Reliable SmarterTrack to Jira Service Management data migration service
Encoded dialogues, secured servers, leading authorization mechanisms
Automated process, no time-out, reduced workflow breaks
Bargain pricing to guarantee a feature + cost balance
Customers across many industries select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by determining Source data, operations, and integrations. Evaluate data filtering and field mapping to the Target. Make a transition tactic, that encompasses the agenda and agent coaching.
Security and Compliance Review
Make sure data complies with security requirements. Establish permissions and access controls to protect the transfer.
Migration
Data Mapping and Customization
Match data fields among the Source and Target. Define automated custom options from the list or request distinct personalization for the record transmit.
Demo Migration
Do a free trial Demo to understand how the movement service functions. Check results and adjust mapping as required.
Data Verification
Review all migrated records in the Target is correct, complete, and properly structured.
Full Data Migration
Transfer all selected records, involving tickets, contacts, attachments, and related data.
Delta Migration
Capture any new or updated records that changed during the Full data movement.
Interval Migration*
Data movement can be paused and continued to suit your schedule, with no downtime. You can stop up to five times for five days each, adjusted by our sales crew during work hours.
Post-Migration Phase
Go Live
Present the Target for all agents. Turn off the Source if needed and preserve data backups.
What Data Can You Migrate from SmarterTrack to Jira Service Management ?
With Help Desk Migration tool, you can without trouble migrate solid portions of varied data types to or from SmarterTrack to Jira Service Management. Check out the parameters of data types you can import or export applying automated service by yourself from tech support team.
Do you require distinguishing SmarterTrack to Jira Service Management import or export requirements?
Drop us a line for a custom data import.
| SmarterTrack entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Users | Customers | |
| Tickets | Issues | |
Why migrate with Help Desk Migration?
Zero downtime
Shift data effortlessly - maintain workflows running smoothly and aid customers without delays.Increased efficiency
Quickly shift data and arrange default and custom fields with the smart Migration Wizard.Seamless ticket transfer
The Migration Wizard moves tickets and all connected data, maintaining the data structure intact on the Target.Expert support
Our support crew is prepared to help you through chat, email, or phone.Effective transfer strategy
Our team will establish a well-defined plan for data import, guaranteeing a smooth process and protected data.Pre-built options and customizations
Pick pre-built options or inquire about customization, and we'll ensure your data is on point.
How SmarterTrack to Jira Service Management Data Migration Performs
You can perform data migration in a few simple actions, with our automated migration solution. If you’re trying to organize a unique data structure, feel free to choose our custom mode. We’re all set to satisfy your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your SmarterTrack to Jira Service Management Import
with These Options
Leverage a smooth data transmition experience that aligns your company’s needs. The Help Desk Migration service offers features to facilitate you to complete your support service records movement in the painless route.
Apply a new tag to the exported tickets
Are you going to work a current help desk tool during data import? To exclude mistakes, take advantage of extra tags to the imported tickets to mark out them from the existing ones.
Put mind to your main goals. We'll take the heavy lifting
Our automated migration tool delivers a powerful solution, whether you’re importing your help desk operations from SmarterTrack to Jira Service Management. With just a couple of clicks, your help desk platform will be ready to work on a selected platform — no need to bear any stoppage!
Data migration meets security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We provide supreme records protection incorporating valid modes, alongside regulatory compliance, proper server safekeeping, and constant security examinations.
Go with the migration app that clients love
Lots of efficient data migrations and countless awards and inspiring feedback can guarantee the high quality of Help Desk migration service. And our aspiration for excellence does not hold there. Since Help Desk Migration's goal is to involve most of your data migration requirements, we keep getting better our solution and often enhance it with new features.
Benefit from intuitive mapping to handle all your needs
Help Desk Migration app will relieve you from copypasting data entities or making wanted fields along SmarterTrack to Jira Service Management migration. Help Desk Migration app empowers you map data fields and adapt your data migration. This will keep the native structure of your records without difficulty on your side.
Choose a appropriate time for data import
Choose the most appropriate time to run the help desk migration process. Moreover, Help Desk Migration Delta migration function will empower you to migrate the most recently changed records after the historical customer service data was moved. Then, relax and empower our migration service make the rest.
Work with a support pros you can fully be sure of
Don’t worry about fighting challenges when doing your Supported Platform data migration. Empower our customer service agents search into your task. With lots of successful data migration expertise, they can fin a solution to any challenge linked with your customer support migration or even provide guidance during the full migration.
Your Help Desk Data Migration is the Whole Way Through
Help Desk Migration tool comes with endless import options with no compromising on security. We commit to the up-to-date standards, make regular advancements, and invariably scan all systems.
We employ a rigid two-factor access policy
Help Desk Migration Wizard uses two-factor access. Additionally, only your business reps with admin access rights can migrate your SmarterTrack data. With these security features in place, you won’t have to worry about information leakage.
Three-layer business data protection
Help Desk Migration enables three levels of business data protection. At the physical layer, we shield our data hosting facilities from any breach. At the app level, we forbid any unauthorized access to your data on our platform. And, last but not least, on the network layer, we protect our networks from digital abuse.
We follow protection levels
We take care of your data based on all required security principles. Help Desk Migration service possesses an extensive list of compliance, and we keep enlarging it. Nowadays, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.
What is the cost of your SmarterTrack to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from SmarterTrack to Jira Service Management? The price will mostly depend on the data volume you need to move, the complexity of your requirements, and the features you’ll choose or customizations you’ll ask for. Set a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceReviews motivates us upgrade our service: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SmarterTrack to Jira Service Management Migration in Several Clicks
Export your business data from SmarterTrack to Jira Service Management efficiently with no confusing from what actually matters — solving your clients’ matters. Help Desk Migration service handles all the work behind the scenes while you simply enjoy working with your chosen platform.
More additional resources about data import and export
Want to learn more? Our resources is full of information on customer service advancement and help desk platforms migration. Check it out!
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