Professional Request Tracker to Salesforce Service Cloud data migration service
Encrypted chats, secured servers, leading authorization mechanisms
Automated approach, zero time-out, excluded workflow pauses
Reasonable charging to deliver a feature + cost balance
We’ve built the trust of brands across niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by evaluating Source records, operations, and integrations. Evaluate data filtering and field alignment to the Target. Create a replication strategy, that consists of the outline and user training.
Security and Compliance Review
Ensure data adheres to security protocols. Configure permissions and access controls to protect the transfer.
Migration
Data Mapping and Customization
Map records fields amid your Source and Target. Define automated custom options from the list or ask for certain tailored adjustments for the data transfer.
Demo Migration
Start a free test Demo to understand how the migration service functions. Check outcomes and alter settings as necessary.
Data Verification
Confirm all transferred records in the Target is precise, complete, and properly structured.
Full Data Migration
Transmit all chosen records, involving tickets, contacts, attachments, and associated data.
Delta Migration
Net any fresh or updated records that changed during the Full data movement.
Interval Migration*
Data transmit can be halted and continued to fit your timeline, with no downtime. You can stop up to five instances for five days per pause, managed by our sales crew during work hours.
Post-Migration Phase
Go Live
Launch the Target for all users. Disable the Source if needed and preserve data backups.
What Data Can You Migrate from Request Tracker to Salesforce Service Cloud ?
With our Migration app, you can conveniently migrate solid portions of varied records types to or from Request Tracker to Salesforce Service Cloud. Review the details of entities you can import using automation service without any assistance from tech representatives.
Do you want peculiar Request Tracker to Salesforce Service Cloud import or export inquirements?
Let's discuss your specific needs for a custom data import.
| Request Tracker objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Contacts | Contacts | |
| Tickets | Cases | |
Why transmit with Help Desk Migration?
Without downtime
Move records without interruption - ensure workflows operational and aid customers effectively.Enhanced efficiency
Effortlessly move data and configure default and personalized fields with the smart Migration Wizard.Streamlined ticket retrieval
The Migration Wizard imports tickets and all linked data, preserving the data structure unchanged on the Target.Dedicated support service
Our support team is ready to support you by means of chat, email, or phone.Comprehensive migration strategy
Our migration experts will formulate a detailed plan for data import, securing a smooth process and protected data.Flexible customizations
Opt for automated options or ask for customization, and we'll guarantee your data is on point.
How Request Tracker to Salesforce Service Cloud Data Migration Works
Our automated migration tool greenlights you import and export data in five simple steps. If you’re managing a complex data structure, feel free to select our custom mode. We’re all set to follow your non-standard requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Request Tracker to Salesforce Service Cloud Export
with These Opportunities
Get a automated data transmition experience that reconciles your company’s needs. The Help Desk Migration service offers features to assist you to achieve your support service data transmitting in the most suitable route.
Migrate newest data first
Choose this feature to transfer your newest records in a chronological order, from newest to oldest. The capability is applicable exclusively to Full Migration.
Don’t let data migration to mislead you from your business
Our automated migration tool provides a productive app, whether you’re importing your help desk operations from Request Tracker to Salesforce Service Cloud. With just a couple of clicks, your help desk platform will be up and running on a selected system — no need to bear any break!
Data import and export complies with security requirements
Help Desk Migration Wizard covers your support service data is secure throughout the migration process. We offer highest data protection using established runthrough, added to regulatory compliance, established server safekeeping, and constant security tests.
Select the migration solution that clients love
Myriads of outstanding migrations and many awards and inspiring reviews can vouch for the high quality of Help Desk migration service. Additionally, we enlarge our feature list. We go ahead to get better our app and deliver new functioning to cover we’re comprising all your import and export needs.
Enjoy comprehensive mapping to handle your most complex needs
Our tool will set you free from copypasting data entities or making wanted fields at the time of Request Tracker to Salesforce Service Cloud migration. Our tool empowers you map record fields and change your data migration. You get to preserve the system of your records with minor work.
Pick a fitting time for data import
Start by the help desk data migration anytime it fits into your operations. On top of that, our Delta migration function will let you to import the most recently updated records once the historical data was migrated. Then, relax and let our platform take care of the rest.
Work with a support team you can completely depend on
Don’t worry about fighting challenges whilst running your Supported Platform data import. Help Desk Migration customer service representatives is ready to aid you with any setbacks. With lots of successful data export/import expertise, they can resolve any challenge linked with your customer support migration or even supply help along the entire data import and export.
Your Help Desk Data Migration is the Whole Way Through
Applying Help Desk Migration service, you’ll never have to worry about security of critical records. We commit to the up-to-date standards, run regular updates, and invariably scan all facilities.
We use a firm two-factor authentication policy
Our Migration Wizard applies two-factor authentication. What’s more, your agents can only import from Request Tracker records if they got admin rights. With these security measures in order, you don't worry about information leak.
Three-layer data safety
We ensure 3 layers of data safety: physical (we take care of our hosting equipment against any attacks), network (we protect our networks against cyber abuse), and application (we take care of your business data within our data migration service against unsanctioned log in).
We fulfill safety principles
We protect your business data based on all key security principles. Help Desk Migration carries an extended set of compliance, and we keep growing it. Nowadays, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety fundamentals.
How much does Request Tracker to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from Request Tracker to Salesforce Service Cloud? The cost will mostly depend on the records volume you need to move, the complexity of your requirements, and the features you’ll choose or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback helps us level up our service: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full Request Tracker to Salesforce Service Cloud Import in Several Clicks
Import your business records from Request Tracker to Salesforce Service Cloud painlessly and with no disorganizing your ultimate objective of fixing your customers’ concerns.
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