the Whole Way Through

Help Desk Migration app offers every migration options with no damaging on security. We frequently test all servers and make advancements, so that your data is secured based on the recent standards.

We apply a rigid 2FA authentication policy

Our Migration Wizard takes advantage of 2FA authentication. On top of that, your company representatives can only migrate TOPdesk records if they have admin access. With these safety functions in order, you won’t have to worry about data leak.

3-level data protection

We deliver 3 layers of records safety: physical (we protect our data hosting facilities against physical and logical attacks), network (we protect our networks against cyber abuse), and application (we take care of your records within our importing and exporting platform against prohibited log in).

Compliance with security principles

Help Desk Migration service fulfills to highest security standards, ensuring utmost greatest protection for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data protection standards. And our broad compliance list is getting enlarged.

How much does TOPdesk to Gorgias data migration cost?

How much will you need to invest in the switch from TOPdesk to Gorgias? The price will largely depend on the data volume you want to migrate, the complexity of your requirements, and the options you’ll select or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard performance and learn how much your data switch will cost.

Run a Demo to get the price

Feedback motivates us advance our service: Some words from Help Desk Migration customers

All-packed TOPdesk to Gorgias Migration in Several Clicks

Export your data from TOPdesk to Gorgias with ease without disturbing from what truly matters — dealing with your clients’ issues. Help Desk Migration service handles all the work behind the scenes whilst you simply enjoy running customer service your chosen platform.

Get more information about data import and export

Willing to learn more about help desk business records import and export and support service improvement? Look at our help section.

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