Fast & safe SupportBee to Zendesk data migration service
Encoded conversations, secure servers, leading authorization mechanisms
Automated process, no time-out, excluded workflow drops
Flexible charging to deliver a function + cost balance
Companies among various sectors trust our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by evaluating Source records, operations, and integrations. Evaluate data cleansing and field alignment to the Target. Make a transmit plan, that consists of the agenda and agent training.
Security and Compliance Review
Verify data adheres to security protocols. Configure permissions and access controls to protect the transfer.
Migration
Data Mapping and Customization
Align records fields amid your Source and Target. Define automated custom options from the menu or ask for particular tailoring for the data transfer.
Demo Migration
Set up a test Demo to identify how the transfer service performs. Check results and alter mapping as you wish.
Data Verification
Ensure all migrated records in the Target is precise, complete, and properly structured.
Full Data Migration
Transfer all chosen records, involving tickets, contacts, attachments, and related data.
Delta Migration
Capture any fresh or updated records that altered during the Full data movement.
Interval Migration*
Data movement can be halted and resumed to match your outline, with no downtime. You can stop up to five times for five days per pause, arranged by our sales squad during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Disable the Source if necessary and secure data backups.
What Records Can You Migrate from SupportBee to Zendesk ?
With Help Desk Migration service, you can with no trouble import or export solid piles of varied data types to or from SupportBee to Zendesk. Check out the list of records you can import applying automated service without extra guidance from tech service reps.
Do you have certain SupportBee to Zendesk migration inquirements?
Let us know about a personalized data import.
| SupportBee entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Users | Agents | |
| Customers | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records seamlessly - ensure workflows running smoothly and assist customers seamlessly.Increased efficiency
Easily transfer data and configure standard and tailored fields with the intelligent Migration Wizard.Organized ticket transfer
The Migration Wizard replicates tickets and all associated data, preserving the data structure intact on the Target.Personalized support
Our support reps is prepared to assist you by means of chat, email, or phone.Thorough transfer planning
Our team will develop a detailed plan for data import, securing a smooth process and reliable data.Pre-built options and customizations
Choose automated options or ask for personalization, and we'll ensure your data is correct.
How SupportBee to Zendesk Data Migration Performs
You can perform data migration in a few simple moves, applying our automated migration solution. However, if you have specific demands or a distinct data structure, feel free to select a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your SupportBee to Zendesk Migrate
with These Functions
Receive a seamless data replication experience that corresponds your company’s objectives. The Help Desk Migration service offers functions to help you to complete your help desk data import in the painless way.
Create a additional tag to the migrated tickets
Add more tags to the migrated tickets — in such a way, you won’t confuse them with the existing. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Focus on your main processes. We'll deal with the heavy lifting
Our automated migration service delivers a productive solution, whether you’re importing your customer support operations from SupportBee to Zendesk. With just a few clicks, your support service solution will be live on a future solution — no need to bear any stoppage!
Data migration with security standards
Help Desk Migration Wizard takes care of your records is secure throughout the migration process. To confirm the supreme protection of your support service records whether they are in import or at rest, we apply tested runthrough. These include handling proper security audits, reserving our servers protected, obeying several instructions, and more.
Choose the migration tool that clients praise
With multiple efficient data migrations done by our Migration Wizard, our migration service has earned numerous service-linked awards and gratifying mentions. What’s more, we keep improving. Going back to our objective is to enclose nearly all of your import and export requirements, we remain getting better our solution and often strengthen it with new functioning.
Use intuitive mapping to cover your most complex needs
Help Desk Migration solution will free your up from copy-pasting data entities or adding wanted record types throughout SupportBee to Zendesk migration. Help Desk Migration tool greenlights you map entities and change your data import. You preserve the system of your business data with minor effort.
Choose a suitable time for data import
Start by the help desk data migration whenever it fits into your schedule. Start by exporting historical data and later set up the Delta migration function to import your freshly changed records. Then, relax and greenlight our service handle the rest.
Work with a support representatives you can completely depend on
Don’t worry about confronting challenges when running your Supported Platform data import and export. Help Desk Migration customer service team is up for it to aid you with any tasks. With lots of well-done data export/import mastery, they can sort out any issue associated with your customer support migration or even deliver guidance along the full data import.
Your Help Desk Data Migration is the Whole Way Along
With Help Desk Migration tool, don't worry about security of critical data. We commit to the up-to-date recommendations, run frequent upgrades, and consistently test all facilities.
We enforce a strict two-factor authentication policy
Our Migration Wizard shields your data from unauthorized getting access with two-factor access. Moreover, your agents can only export SupportBee data if they possess admin rights. Combined, these security measures avoid the risk of information leak.
Three-layer data security
We provide three levels of business data security: physical (we protect our hosting equipment against any attacks), network (we take care of our networks against cyber abuse), and app (we protect your records within our importing service from unauthorized log in).
We comply with security principles
We secure your business data based on all integral security standards. Help Desk Migration service carries an broad set of compliance, and we continue growing it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.
What is the cost of your SupportBee to Zendesk data migration?
And now to the burning question. How much will it cost to switch from SupportBee to Zendesk? The cost will mostly build upon the business data volume you need to move, the complexity of your demands, and the features you’ll choose or customizations you’ll inquire. Start a Free Demo to test the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceReviews encourages us advance our solution: Several words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete SupportBee to Zendesk Import in a Few Clicks
Import your business records from SupportBee to Zendesk efficiently without disarranging from what actually matters — addressing your customers’ matters. Our tool takes on all the work behind the scenes whilst you simply enjoy running customer service your new platform.
More helpful insights about data migration
Willing to know more about help desk software import and export and customer service enhancement? Check out our help section.
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