Effortless Salesforce Service Cloud to Jira Service Management data migration services
Encoded conversations, secure servers, newest authorization approaches
Automated method, never get downtime, no workflow breaks
Fair charging to ensure an opportunity + rate balance
We’ve won the trust of businesses among areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by assessing Source records, modus operandi, and integrations. Evaluate data filtering and field mapping to the Target. Formulate a movement approach, that covers the timeline and support reps coaching.
Security and Compliance Review
Verify data adheres to security standards. Set permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Align records fields between your Source and Target. Settle on automated custom features from the list or request unique personalization for the data movement.
Demo Migration
Start a test Demo to see how the transmit app functions. Examine outcomes and adjust mapping as required.
Data Verification
Verify all replicated data in the Target is accurate, fully captured, and properly structured.
Full Data Migration
Replicate all selected data, covering tickets, contacts, attachments, and related data.
Delta Migration
Catch any new or updated data that tweaked for the time of the Full data movement.
Interval Migration*
Data transition can be paused and resumed to align with your schedule, with no downtime. You can stop up to five instances for five days each, organized by our sales team during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Decommission the Source if required and save data backups.
What Entities Can You Import from Salesforce Service Cloud to Jira Service Management ?
With Help Desk Migration service, you can easily import and export massive portions of diverse records types to or from Salesforce Service Cloud to Jira Service Management. Examine the set of data entities you can migrate implementing automated service without any assistance from tech representatives.
Do you need certain Salesforce Service Cloud to Jira Service Management migration needs?
Schedule a call and tell us about a personalized data migration.
| Salesforce Service Cloud entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Accounts | Organizations | |
| Contacts | Customers | |
| Cases | Issues | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Folders | |
| Articles | Contents | |
Why transfer with Help Desk Migration?
No downtime
Transfer records seamlessly - keep workflows running smoothly and assist customers without hassle.Increased efficiency
Easily transfer data and map predefined and custom fields with the intelligent Migration Wizard.Organized ticket movement
The Migration Wizard imports tickets and all associated records, keeping the data structure intact on the Target.Personalized support
Our support reps is set to assist you via chat, email, or phone.Thorough replication planning
Managers will develop a clear plan for data import, ensuring a hassle-free process and protected records.Custom options available
Select pre-built options or request specific adjustments, and we'll ensure your data is correct.
How Does Salesforce Service Cloud to Jira Service Management Data Migration Perform?
Our automated migration service allows you export and import data in a few simple steps. However, if you have special needs or a distinct data structure, feel free to select a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Salesforce Service Cloud to Jira Service Management Migrate
with These Functions
Convey a seamless data replication experience that meets your business needs. The Help Desk Migration service delivers features to enhance you to accomplish your customer service data transmitting in the automated and secure mode.
Omit attachments
Does your targeted help desk system deliver limited data storage? Omit attachments, specially if your historical support service data lose no track of processes without them. The data import time will drop considerably.
Create a new tag to the migrated tickets
Apply tags to the migrated tickets — in such a manner, you won’t jumble them with the existing. You may further arrange the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Don’t want to lose images set in into the tickets? You can migrate them to the desired help desk system as attachments.
Check out our Demo with custom records by exporting 20 entities
Don't waste your time on guessing. Ensure you know totally how the entities will look like at the end of you’ve copied them. Our Demo with custom data allows you handpick 20 entities for a test export.
Import newest data first
Choose this feature to import your most recent records in a chronological flow, from newest to oldest. This custom feature is applicable to Full Migrations.
Don’t greenlight data migration to mislead you from your work
Our automated migration service delivers an efficient solution, whether you’re importing your customer support operations from Salesforce Service Cloud to Jira Service Management. With just a few clicks, your help desk system will be up and running on a chosen platform — no need to accept any stoppage!
Data import with security standards
Help Desk Migration Wizard takes care of your data is safe throughout the migration process. We deliver supreme customer service data safety applying proven procedures, added to regulatory compliance, suitable server preserving, and approved security tests.
Use the migration tool that customers recommend
Lots of outstanding migrations and many awards and gratifying feedback can assure the quality of Help Desk migration service. Besides, we keep improving. We go ahead to improve our solution and deliver neat features to cover we’re involving nearly all of your data migration needs.
Use straightforward mapping to cover your most complex needs
Help Desk Migration solution will free your up from copy pasting business data or making absent fields amidst Salesforce Service Cloud to Jira Service Management migration. Now you can map typical and custom ticket fields, or else transform your data import and export right away our migration service. This will leave unchanged the starting structure of your data without difficulty on your part.
Select a suitable time for data migration
Start by the help desk migration anytime it fits into your operations. Moreover, our Delta migration option will greenlight you to import the freshly updated data entities after the historical customer service data was imported. Then, relax and greenlight our solution take care of the rest.
Talk to our tech-savvy support representatives
Are you trying to cope with issues with your Supported Platform migration? Our support agents is ready to help you with any obstacles. With years of well-done data export/import involvement, they can find an answer to any issue related to your support service data migration or even present help along the entire data import and export.
Your Help Desk Data Import or Export is the Whole Way Long
Help Desk Migration solution enables every migration options with no damaging on safety. We commit to the latest recommendations, run proper updates, and unfailingly audit all servers.
We enforce a strict 2FA authentication policy
Help Desk Migration Wizard uses 2FA authentication. Additionally, your business reps can only import from Salesforce Service Cloud data if they possess admin rights. With these safety features arranged, you won’t have to worry about information leak.
3-level data protection
Help Desk Migration delivers 3 layers of data protection. At the physical layer, we safeguard our hosting facilities from any intrusion. At the application layer, we cease any unsanctioned access to your data on our platform. And, last but not least, on the network level, we secure our networks against digital abuse.
Compliance with safety principles
Help Desk Migration accomplishes to highest security standards, ensuring utmost greatest security for your business data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security fundamentals. And our broad compliance set is getting extended.
What is the cost of your Salesforce Service Cloud to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Salesforce Service Cloud to Jira Service Management? The cost will largely lean on the data volume you need to move, the complexity of your requirements, and the features you’ll select or customizations you’ll inquire. Run a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us advance our tool: Some words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Complete Salesforce Service Cloud to Jira Service Management Import in a Few Clicks
Migrate your data from Salesforce Service Cloud to Jira Service Management simply and with no disordering your utmost aim of addressing your clients’ issues.
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