SupportPal to Jira Service Management data migration made easy
Encoded conversations, secure servers, up-to-date authorization methods
Automated approach, never get downtime, no workflow drops
Deal charging to ensure an opportunity + charge balance
We’ve acquired the authority of customers across niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by assessing Source records, workflows, and applications. Examine data cleansing and field matching to the Target. Develop a replication scenario, that encompasses the agenda and reps coaching.
Security and Compliance Review
Verify data adheres to security standards. Set permissions and access settings to safeguard the replication.
Migration
Data Mapping and Customization
Align records fields between your Source and Target. Pick in-built custom features from the menu or discuss particular customization for the record transmit.
Demo Migration
Do a test Demo to see how the transmit tool works. Spot outcomes and tweak settings as needed.
Data Verification
Check all replicated data in the Target is accurate, fully captured, and adequately organized.
Full Data Migration
Shift all selected data, consisting of tickets, contacts, attachments, and linked records.
Delta Migration
Net any new or updated data that tweaked at the time of the Full data transmit.
Interval Migration*
Data replication can be paused and resumed to align with your outline, with no service disruption. You can halt up to five instances for a duration of five days each, arranged by our sales crew during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Decommission the Source if required and store data backups.
What Sorts of Data Can You Migrate from SupportPal to Jira Service Management ?
With Help Desk Migration service, you can easily import and export sizable volumes of varying records types to or from SupportPal to Jira Service Management. Here’s the parameters of record types you can import or export applying automation service without extra guidance from tech pros.
Do you look for exclusive SupportPal to Jira Service Management migration needs?
Let's discuss your requirements for a custom data migration.
| SupportPal entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Operators | Users | |
| Organizations | Organizations | |
| Users | Customers | |
| Tickets | Issues | |
Why transmit with Help Desk Migration?
Without downtime
Import records seamlessly - keep workflows on track and aid customers seamlessly.Increased efficiency
Easily transfer data and map predefined and tailored fields with the smart Migration Wizard.Organized ticket movement
The Migration Wizard moves tickets and all associated records, keeping the data structure unaffected on the Target.Personalized support
Our support reps is set to assist you via chat, email, or phone.Thorough replication planning
Our migration experts will develop a clear plan for data import, ensuring a seamless process and secure records.Flexible customizations
Decide on pre-built options or request specific adjustments, and we'll confirm your data is on point.
How Does SupportPal to Jira Service Management Data Migration Make It?
Our automated migration service allows you export and import data in a few simple moves. However, if you have unique needs or a non-standard data structure, feel free to go with a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your SupportPal to Jira Service Management Migrate
with These Functions
Convey a seamless data replication experience that meets your business requirements. The Help Desk Migration service delivers functions to assist you to succeed your support service records movement in the painless mode.
Omit attachments
Does your future help desk system deliver limited data storage? Skip attachments, particularly if your historical data lose no track of processes without them. The data import and export time will drop remarkably.
Create a new tag to the migrated tickets
Are you going to use a current help desk tool during migration? To exclude chaos, apply extra tags to the exported tickets to distinguish them from the remaining ones.
Migrate inline images as attachments
Don’t want to lose images added into the tickets? You can import them to the targeted help desk solution as attachments.
Check out our Demo with custom records by exporting 20 entities
If you want to see how chosen entities settle in the targeted help desk platform, go for this free custom Demo and hand-pick 20 entities for a test.
Don’t allow data migration to distract you from your work
Whether you’re moving from SupportPal to Jira Service Management, make use of our automated migration service. It will permit you to import all your records to a desired help desk in just a few clicks. Thus, you will have your migration completed quickly without putting pivotal works on the back burner.
Data import and export with security standards
The Migration Wizard will ensures your data security during all phases of the migration process. We deliver maximum customer service data defence using tested modes, containing regulatory compliance, accepted server maintenance, and constant security examinations.
Move ahead with the migration tool that customers recommend
Thousands of efficient data migrations and lots of awards and gratifying feedback can assure the high standard of our migration service. On top of that, we don’t stop there. We move ahead to improve our tool and introduce novel functioning to cover we’re comprising nearly all of your data import inquirements.
Use straightforward mapping to cover your most complex needs
Free yourself from the laborious load of adding nonexistent fields or records throughout SupportPal to Jira Service Management migration. Help Desk Migration tool enables you map data fields and change your data import. You sustain the system of your business data with slight work.
Pick a suitable time for data migration
Pick the most suitable time to set up the help desk data migration workflow. What’s more, Help Desk Migration Delta opportunity will let you to export the currently updated data after the historical customer service data was exported. Then, relax and let our Migration Wizard handle the rest.
Talk to our proficient support team
Are you trying to cope with issues with your Supported Platform migration? Greenlight our support representatives look at your obstacle. With plenty of successful data import and export experience, they can resolve any task linked with your customer support migration or even deliver help along the full migration.
Your Help Desk Data Import is Secured at Every Step
Applying Help Desk Migration app, you’ll never have to worry about safety of business records. We properly analyse all facilities and make improvements, so that your data is shielded according to the fresh recommendations.
We enforce a strict 2FA authentication policy
Help Desk Migration Wizard guards your data from unauthorized acquiring access with 2FA authentication. On top of that, only users with admin access rights can migrate your SupportPal information. With these safety measures in order, you don't worry about data leakage.
We employ Three-layer
We deliver 3 layers of business records protection: physical (we take care of our hosting equipment against physical and logical attacks), network (we secure our networks against digital attacks), and application (we take care of your business data within our importing service against forbidden access).
Compliance with security regulations
We protect your records based on all essential security levels. Help Desk Migration possesses an extended list of compliance, and we keep expanding it. Currently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
What is the cost of your SupportPal to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from SupportPal to Jira Service Management? The cost will largely lean on the business data volume you require to transfer, the complexity of your demands, and the features you’ll use or custom work you’ll ask for. Set a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us advance our tool: Several thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete SupportPal to Jira Service Management Import in a Few Clicks
Migrate your data from SupportPal to Jira Service Management conveniently and without disturbing your ultimate goal of setting right your customers’ inquiries.
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