Request Tracker to CSV data migration made automatedly
Encoded conversations, secured servers, modern authorization approaches
Automated approach, no operations downtime, reduced workflow pauses
Fair charging to ensure a function + rate balance
Customers across different verticals choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by assessing Source data, modus operandi, and integrations. Review data filtering and field matching to the Target. Create a migration scenario, including the framework and customer service reps training.
Security and Compliance Review
Make sure data adheres to security standards. Establish permissions and access settings to protect the movement.
Migration
Data Mapping and Customization
Match records fields between the Source and Target. Settle on automated custom features from the list or discuss distinct tailored adjustments for the record migration.
Demo Migration
Carry out a test Demo to view how the transition app works. Verify outcomes and adapt settings as necessary.
Data Verification
Verify all transmitted data in the Target is correct, fully captured, and properly formatted.
Full Data Migration
Shift all selected data, encompassing tickets, contacts, attachments, and linked data.
Delta Migration
Net any new or updated data that altered for the time of the Full data migration.
Interval Migration*
Data replication can be paused and continued to accommodate your timeline, with no downtime. You can pause up to five instances for a duration of five days each, adjusted by our sales team during operating hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Decommission the Source if necessary and protect data backups.
What Sorts of Data Can You Migrate from Request Tracker to CSV ?
With Help Desk Migration service, you can without difficulty import or export massive volumes of differing records entities to or from Request Tracker to CSV. Review the list of record types you can migrate incorporating automated tool without extra help from tech support agents.
Do you need certain Request Tracker to CSV import or export requirements?
Let us know you need a custom data migration.
| Request Tracker entities | CSV entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Contacts | Contacts | |
| Tickets | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Transfer records effortlessly - maintain workflows on track and aid customers without delays.Increased efficiency
Quickly transfer data and map standard and personalized fields with the smart Migration Wizard.Seamless ticket migration
The Migration Wizard migrates tickets and all associated records, maintaining the data structure unaffected on the Target.Expert support
Our support crew is equipped to help you through chat, email, or phone.Effective movement strategy
Our migration experts will develop a clear plan for data import, guaranteeing a hassle-free process and secure records.Flexible customizations
Select pre-built options or request personalization, and we'll confirm your data is on point.
How Does Request Tracker to CSV Data Migration Perform?
You can run records import in five simple steps, applying our automated migration solution. If you’re managing a elaborate data structure, feel free to select our customized approach. We’re in place to satisfy your non-standard requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your Request Tracker to CSV Migrate
with These Options
Leverage a seamless data transmition experience that matches your business requirements. The Help Desk Migration service delivers features to empower you to achieve your customer service records movement in the smooth mode.
Move newest data first
Opt for this feature to move your newest records in a chronological order, from most recent to oldest. The capability is applicable only to Full Migration.
Don’t greenlight data migration to distract you from your work
Our automated migration tool provides an effective tool, whether you’re migrating your customer support operations from Request Tracker to CSV. With just a few clicks, your help desk platform will be live on a desired system — no need to suffer any holdback!
Data import and export with security standards
The Migration Wizard will handle your data security during all phases of the migration process. We provide maximal customer service data defence incorporating tried practices, alongside regulatory compliance, accepted server safekeeping, and constant security examinations.
Use the migration tool that customers praise
With a plenty of efficient data imports done by our service, Help Desk migration service has earned plenty of service-associated awards and approving reviews. And our goal of high standard does not cease there. Help Desk Migration team go ahead to improve our app and present neat capacity to handle we’re covering nearly all of your migration requests.
Benefit from clear mapping to handle all your needs
Set yourself free from the time-consuming load of adding wanted data types or data entities amidst Request Tracker to CSV migration. So you can map typical and custom-made data fields, or otherwise modify your data migration right in our tool. This will leave unchanged the original structure of your records without difficulty on your part.
Pick a suitable time for data migration
Pick the most suitable time to set up and launch the help desk migration operation. Additionally, Help Desk Migration Delta migration feature will let you to import the currently changed entities once the historical customer support data was exported. Then, relax and let our solution make the rest.
Contact to our tech-savvy support team
Are you confronting difficulties with your Supported Platform data migration? Greenlight our customer support pros inspect your issue. With plenty of involvement importing support data, our experts are well-prepared to provide a accomplished migration of your support data.
Your Help Desk Data Import or Export is Secured at Every Phase
Employing Help Desk Migration service, you’ll never have to worry about safety of valuable data. We commit to the recent recommendations, run constant upgrades, and consistently check all facilities.
We employ a strict 2FA access policy
Help Desk Migration Wizard uses 2FA access. On top of that, only your business reps with admin rights can export your Request Tracker records. With these security measures in order, you don't worry about information leak.
We employ Three-layer
Help Desk Migration ensures 3 layers of business data safety. At the physical level, we safeguard our hosting equipment from logical and physical intrusion. At the app level, we block any forbidden log in to your business data on our service. And, last but not least, on the network layer, we secure our networks from digital attacks.
Meet safety regulations
We take care of your records based on all major security principles. Help Desk Migration holds an vast portfolio of compliance, and we continue growing it. Nowadays, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
What is the cost of your Request Tracker to CSV data migration?
And now to the burning question. How much will it cost to switch from Request Tracker to CSV? The cost will largely build upon the records volume you need to migrate, the complexity of your requirements, and the options you’ll choose or custom work you’ll inquire. Run a Free Demo to test the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceReviews encourages us upgrade our solution: Few thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Request Tracker to CSV Import in Several Clicks
Migrate your data from Request Tracker to CSV without trouble without disturbing from what actually matters — addressing your clients’ requests. Help Desk Migration app manages all the work behind the scenes whilst you simply enjoy applying your selected platform.
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