Professional SolarWinds Service Desk to Help Scout data migration service
Encoded chats, safe servers, up-to-date authorization mechanisms
Automated method, zero downtime, no workflow pauses
Deal charging to provide a feature + cost balance
Companies among many niches select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by reviewing Source records, operations, and apps. Examine data cleansing and field alignment to the Target. Make a transfer tactic, that covers the agenda and support reps coaching.
Security and Compliance Review
Verify data adheres to safety regulations. Set permissions and access controls to secure the transmit.
Migration
Data Mapping and Customization
Align records fields amongst your Source and Target. Define pre-built custom options from the menu or ask for certain customization for the record movement.
Demo Migration
Carry out a free test Demo to figure out how the migration service performs. Analyze results and alter mapping as needed.
Data Verification
Check all transferred data in the Target is accurate, complete, and appropriately organized.
Full Data Migration
Replicate all chosen data, consisting of tickets, contacts, attachments, and associated information.
Delta Migration
Catch any fresh or updated data that changed during the Full data transition.
Interval Migration*
Data transition can be halted and restarted to fit your timeline, with zero interruption. You can halt up to five times for five days per pause, managed by our sales squad during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all users. Deactivate the Source if needed and ensure data backups.
What Data Can You Migrate from SolarWinds Service Desk to Help Scout ?
With Help Desk Migration app, you can with no bother migrate solid piles of different data types to or from SolarWinds Service Desk to Help Scout. Check out the selection of data types you can migrate applying automated service without any assistance from tech support team.
Do you look for peculiar SolarWinds Service Desk to Help Scout import needs?
Let's discuss your specific needs for a customized data import.
| SolarWinds Service Desk entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Users | Users | |
| Sites | Companies | |
| Requesters | Customers | |
| Incidents | Conversations | |
| Knowledge Base | ||
| Top level categories | Collections | |
| Second level categories | Categories | |
| Solutions | Articles | |
Why transfer with Help Desk Migration?
No downtime
Import records smoothly - keep workflows operational and support customers continuously.Increased efficiency
Easily move data and set up default and personalized fields with the automated Migration Wizard.Organized ticket retrieval
The Migration Wizard migrates tickets and all linked records, keeping the data structure unchanged on the Target.Personalized support
Our support reps is ready to navigate you via chat, email, or phone.Thorough migration framework
Managers will formulate a comprehensive plan for data import, ensuring a smooth process and reliable data.Custom options available
Decide on automated options or seek customization, and we'll guarantee your data is accurate.
How Does SolarWinds Service Desk to Help Scout Data Migration Make It?
Our automated migration service greenlights you export and import data in five simple actions. If you’re trying to organize a complex data structure, feel free to choose our tailored route. We’re ready to follow your non-standard demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your SolarWinds Service Desk to Help Scout Export
with These Functionalities
Receive a automated data transfer experience that corresponds your company’s objectives. The Help Desk Migration service offers functions to help you to complete your help desk records migration in the painless approach.
Omit attachments
Does your targeted help desk platform present limited data storage? Leave behind attachments, particularly if your historical data loses none of its value without them. The data migration time will scale down greatly.
Create a additional tag to the imported tickets
Are you going to work a existing help desk system during data migration? To exclude mistakes, take advantage of extra tags to the imported tickets to highlight them from the left ones.
Apply the attachment option to Migrate inline images
Don’t want to lose images fixed into the tickets? You can export and import them to the expected help desk system as attachments.
Demo with custom data: Choose 20 entities for transfer
Don't waste your time on guessing. Prove that you recognize entirely what the entities look like after you’ve migrated them. Our Demo with custom data greenlights you appoint 20 entities for a test transfer.
Focus on your core tasks. We'll do the heavy lifting
Whether you’re moving from SolarWinds Service Desk to Help Scout, use our automated migration solution. It will help you to migrate all your records to a new system in just a couple of clicks. Thus, you will get your import finished quickly without putting urgent processes without putting it off.
Data import complies with security requirements
The Migration Wizard will ensures your data security during all phases of the migration process. We keep supreme customer service data defence incorporating tried modes, along with regulatory compliance, established server safeguarding, and regular security analysis.
Move ahead with the migration solution that customers love
Thousands of goal-achieved data exports and countless awards and approving feedback can prove the high standard of our migration service. And our aim for quality does not hold there. Following Help Desk Migration's mission is to comprise most of your data migration requirements, we remain growing our tool and constantly enhance it with neat functioning.
Use comprehensive mapping to deal with your most complex needs
Relieve yourself from the long-lasting chore of adding not included record types or records along SolarWinds Service Desk to Help Scout migration. Help Desk Migration app empowers you map data fields and change your data import. This will leave unchanged the native structure of your records effortlessly on your side.
Select a fitting time for data migration
Select the most fitting time to set up and launch the help desk data migration operation. On top of that, our Delta migration function will let you to export the currently updated records after the historical business data was migrated. Then, relax and let our service take care of the rest.
Work with a support representatives you can completely count on
Don’t worry about confronting challenges when running your Supported Platform migration. Empower Help Desk Migration customer service agents explore your setback. With lots of accomplished data import and export familiarity, they can settle any challenge joined with your customer support migration or even deliver guidance during the total migration.
Your Help Desk Data Migration is the Whole Way Through
With Help Desk Migration tool, you’ll never have to worry about safety of valuable records. We constantly audit all servers and make advancements, so that your data is guarded according to the up-to-date standards.
We enforce a firm 2FA authentication policy
Help Desk Migration Wizard applies 2FA authentication. Additionally, only your agents with admin access rights can import your SolarWinds Service Desk data. With these security functions in order, you don't worry about data leak.
3-level data safety
Help Desk Migration delivers 3 layers of data safety. At the physical layer, we shield our data hosting facilities from any attacks. At the app layer, we forbid any unsanctioned access to your business records on our service. And, finally, on the network layer, we secure our networks against digital abuse.
We satisfy safety fundamentals
We take care of your business data based on all integral security levels. Help Desk Migration carries an comprehensive list of compliance, and we are expanding it. At the moment, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.
What is the cost of your SolarWinds Service Desk to Help Scout data migration?
And now to the burning question. How much will it cost to switch from SolarWinds Service Desk to Help Scout? The cost will largely depend on the records volume you want to transfer, the complexity of your demands, and the features you’ll choose or custom work you’ll ask for. Run a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceReviews helps us elevate our service: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete SolarWinds Service Desk to Help Scout Import in a Couple Clicks
Migrate your data from SolarWinds Service Desk to Help Scout painlessly and with no confusing your ultimate objective of working out your customers’ requests.
Find out more helpful insights about data import
Want to get more? Our help section is packed with information on customer service upgrading and help desk business records import and export. Take a look at it!
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