Fast & safe SmarterTrack to CSV data migration service
Encoded dialogues, secure servers, latest authorization mechanisms
Automated method, zero time-out, no workflow breaks
Bargain pricing to guarantee a function + cost balance
Businesses across various fields pick us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by determining Source records, operations, and apps. Review data filtering and field matching to the Target. Develop a transmit plan, that encompasses the outline and employee training.
Security and Compliance Review
Make sure data complies with security requirements. Set permissions and access controls to secure the migration.
Migration
Data Mapping and Customization
Match data fields among your Source and Target. Define pre-built custom settings from the list or discuss particular personalization for the data transmit.
Demo Migration
Carry out a free trial Demo to identify how the transfer service functions. Review outcomes and tweak settings as required.
Data Verification
Review all transferred records in the Target is accurate, complete, and appropriately formatted.
Full Data Migration
Replicate all selected records, embracing tickets, contacts, attachments, and closely connected information.
Delta Migration
Catch any new or updated records that altered during the Full data transition.
Interval Migration*
Data transition can be paused and resumed to match your schedule, with zero interruption. You can pause up to five instances for a duration of five days each, arranged by our sales squad during operating hours.
Post-Migration Phase
Go Live
Present the Target for all users. Turn off the Source if necessary and protect data backups.
What Records Can You Migrate from SmarterTrack to CSV ?
With Help Desk Migration tool, you can simply import or export solid portions of various records types to or from SmarterTrack to CSV. Here’s the parameters of records you can import or export using automation without extra assistance from tech support agents.
Do you require distinguishing SmarterTrack to CSV migration needs?
Drop us a line for a customized data import.
| SmarterTrack entities | CSV entities | |
|---|---|---|
| Help desk | ||
| Groups | Departments | |
| Agents | Agents | |
| Users | Contacts | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Shift data seamlessly - keep workflows intact and support customers without hassle.Increased efficiency
Quickly shift data and arrange standard and custom fields with the automated Migration Wizard.Seamless ticket retrieval
The Migration Wizard migrates tickets and all connected data, keeping the data structure unalterred on the Target.Expert support
Our support crew is ready to assist you via chat, email, or phone.Effective migration planning
Managers will establish a well-defined plan for data import, ensuring a smooth process and protected data.Custom options available
Pick pre-built options or inquire about personalization, and we'll verify your data is accurate.
How SmarterTrack to CSV Data Migration Works
You can carry out records migration in five simple moves, applying our automated migration tool. If you’re dealing with a elaborate data structure, feel free to choose our customized approach. We’re up for it to meet your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Don’t let data migration to mislead you from your tasks
Whether you’re migrating from SmarterTrack to CSV, use our automated migration service. It will help you to import all your data to a selected help desk platform in just a couple of clicks. Thus, you can have your migration done in a timely fashion without putting crucial processes on the shelf.
Data import meets security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We deliver supreme customer service data guard using tested procedures, containing regulatory compliance, established server safeguarding, and constant security scans.
Go with the migration app that clients praise
Lots of outstanding migrations and lots of awards and inspiring commentaries can guarantee the quality of our migration service. What’s more, we grow our functions. Help Desk Migration team move ahead to grow our app and move forward novel functioning to ensure we’re covering most of your migration needs.
Benefit from comprehensive mapping to cover your most complex needs
Free yourself from the laborious work of adding nonexistent data types or help desk data at the time of SmarterTrack to CSV migration. Now you can map regular and custom fields, apart from that change your data import and export right in our tool. You retain the structure of your data with minor work.
Select a appropriate time for data import
Select the most appropriate time to run the help desk data migration process. Additionally, Help Desk Migration Delta migration feature will let you to import the during migration changed entities after the historical customer support data was migrated. Then, relax and let our importing tool handle the rest.
Work with a support pros you can fully be sure of
Are you encountering challenges with your Supported Platform migration? Allow our customer service team search into your task. With multiple successful data export/import involvement, they can sort out any hardship associated with your help desk data import or even arrange help along the whole record migration.
Your Help Desk Data Migration is the Whole Way Along
With Help Desk Migration service, don't worry about security of business records. We regularly test all servers and make updates, so that your data is protected based on the fresh requirements.
We employ a rigid two-factor authentication policy
Our Migration Wizard secured your records from unwanted acquiring access with 2FA access. Moreover, only users with admin access rights can export your SmarterTrack data. With these security measures arranged, you don't worry about data leak.
Three-layer data protection
We enable three levels of business data safety: physical (we take care of our data hosting equipment against physical and logical attacks), network (we secure our networks against digital harm), and app (we protect your data within our importing service from forbidden access).
We follow protection levels
Help Desk Migration fulfills to highest security standards, ensuring utmost greatest protection for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data protection fundamentals. And our extensive compliance portfolio continues getting enlarged.
What is the cost of your SmarterTrack to CSV data migration?
And now to the burning question. How much will it cost to switch from SmarterTrack to CSV? The price will mostly build upon the data volume you want to migrate, the complexity of your requirements, and the features you’ll use or customizations you’ll inquire. Set a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceReviews motivates us advance our solution: Some words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SmarterTrack to CSV Migration in a Few Clicks
Export your business data from SmarterTrack to CSV without difficulty without disturbing from what really matters — sorting out your customers’ requests. Help Desk Migration app carries out all the work behind the scenes while you simply enjoy working with your new platform.
Find out more additional resources about data migration
Willing to learn more about help desk software import and export and customer service advancement? Surf our help section.
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