Trusted SuperOps to Help Scout data migration service
Encrypted conversations, secured servers, modern authorization ways
Automated approach, no time-out, reduced workflow pauses
Reasonable charging to deliver a function + fee balance
Brands among many fields confident in our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by evaluating Source data, procedures, and integrations. Examine data cleaning and field alignment to the Target. Formulate a migration plan, including the agenda and support reps training.
Security and Compliance Review
Confirm data adheres to security protocols. Establish permissions and access controls to protect the transmit.
Migration
Data Mapping and Customization
Connect records fields amid the Source and Target. Handpick automated custom settings from the set or ask for distinct customization for the data migration.
Demo Migration
Carry out a test Demo to understand how the transition solution functions. Analyze results and alter mapping as needed.
Data Verification
Confirm all migrated records in the Target is correct, complete, and properly organized.
Full Data Migration
Transmit all selected records, encompassing tickets, contacts, attachments, and correlated data.
Delta Migration
Net any new or updated records that altered for the duration of the Full data movement.
Interval Migration*
Data transmit can be paused and continued to accommodate your timeline, with no downtime. You can halt up to five times for five days per pause, adjusted by our sales team during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Disable the Source if necessary and secure data backups.
What Records Can You Migrate from SuperOps to Help Scout ?
With our Migration service, you can conveniently import or export hefty portions of different data types to or from SuperOps to Help Scout. Examine the parameters of records you can migrate applying automation without any assistance from tech service reps.
Do you want exclusive SuperOps to Help Scout import or export requirements?
Let's discuss your specific needs for a custom data import.
| SuperOps objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Technicians | Users | |
| Clients | Companies | |
| Requesters | Customers | |
| Tickets | Conversations | |
Why transmit with Help Desk Migration?
Without downtime
Move records effortlessly - maintain workflows efficient and aid customers effectively.Enhanced efficiency
Seamlessly transfer data and configure standard and personalized fields with the smart Migration Wizard.Easy ticket transfer
The Migration Wizard migrates tickets and all associated data, maintaining the data structure consistent on the Target.Always here for you
Our support agents is prepared to help you through chat, email, or phone.Detailed transfer strategy
Our migration experts will develop a detailed plan for data import, guaranteeing a efficient process and protected data.Flexible customizations
Opt for pre-built options or ask for personalization, and we'll make sure your data is on point.
How SuperOps to Help Scout Data Migration Performs
Our automated migration solution allows you import and export records in five simple steps. If you’re managing a complex data structure, feel free to choose our adjusted mode. We’re in place to fulfill your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your SuperOps to Help Scout Migrate
with These Options
Have a seamless data transmition experience that matches your company’s needs. The Help Desk Migration service brings functionalities to help you to accomplish your customer service data import in the painless mode.
Bypass attachments
Does your desired help desk system provide definite data storage? Omit attachments, particularly if your existing customer support records loses none of its value without them. The data import time will decrease significantly.
Choose a new tag to the exported tickets
Are you going to run a source platform during migration? To exclude mess, add tags to the migrated tickets to separate them from the left ones.
Employ the attachment feature to Import inline images
Migrate the images fixed into tickets as attachments. The data export time might be longer, but the images will never disappear along with the current a desired help desk solution.
Demo with custom data: Pick 20 entities for import
Avoid any guessing. Ensure you understand completely what the entities will look like after you’ve exported them. Our Demo with custom data allows you select 20 entities for a test migration.
Transfer newest data first
Select this castomization to transfer your most recent records in a chronological order, from newest to oldest. The capability is applicable exclusively to Full Migration.
Fix on your main processes. We'll take the heavy lifting
Whether you’re importing from SuperOps to Help Scout, use our automated migration solution. It will permit you to import all your data to a targeted help desk system in just a couple of clicks. Thus, you will be able to get your import or export done in a timely fashion without putting urgent works without putting it off.
Data import and export with security standards
The Migration Wizard will covers your data security during all phases of the migration process. To provide the supreme protection of your data whether they are in migration or at rest, we use tested runthrough. These contain conducting frequent security scans, reserving our servers secured, obeying numerous directs, and more.
Select the migration tool that clients praise
Thousands of successful data imports and plenty of awards and gratifying reviews can prove the high quality of Help Desk migration service. And our aim for high standard does not hold there. Help Desk Migration team continue to develop our app and deliver novel capabilities to take care of we’re comprising most of your import and export inquirements.
Apply intuitive mapping to handle all your needs
Our solution will relieve you from copy-pasting help desk data or making lacking data types throughout SuperOps to Help Scout migration. Now you can map typical and custom-made data fields, or else modify your data import and export right in our tool. This will preserve the starting structure of your records with no effort on your part.
Pick a suitable time for data import
Pick the most suitable time to set up the help desk migration operation. Start by moving historical data and continue with set up the Delta migration option to import your during migration changed data. Then, relax and let our solution make the rest.
Work with a support agents you can completely depend on
Don’t worry about trying to cope with hardships when running your Supported Platform migration. Help Desk Migration support representatives is up for it to aid you with any obstacles. With lots of well-done data export/import expertise, they can settle any hardship connected with your help desk data import or even deliver assistance along the complete data import and export.
Your Help Desk Data Import and Export is the Whole Way Along
With Help Desk Migration solution, you’ll never have to worry about security of valuable data. We regularly test all systems and make updates, so that your business data is safe according to the latest standards.
We apply a strict two-factor access policy
Our Migration Wizard uses two-factor access. Moreover, only users with admin rights can import your SuperOps data. Collect, these safety measures remove the risk of information leakage.
Three-layer business data safety
Help Desk Migration offers 3 levels of business data safety. At the physical layer, we cover our data hosting facilities from any intrusion. At the application level, we forbid any unsanctioned access to your records on our service. And, last but not least, on the network layer, we secure our networks against digital abuse.
We fulfill security principles
Help Desk Migration service accomplishes to upmost security principles, delivering utmost greatest safety for your business records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data security standards. And our extensive compliance set is getting expanded.
How much does SuperOps to Help Scout data migration cost?
How much will you need to invest in the switch from SuperOps to Help Scout? The cost will mostly build upon the records volume you need to transfer, the complexity of your specifications, and the features you’ll select or custom work you’ll request. Run a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback encourages us upgrade our solution: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed SuperOps to Help Scout Import in Several Clicks
Import your business data from SuperOps to Help Scout with no bother and with no confusing your top goal of solving your customers’ matters.
Get more guides about data import and export
Willing to know more about help desk data migration and customer service enhancement? Look at our knowledge base.
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