SolarWinds Web Help Desk to Freshdesk data migration done easily
Encoded dialogues, safe servers, newest authorization methods
Automated method, don't have time-out, avoiding any workflow breaks
Bargain pricing to guarantee a function + charge balance
Companies across many verticals select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by determining Source data, workflows, and apps. Examine data cleaning and field matching to the Target. Develop a transmit strategy, that encompasses the schedule and customer service reps coaching.
Security and Compliance Review
Verify data complies with security requirements. Grant permissions and access settings to secure the replication.
Migration
Data Mapping and Customization
Align data fields among the Source and Target. Pick pre-built custom features from the set or discuss particular personalization for the record transmit.
Demo Migration
Start a free trial Demo to check how the transition tool operates. Spot results and adapt settings as required.
Data Verification
Review all moved records in the Target is genuine, fully captured, and appropriately organized.
Full Data Migration
Replicate all required records, covering tickets, contacts, attachments, and associated information.
Delta Migration
Catch any newest or updated records that altered at the time of the Full data transfer.
Interval Migration*
Data transition can be interrupted and restarted to accommodate your schedule, with zero interruption. You can halt up to five times for a duration of five days each, arranged by our sales squad during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all reps. Turn off the Source if necessary and save data backups.
What Types of Entities Can You Import from SolarWinds Web Help Desk to Freshdesk ?
With Help Desk Migration tool, you can with ease import or export sizable amount of varying data entities to or from SolarWinds Web Help Desk to Freshdesk. Here’s the selection of entities you can import or export making use of automation service without any assistance from tech support team.
Do you require distinguishing SolarWinds Web Help Desk to Freshdesk import demands?
Schedule a call and tell us about a personalized data migration.
| SolarWinds Web Help Desk entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Techs | Agents | |
| Departments | Companies | |
| Clients | Contacts | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Shift data seamlessly - preserve workflows operational and assist customers without hassle.Increased efficiency
Easily shift data and arrange standard and custom fields with the intelligent Migration Wizard.Organized ticket transmiting
The Migration Wizard imports tickets and all connected data, ensuring the data structure unchanged on the Target.Personalized support
Our support reps is available to assist you using chat, email, or phone.Thorough import framework
Managers will establish a well-defined plan for data import, providing a seamless process and safe records.Custom options available
Pick pre-designed options or inquire about personalization, and we'll guarantee your data is correct.
How SolarWinds Web Help Desk to Freshdesk Data Migration Runs
Our automated migration service empowers you import and export records in a few simple actions. However, if you have special requirements or a non-standard data structure, feel free to go with a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your SolarWinds Web Help Desk to Freshdesk Import
with These Functions
Receive a smooth data transfer experience that reconciles your business preferences. The Help Desk Migration service delivers functionalities to aid you to achieve your help desk records migration in the secure and automated way.
Omit attachments
Does your targeted help desk solution deliver small data storage? Bypass attachments, particularly if your current data drop none of its value without them. The migration time will decrease greatly.
Create a extra tag to the imported tickets
Apply extra tags to the moved tickets — so, you won’t jumble them with those left. You may further classify the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Import inline images as attachments
Don’t want to leave behind images added into the tickets? You can export and import them to the expected help desk solution as attachments.
Give a try to our Demo with custom records by importing 20 entities
If you want to look at how certain entities look like in the desired help desk system, run this free custom Demo and hand-pick 20 entities for a export.
Focus on your crucial goals. We'll take care of the heavy lifting
Our automated migration service delivers an effective tool, whether you’re migrating your customer support operations from SolarWinds Web Help Desk to Freshdesk. With just a few clicks, your help desk will be ready to perform on a future platform — no need to accept any stoppage!
Data import meets security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We offer supreme customer service data defence applying tried modes, including regulatory compliance, accepted server preserving, and constant security scans.
Go with the migration app that clients praise
Lots of goal-achieved data exports and countless awards and positive feedback can confirm the value of Help Desk migration service. On top of that, we enlarge our feature list. Because our goal is to include nearly all of your data migration inquirements, we keep refining our solution and frequently enhance it with neat options.
Use easy mapping to deal with all your needs
Help Desk Migration app will free your up from copy-pasting records or setting not included data types at the time of SolarWinds Web Help Desk to Freshdesk migration. So now you can map typical and custom ticket fields, apart from that adjust your data migration right in our migration service. You retain the system of your support service data with minimal work.
Select a appropriate time for data import
Select the most appropriate time to launch the help desk data import process. On top of that, Help Desk Migration Delta migration feature will let you to export the currently updated data entities after the historical business data was exported. Then, relax and let our migration service handle the rest.
Contact to our proficient support agents
Are you fighting hardships with your Supported Platform data import and export? Let our customer service representatives inspect your issue. With multiple well-done data import and export experience, they can find an answer to any issue joined with your support service data migration or even supply assistance throughout the whole migration.
Your Help Desk Data Import is Secured at Each and Every Stage
Employing Help Desk Migration service, don't worry about safety of business records. We commit to the recent recommendations, set constant improvements, and consistently check all systems.
We enforce a rigid two-factor access policy
Help Desk Migration Wizard secured your records from illegal acquiring access with 2FA access. What’s more, only users with admin access rights can export your SolarWinds Web Help Desk records. With these safety features in place, you don't worry about information leakage.
We apply 3-layer
We enable three layers of business records security: physical (we secure our data hosting equipment against any intrusion), network (we protect our networks against digital attacks), and application (we protect your business data within our importing solution against unsanctioned entry).
Follow security fundamentals
Help Desk Migration fulfills to highest security levels, ensuring maximum safety for your data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data protection levels. And our extensive compliance list continues getting extended.
What is the cost of your SolarWinds Web Help Desk to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from SolarWinds Web Help Desk to Freshdesk? The price will mostly build upon the data volume you want to transfer, the complexity of your specifications, and the options you’ll use or customizations you’ll request. Set a Free Demo to check the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceReviews motivates us advance our solution: Some thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete SolarWinds Web Help Desk to Freshdesk Migration in a Couple Clicks
Import your records from SolarWinds Web Help Desk to Freshdesk with no trouble and without disturbing your supreme objective of setting right your clients’ concerns.
Find out more information about data import
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