Reliable Salesforce Service Cloud to Help Scout data migration service
Encoded conversations, safe servers, modern authorization ways
Automated process, no time-out, avoiding any workflow drops
Deal charging to guarantee a feature + fee balance
Clients among different sectors confident in our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by determining Source data, procedures, and integrations. Evaluate data cleansing and field mapping to the Target. Develop a migration strategy, including the schedule and employee coaching.
Security and Compliance Review
Make sure data adheres to security requirements. Grant permissions and access controls to protect the transfer.
Migration
Data Mapping and Customization
Match records fields among the Source and Target. Handpick automated custom settings from the menu or request specific customization for the record migration.
Demo Migration
Set up a test Demo to check how the movement solution performs. Check outcomes and change settings as needed.
Data Verification
Check all migrated records in the Target is genuine, complete, and properly structured.
Full Data Migration
Transfer all required records, encompassing tickets, contacts, attachments, and correlated data.
Delta Migration
Capture any newest or updated records that changed for the duration of the Full data movement.
Interval Migration*
Data movement can be interrupted and restarted to suit your outline, with no downtime. You can stop up to five instances for five days each, coordinated by our sales team during operating hours.
Post-Migration Phase
Go Live
Present the Target for all agents. Turn off the Source if needed and preserve data backups.
What Data Can You Migrate from Salesforce Service Cloud to Help Scout ?
With Help Desk Migration service, you can with ease migrate hefty piles of varied records entities to or from Salesforce Service Cloud to Help Scout. Here’s the selection of entities you can migrate making use of automated service without extra help from tech service reps.
Do you look for certain Salesforce Service Cloud to Help Scout import demands?
Let us know about a customized data import.
| Salesforce Service Cloud entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Accounts | Companies | |
| Contacts | Customers | |
| Cases | Conversations | |
| Knowledge Base | ||
| Top level categories | Collections | |
| Second level categories | Categories | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Import records effortlessly - preserve workflows efficient and support customers without hassle.Increased efficiency
Quickly transfer data and arrange default and tailored fields with the automated Migration Wizard.Seamless ticket transfer
The Migration Wizard replicates tickets and all associated data, ensuring the data structure consistent on the Target.Expert support
Our support crew is prepared to help you using chat, email, or phone.Effective transfer framework
Our team will develop a well-defined plan for data import, providing a efficient process and reliable data.Pre-built options and customizations
Decide on pre-designed options or inquire about customization, and we'll make sure your data is accurate.
How Salesforce Service Cloud to Help Scout Data Migration Performs
Our automated migration app allows you import and export records in five simple steps. If you’re managing a elaborate data structure, feel free to select our adjusted way. We’re in place to follow your special requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Salesforce Service Cloud to Help Scout Migrate
with These Options
Leverage a seamless data transfer experience that corresponds your company’s objectives. The Help Desk Migration service brings functions to empower you to succeed your customer service records movement in the secure and automated route.
Leave behind attachments
Does your expected customer service tool provide small data storage? Leave behind attachments, specially if your current support data drop none of its value without them. The data import and export time will trim remarkably.
Apply a extra tag to the imported tickets
Add extra tags to the moved tickets — just like that, you won’t mix up them with the existing. You may further sort the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take advantage of the attachment feature to Import inline images
Export the images fixed into tickets as attachments. The data import time might take more time, but the images will never disappear along with the source a destination help desk platform.
Demo with custom data: Handpick 20 entities for import
Don't waste your time on doubts. Ensure you comprehend completely what the entities will look like after you’ve moved them. Help Desk Migration’s Demo with custom data empowers you appoint 20 entities for a test import.
Move newest data first
Choose this option to import your newest records in a chronological order, from most recent to oldest. The feature is applicable exclusively to Full Migration.
Don’t empower data migration to throw off you from your tasks
Whether you’re moving from Salesforce Service Cloud to Help Scout, call into play our automated migration service. It will allow you to import or export all your data to a chosen help desk system in just a couple of clicks. Thus, you can get your import or export finished quickly without putting critical works on the shelf.
Data migration with security standards
The Migration Wizard will ensures your data security during all phases of the migration process. To confirm the maximal guard of your help desk data whether they are in migration or at rest, we apply established practices. Here is included running proper security analysis, retaining our servers guarded, following several commands, and more.
Move ahead with the migration tool that clients love
Thousands of efficient data migrations and plenty of awards and inspiring mentions can confirm the excellence of Help Desk migration service. And our aim for excellence does not finish there. As long as Help Desk Migration's goal is to include most of your data import needs, we remain improving our solution and oftentimes increase it with useful functioning.
Benefit from intuitive mapping to deal with all your needs
Help Desk Migration solution will relieve you from copypasting help desk data or adding wanted record types throughout Salesforce Service Cloud to Help Scout migration. Help Desk Migration app empowers you map record fields and transform your data import. You sustain the structure of your data with minimal effort.
Choose a suitable time for data import
Choose the most suitable time to set up the help desk data import workflow. Start by moving historical records and continue with set up the Delta migration opportunity to import your during migration changed data entities. Then, relax and allow our platform do the rest.
Work with a support pros you can completely be sure of
Are you confronting tasks with your Supported Platform data import and export? Let our customer support agents check your issue. With plenty of accomplished data export/import involvement, they can settle any challenge linked with your help desk data import or even present assistance along the complete record migration.
Your Help Desk Data Import and Export is the Whole Way Through
Help Desk Migration tool ensures endless import features with no compromising on safety. We constantly scan all systems and make advancements, so that your business data is guarded according to the up-to-date requirements.
We employ a strict two-factor access policy
Our Migration Wizard shields your records from unauthorized accessing with 2FA authentication. What’s more, only your business reps with admin rights can export your Salesforce Service Cloud records. Together, these security measures terminate the dangers of data leakage.
Three-layer business data security
We enable 3 layers of business records safety: physical (we protect our data hosting facilities against physical and logical attacks), network (we secure our networks against digital harm), and app (we take care of your business records within our data migration solution from unsanctioned entry).
We satisfy security levels
Our Help Desk Migration service accomplishes to upmost security levels, providing utmost greatest security for your records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data security principles. And our wast compliance set continues getting large.
What is the cost of your Salesforce Service Cloud to Help Scout data migration?
And now to the burning question. How much will it cost to switch from Salesforce Service Cloud to Help Scout? The cost will mostly depend on the business data volume you need to move, the complexity of your demands, and the options you’ll use or custom work you’ll inquire. Run a Free Demo to test the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceReviews encourages us upgrade our service: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Help Scout data migration
Prepare for Help Scout data migration by checking an in-depth step-by-step guide
Packed Salesforce Service Cloud to Help Scout Import in a Couple Clicks
Import your records from Salesforce Service Cloud to Help Scout effortlessly and with no disorganizing your highest goal of resolving your customers’ concerns.
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