Effortless SmarterTrack to Freshdesk data migration services
Encoded communications, secured servers, advanced authorization approaches
Automated approach, never get time-out, no workflow pauses
Flexible pricing to guarantee an opportunity + rate balance
We’ve gained the trust of clients among sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by determining Source records, modus operandi, and applications. Examine data filtering and field alignment to the Target. Produce a transition approach, that consists of the framework and customer service reps coaching.
Security and Compliance Review
Make sure data complies with security requirements. Set permissions and access settings to safeguard the replication.
Migration
Data Mapping and Customization
Match data fields among your Source and Target. Decide on in-built custom capabilities from the list or ask for particular personalization for the record transfer.
Demo Migration
Set up a trial Demo to understand how the transmit app functions. Spot results and modify mapping as required.
Data Verification
Ensure all replicated records in the Target is accurate, fully captured, and adequately organized.
Full Data Migration
Shift all required records, including tickets, contacts, attachments, and related records.
Delta Migration
Net any newest or updated records that tweaked for the time of the Full data replication.
Interval Migration*
Data replication can be interrupted and continued to align with your timeline, with no service disruption. You can halt up to five times for five days per pause, arranged by our sales crew during business hours.
Post-Migration Phase
Go Live
Present the Target for all support reps. Turn off the Source if required and protect data backups.
What Entities Can You Import from SmarterTrack to Freshdesk ?
With Help Desk Migration Wizard, you can without trouble import and export significant portions of varying data entities to or from SmarterTrack to Freshdesk. Inspect the selection of data entities you can import incorporating automated tool without extra help from tech representatives.
Do you have nonstandard SmarterTrack to Freshdesk import or export needs?
Let us know you need a nonstandard data migration.
| SmarterTrack entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Agents | Agents | |
| Users | Contacts | |
| Tickets | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data seamlessly - keep workflows running smoothly and serve customers without delays.Increased efficiency
Quickly migrate data and arrange predefined and personalized fields with the out-of-box Migration Wizard.Seamless ticket movement
The Migration Wizard replicates tickets and all related data, keeping the data structure intact on the Target.Expert support
Our support crew is set to assist you via chat, email, or phone.Effective replication strategy
Our migration experts will create a well-defined plan for data import, ensuring a hassle-free process and protected records.Flexible customizations
Choose pre-designed options or inquire about specific adjustments, and we'll ensure your data is preserved.
How SmarterTrack to Freshdesk Data Migration Goes
You can do data import in a few simple actions, using our automated migration solution. However, if you have special needs or a distinct data structure, feel free to select a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your SmarterTrack to Freshdesk Move
with These Functions
Acquire a tailored data transmition experience that aligns your business needs. The Help Desk Migration service provides features to enable you to accomplish your support service records transfer in the smooth approach.
Apply a extra tag to the exported tickets
Are you going to use a current help desk tool during data import? To lessen disorder, take advantage of extra tags to the exported tickets to separate them from the remaining ones.
Put mind to your major goals. We'll do the heavy lifting
Our automated migration tool delivers an efficient solution, whether you’re migrating your customer service operations from SmarterTrack to Freshdesk. With just a couple of clicks, your help desk platform will be ready to work on a chosen system — no need to tolerate any stoppage!
Data import and export with confidence
Our Migration Wizard takes care of your customer service data is safe throughout the import or export process. We deliver supreme business records defence incorporating tested runthrough, which includes regulatory compliance, established server safekeeping, and proper security analysis.
Choose the migration service that clients recommend
Lots of efficient data import and exports and numerous awards and approving feedback can assure the quality of our migration service. And our pursuit of value does not terminate there. As long as Help Desk Migration's goal is to involve all your data import needs, we continue refining our app and constantly advance it with useful options.
Benefit from straightforward mapping to handle your most complex needs
Help Desk Migration service will free your up from copy pasting business data or making not included fields along SmarterTrack to Freshdesk migration. Help Desk Migration app enables you map record fields and adjust your data import and export. You preserve the structure of your business data with small effort.
Pick a convenient time for data import
Get going by the help desk data import whenever it fits into your workflow. On top of that, our Delta migration feature will greenlight you to import the currently changed data once the historical records was migrated. Then, relax and greenlight our migration app do the rest.
Talk to our tech-savvy support representatives
Don't fret about trying to cope with issues when running your Supported Platform data migration. Help Desk Migration customer support representatives is up for it to assist you with any tasks. With multiple accomplished data export/import expertise, they can fin a solution to any task linked with your help desk data import or even arrange assistance throughout the total data import and export.
Your Help Desk Data Import or Export is the Whole Way Long
Using Help Desk Migration solution, don't worry about safety of critical data. We commit to the recent requirements, run constant advancements, and unfailingly scan all servers.
We employ a stringent two-factor authentication policy
Help Desk Migration Wizard guards your information from unwanted getting access with two-factor access. Additionally, your company representatives can only migrate SmarterTrack records if they possess admin rights. With these safety measures arranged, you don't worry about information leakage.
Three-layer data safety
We enable 3 layers of records protection: physical (we take care of our data hosting equipment against any intrusion), network (we secure our networks against cyber attacks), and app (we take care of your business records within our data importing solution from unlawful log in).
Compliance with safety principles
Help Desk Migration service commits to highest security standards, delivering utmost greatest safety for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data safety principles. And our wast compliance portfolio continues getting extended.
What is the cost of your SmarterTrack to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from SmarterTrack to Freshdesk? The price will mostly lean on the records volume you require to transfer, the complexity of your requirements, and the options you’ll use or customizations you’ll request. Start a Free Demo to test the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceReviews inspires us advance our tool: Few words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SmarterTrack to Freshdesk Migration in Several Clicks
Import your data from SmarterTrack to Freshdesk without trouble with no disorganizing from what really matters — setting right your clients’ inquiries. Our tool carries out all the work behind the scenes when you simply enjoy running customer service your chosen platform.
Get more information about data import and export
Want to learn more? Our resources is packed with information on support service advancement and help desk software migration. Take a look at it!
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