Request Tracker to Jira Service Management data migration made automatedly

Encoded conversations, secure servers, leading authorization ways

Automated process, no operations downtime, reduced workflow breaks

Bargain charging to ensure a feature + fee balance

Our customers

Companies among different verticals pick us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your transition by assessing Source data, procedures, and integrations. Evaluate data cleansing and field matching to the Target. Make a transition scenario, that covers the outline and customer service reps training.

Security and Compliance Review

Make sure data adheres to security standards. Establish permissions and access controls to protect the transfer.

Preparation

Migration

Data Mapping and Customization

Match records fields between the Source and Target. Handpick automated custom options from the menu or discuss certain tailoring for the record movement.

Demo Migration

Start a test Demo to see how the movement solution operates. Check outcomes and adapt mapping as you wish.

Data Verification

Review all transmitted data in the Target is correct, complete, and properly structured.

Full Data Migration

Transfer all selected data, involving tickets, contacts, attachments, and associated data.

Delta Migration

Capture any new or updated data that changed for the duration of the Full data migration.

Interval Migration*

Data movement can be paused and resumed to suit your schedule, with no downtime. You can stop up to five instances for a duration of five days each, managed by our sales crew during work hours.

Migration

Post-Migration Phase

Go Live

Present the Target for all customer service agents. Decommission the Source if needed and ensure data backups.

Post-Migration Phase

What Kind of Data Can You Migrate from Request Tracker to Jira Service Management ?

With Help Desk Migration service, you can easily migrate hefty amount of varied records entities to or from Request Tracker to Jira Service Management. Check out the selection of record types you can migrate using automated tool without extra assistance from tech support team.

Do you require exclusive Request Tracker to Jira Service Management migration requirements?

Drop us a line for a unique data import.

Request Tracker entitiesJira Service Management entities
Help desk
UsersUsers
ContactsCustomers
TicketsIssues
Get Started

Why migrate with Help Desk Migration?

  • Zero downtime
    Shift records without disruption - maintain workflows operational and help customers continuously.
  • Increased efficiency
    Quickly transfer data and map default and custom fields with the secure Migration Wizard.
  • Seamless ticket migration
    The Migration Wizard imports tickets and all associated records, maintaining the data structure unchanged on the Target.
  • Expert support
    Our support crew is equipped to guide you through chat, email, or phone.
  • Effective movement planning
    Our team will develop a clear plan for data import, guaranteeing a efficient process and safe data.
  • Pre-built options and customizations
    Pick pre-built options or request customization, and we'll guarantee your data is precise.

How Does Request Tracker to Jira Service Management Data Migration Go?

Our automated migration app allows you export and import records in five simple steps. However, if you have specific needs or a distinct data structure, feel free to go with a custom route.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Grow Your Request Tracker to Jira Service Management Migrate
with These Features

Acquire a seamless data replication experience that meets your company’s preferences. The Help Desk Migration service offers functions to enable you to complete your support service records transmitting in the most suitable manner.

  • Apply a new tag to the migrated tickets

    Add tags to the migrated tickets — just like that, you won’t misinterpret them with those existing. You may further categorize the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Move newest data first

    Choose this option to move your most recent records in a chronological flow, from most recent to oldest. This automated feature is exclusive to Full Migrations.

Your Help Desk Data Import and Export is Secured at Every Step

Help Desk Migration tool enables every import options without compromising on safety. We frequently check all servers and make updates, so that your business data is protected matching to the fresh requirements.

We employ a strict 2FA access policy

Help Desk Migration Wizard uses 2FA access. On top of that, users can only migrate Request Tracker data if they ​​possess admin access. With these safety measures in order, you won’t have to worry about data leakage.

We use Three-layer

We offer 3 levels of data security: physical (we take care of our hosting facilities against physical and logical breach), network (we protect our networks against cyber harm), and application (we protect your records within our importing and exporting platform from unlawful log in).

We follow security regulations

We take care of your data based on all critical security fundamentals. Help Desk Migration service possesses an comprehensive list of compliance, and we are expanding it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.

What is the cost of your Request Tracker to Jira Service Management data migration?

And now to the burning question. How much will it cost to switch from Request Tracker to Jira Service Management? The cost will largely depend on the data volume you need to move, the complexity of your demands, and the options you’ll choose or customizations you’ll ask for. Run a Free Demo to test the Migration Wizard performance and find out how much your data switch will cost.

Run a Demo to get the price

Reviews encourages us improve our service: Some thoughts from our clients

Packed Request Tracker to Jira Service Management Import in a Few Clicks

Migrate your business data from Request Tracker to Jira Service Management efficiently and without disorganizing your ultimate aim of working out your clients’ inquiries.

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