Secure ((OTRS)) Community Edition to Intercom data migration services
Encoded dialogues, safe servers, up-to-date authorization approaches
Automated process, zero time-out, reduced workflow breaks
Deal pricing to deliver an opportunity + rate balance
We’ve won the of businesses across sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by evaluating Source data, modus operandi, and apps. Evaluate data cleaning and field alignment to the Target. Set up a transition approach, that covers the outline and employee coaching.
Security and Compliance Review
Make sure data complies with security protocols. Establish permissions and access settings to secure the transition.
Migration
Data Mapping and Customization
Match data fields amid the Source and Target. Decide on pre-built custom capabilities from the set or ask for particular tailoring for the record movement.
Demo Migration
Initiate a free trial Demo to check how the replication app performs. Examine results and alter settings as you wish.
Data Verification
Check all transferred records in the Target is correct, fully captured, and appropriately structured.
Full Data Migration
Transfer all chosen records, consisting of tickets, contacts, attachments, and related information.
Delta Migration
Capture any fresh or updated records that tweaked for the time of the Full data transition.
Interval Migration*
Data movement can be halted and restarted to cohere your schedule, with zero interruption. You can stop up to five times for five days per pause, arranged by our sales crew during business hours.
Post-Migration Phase
Go Live
Present the Target for all users. Disable the Source if required and preserve data backups.
What Entities Can You Import from ((OTRS)) Community Edition to Intercom ?
With Help Desk Migration tool, you can smoothly import and export significant piles of diverse data types to or from ((OTRS)) Community Edition to Intercom. Take a look the set of data entities you can migrate using automation by yourself from tech pros.
Do you look for distinguishing ((OTRS)) Community Edition to Intercom import requirements?
Schedule a call and tell us about a custom data migration.
| ((OTRS)) Community Edition entities | Intercom entities | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Users | Admins | |
| Customers | Companies | |
| Customer Users | Users and leads | |
| Tickets | Conversations | |
Why migrate with Help Desk Migration?
Zero downtime
Import data smoothly - maintain workflows running smoothly and aid customers effectively.Increased efficiency
Quickly shift data and configure predefined and custom fields with the smart Migration Wizard.Seamless ticket retrieval
The Migration Wizard transmits tickets and all connected data, maintaining the data structure intact on the Target.Expert support
Our support crew is ready to navigate you through chat, email, or phone.Effective migration framework
Our team will establish a detailed plan for data import, guaranteeing a hassle-free process and reliable records.Pre-built options and customizations
Decide on automated options or ask for specific adjustments, and we'll ensure your data is on point.
How ((OTRS)) Community Edition to Intercom Data Migration Works
You can do data migration in five simple actions, using our automated migration app. However, if you have distinct needs or a distinct data structure, feel free to choose a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your ((OTRS)) Community Edition to Intercom Import
with These Functionalities
Leverage a smooth data transfer experience that reconciles your business objectives. The Help Desk Migration service provides functionalities to assist you to succeed your support service records transfer in the most suitable mode.
Leave behind attachments
Does your expected support service platform present definite data storage? Leave behind attachments, specially if your existing customer support records lose no track of processes without them. The data import and export time will scale down remarkably.
Apply a additional tag to the imported tickets
Are you going to run a current help desk tool during data export? To avoid mess, apply extra tags to the exported tickets to distinguish them from the remaining ones.
Take a look our Demo with custom records by copying 20 entities
If you require to see how chosen entities settle in the targeted support service platform, go for this free custom Demo and hand-pick 20 entities for a export.
Move newest records first
Choose this castomization to transfer your newest records in a chronological flow, from most recent to oldest. This custom feature is applicable to Full Migrations.
Put mind to your core processes. We'll take the heavy lifting
Our automated migration tool provides a powerful tool, whether you’re importing your customer service operations from ((OTRS)) Community Edition to Intercom. With just a few clicks, your help desk will be ready to work on a targeted solution — no need to accept any holdback!
Data migration meets security standards
Our Migration Wizard includes measures for ensuring your support service data is safe throughout the import process. We maintain maximal business data safety using established procedures, with regulatory compliance, accepted server safekeeping, and constant security scans.
Move ahead with the migration app that clients recommend
A collection of efficient data import and exports and numerous awards and gratifying feedback can assure the excellence of our migration service. On top of that, we enlarge our feature list. As long as our calling is to take in most of your import and export inquirements, we remain getting better our service and frequently strengthen it with fresh capabilities.
Benefit from comprehensive mapping to deal with all your needs
Free yourself from the enduring mission of adding missing data types or records throughout ((OTRS)) Community Edition to Intercom migration. So you can map regular and custom-made data fields, or else adjust your data import and export right away our tool. This will leave unchanged the starting structure of your data straightforwardly on your part.
Choose a appropriate time for data import
Begin by the help desk data import whenever it fits into your operations. On top of that, Help Desk Migration Delta migration function will greenlight you to migrate the freshly changed data entities after the historical business data was exported. Then, relax and greenlight our importing tool make the rest.
Talk to our tech-savvy support pros
Are you confronting challenges with your Supported Platform data migration? Help Desk Migration service pros is in place to guide you with any obstacles. With lots of accomplished data migration experience, they can sort out any issue joined with your support service data migration or even deliver guidance along the whole data import.
Your Help Desk Data Import or Export is the Whole Way Long
Applying Help Desk Migration app, don't worry about safety of valuable data. We commit to the up-to-date requirements, make proper advancements, and invariably check all systems.
We employ a rigid two-factor access policy
Help Desk Migration Wizard applies two-factor access. Additionally, your company representatives can only migrate ((OTRS)) Community Edition records if they got admin access. With these safety functions in place, you don't worry about information leak.
Three-layer business data protection
Help Desk Migration enables three levels of business data protection. At the physical layer, we defense our data hosting facilities from logical and physical breach. At the app layer, we prevent any unlawful entry to your records on our service. And, finally, on the network layer, we protect our networks from digital abuse.
Meet safety levels
Our Help Desk Migration service fulfills to top ranking security principles, ensuring utmost greatest security for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data safety principles. And our extended compliance portfolio continues getting extended.
What is the cost of your ((OTRS)) Community Edition to Intercom data migration?
And now to the burning question. How much will it cost to switch from ((OTRS)) Community Edition to Intercom? The price will mostly lean on the data volume you want to move, the complexity of your specifications, and the features you’ll select or customizations you’ll request. Run a Free Demo to test the Migration Wizard work and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews motivates us elevate our tool: Some words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed ((OTRS)) Community Edition to Intercom Migration in a Couple Clicks
Migrate your data from ((OTRS)) Community Edition to Intercom without difficulty with no disordering from what actually matters — fixing your clients’ inquiries. Help Desk Migration app handles all the work behind the scenes when you simply enjoy working with your chosen platform.
More tips and tricks about data import
Willing to learn more about help desk business data migration and support service improvement? Surf our blog.
Here are 8 Desk Software Solutions Made for Educational Institutions
There is a common misconception that help desk software is mainly used in ...
Best Help Desk Systems For Your Enterprise
There are a plethora of different help desk tools for all kinds of ...
Top GrooveHQ Alternatives: Best Help Desk Apps to Explore
So you are looking for a decent alternative to GrooveHQ but often find ...