Secure SolarWinds Service Desk to Freshdesk data migration services
Encrypted conversations, secured servers, leading authorization approaches
Automated process, no downtime, reduced workflow drops
Fair charging to ensure an opportunity + rate balance
Businesses among many fields rely upon our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by assessing Source data, modus operandi, and integrations. Examine data filtering and field matching to the Target. Set up a transition plan, that encompasses the agenda and reps training.
Security and Compliance Review
Confirm data adheres to security standards. Establish permissions and access settings to protect the transmit.
Migration
Data Mapping and Customization
Connect records fields between the Source and Target. Decide on automated custom options from the list or discuss unique tailoring for the record transmit.
Demo Migration
Set up a test Demo to view how the replication app performs. Analyze outcomes and tweak settings as you wish.
Data Verification
Verify all migrated data in the Target is correct, fully captured, and properly organized.
Full Data Migration
Migrate all selected data, involving tickets, contacts, attachments, and closely connected data.
Delta Migration
Capture any new or updated data that tweaked for the time of the Full data movement.
Interval Migration*
Data migration can be paused and continued to cohere your outline, with no downtime. You can halt up to five instances for a duration of five days each, organized by our sales crew during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Decommission the Source if required and protect data backups.
What Entities Can You Import from SolarWinds Service Desk to Freshdesk ?
With our Migration service, you can without difficulty import and export significant piles of different records types to or from SolarWinds Service Desk to Freshdesk. Take a look the details of records you can import or export applying automation service without extra guidance from tech experts.
Do you need exclusive SolarWinds Service Desk to Freshdesk import or export requirements?
Let's discuss your requirements for a customized data import.
| SolarWinds Service Desk objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Users | Agents | |
| Sites | Companies | |
| Requesters | Contacts | |
| Incidents | Tickets | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Folders | |
| Solutions | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer records effortlessly - maintain workflows intact and support customers continuously.Enhanced efficiency
Seamlessly transfer data and map predefined and tailored fields with the automated Migration Wizard.Easy ticket transfer
The Migration Wizard replicates tickets and all associated records, maintaining the data structure unalterred on the Target.Always here for you
Our support agents is prepared to help you through chat, email, or phone.Detailed transfer strategy
Our team will develop a clear plan for data import, guaranteeing a hassle-free process and reliable data.Pre-built options and customizations
Select pre-built options or request specific adjustments, and we'll verify your data is accurate.
How Does SolarWinds Service Desk to Freshdesk Data Migration Perform?
You can perform records migration in five simple actions, using our automated migration tool. If you’re trying to organize a unique data structure, feel free to choose our tailored route. We’re in place to follow your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your SolarWinds Service Desk to Freshdesk Migrate
with These Options
Use a seamless data transmition experience that matches your business objectives. The Help Desk Migration service offers features to facilitate you to succeed your support service records import in the painless manner.
Bypass attachments
Does your new help desk system provide definite data storage? Leave behind attachments, particularly if your historical data loses none of its value without them. The data import and export time will trim remarkably.
Choose a new tag to the exported tickets
Are you going to run a current help desk tool during migration? To exclude chaos, add tags to the migrated tickets to separate them from the existing ones.
Import inline images as attachments
Migrate the images fixed into tickets as attachments. The data export time might take more time, but the images will never disappear along with the source a desired help desk system.
Check out our Demo with custom records by copying 20 entities
Avoid any guessing. Ensure you know absolutely how the entities will look like after you’ve migrated them. Our Demo with custom data empowers you pick 20 entities for a test import.
Don’t greenlight data migration to throw off you from your business
Our automated migration tool offers a productive app, whether you’re importing your help desk operations from SolarWinds Service Desk to Freshdesk. With just a couple of clicks, your support service platform will be live on a desired platform — no need to suffer any delay!
Data migration with security standards
Help Desk Migration Wizard handles your business data is safe throughout the migration process. To provide the maximum protection of your help desk data whether they are in import or at rest, we use tested practices. Here is encompassed handling frequent security scans, retaining our servers safe, following numerous instructions, and more.
Use the migration tool that customers recommend
With numerous efficient data imports done by our service, Help Desk migration service has earned a lot of service-connected awards and favorable commentaries. Additionally, we keep improving. For Help Desk Migration's calling is to contain nearly all of your data migration requests, we continue refining our tool and constantly strengthen it with neat options.
Apply intuitive mapping to handle all your needs
Rescue yourself from the challenging work of adding lacking fields or help desk data along SolarWinds Service Desk to Freshdesk migration. Now you can map typical and custom-made fields, or else tweak your data migration right away our migration app. This will retain the native structure of your data simply on your part.
Choose a suitable time for data migration
Start by the help desk data migration anytime it fits into your schedule. Start by exporting historical records and then move ahead to the Delta function to import your freshly changed tickets. Then, relax and allow our migration service make the rest.
Work with a support agents you can completely rely on
Don't fret about confronting challenges just as performing your Supported Platform data import and export. Allow our customer support representatives search into your setback. With lots of mastery migrating records, our pros are well-qualified to provide a accomplished import of your support data.
Your Help Desk Data Import or Export is the Whole Way Long
Help Desk Migration app enables every import features with no compromising on safety. We commit to the up-to-date standards, set proper upgrades, and consistently check all servers.
We apply a strict 2FA access policy
Our Migration Wizard uses 2FA access. On top of that, your agents can only import from SolarWinds Service Desk records if they have admin rights. Combined, these safeguards eliminate the dangers of information leak.
3-level business data security
Help Desk Migration comes with 3 layers of business data security. At the physical layer, we shield our hosting facilities from logical and physical breach. At the app level, we forbid any prohibited access to your business records on our service. And, last but not least, on the network layer, we protect our networks against cyber attacks.
We meet security regulations
We secure your business data based on all essential security levels. Our Help Desk Migration service carries an broad portfolio of compliance, and we keep expanding it. At the moment, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.
How much does SolarWinds Service Desk to Freshdesk data migration cost?
How much will you need to invest in the switch from SolarWinds Service Desk to Freshdesk? The cost will largely lean on the business data volume you need to transfer, the complexity of your requirements, and the features you’ll select or customizations you’ll request. Set a Free Demo to test the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceFeedback encourages us upgrade our tool: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed SolarWinds Service Desk to Freshdesk Import in Several Clicks
Export your data from SolarWinds Service Desk to Freshdesk with no trouble without disrupting from what really matters — working out your clients’ matters. Our tool does all the work behind the scenes while you simply enjoy running customer service your chosen platform.
More guides about data import and export
Interested to get more? Our knowledge base is full of information on support service upgrading and help desk business records migration. Explore it today!
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