Fast & safe osTicket to Freshdesk data migration services
Encrypted dialogues, safe servers, leading authorization methods
Automated approach, never get downtime, excluded workflow breaks
Fair pricing to provide a function + charge balance
Businesses across different industries rely upon our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by reviewing Source records, workflows, and applications. Evaluate data cleaning and field mapping to the Target. Set up a migration plan, involving the schedule and reps coaching.
Security and Compliance Review
Ensure data complies with safety regulations. Configure permissions and access settings to safeguard the transfer.
Migration
Data Mapping and Customization
Map data fields amongst your Source and Target. Pick in-built custom settings from the set or request unique customization for the record replication.
Demo Migration
Do a free trial Demo to figure out how the transfer tool functions. Check results and adjust settings as needed.
Data Verification
Verify all replicated data in the Target is precise, fully captured, and adequately structured.
Full Data Migration
Transmit all chosen data, involving tickets, contacts, attachments, and closely connected records.
Delta Migration
Net any fresh or updated data that altered at the time of the Full data replication.
Interval Migration*
Data transmit can be halted and restarted to match your schedule, with no service disruption. You can stop up to five times for five days each, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Deactivate the Source if necessary and save data backups.
What Records Can You Import from osTicket to Freshdesk ?
With our Migration tool, you can with no bother import or export sizable portions of varied data types to or from osTicket to Freshdesk. Take a look the selection of records you can import or export making use of automation service without extra help from tech experts.
Do you need distinguishing osTicket to Freshdesk import inquirements?
Schedule a call and tell us about a customized data import.
| osTicket objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Agents | Agents | |
| Organizations | Companies | |
| Users | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| FAQs | Articles | |
Why transmit with Help Desk Migration?
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Without downtime
Transfer data without disruption - ensure workflows intact and support customers without delays. -
Enhanced efficiency
Effortlessly shift data and set up standard and custom fields with the automated Migration Wizard. -
Streamlined ticket movement
The Migration Wizard moves tickets and all connected records, preserving the data structure unalterred on the Target. -
Dedicated support service
Our support team is set to guide you by means of chat, email, or phone. -
Comprehensive replication framework
Our migration experts will establish a comprehensive plan for data import, securing a seamless process and protected data. -
Flexible customizations
Select automated options or seek personalization, and we'll verify your data is accurate.
How Does osTicket to Freshdesk Data Migration Perform?
You can carry out data migration in five simple steps, with our automated migration app. If you’re managing a unique data structure, feel free to go with our custom method. We’re up for it to meet your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your osTicket to Freshdesk Import
with These Features
Get a smooth data transfer experience that meets your business needs. The Help Desk Migration service brings functionalities to assist you to succeed your customer service records migration in the secure and automated approach.
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Skip attachments
Does your desired support service platform offer compact data storage? Omit attachments, specially if your historical data lose no track of processes without them. The data import and export time will trim greatly.
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Add a additional tag to the imported tickets
Are you going to run a source help desk system during data export? To get rid of chaos, apply extra tags to the migrated tickets to separate them from the left ones.
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Migrate inline images as attachments
Don’t want to lose images set in into the tickets? You can migrate them to the expected customer service tool as attachments.
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Test drive our Demo with custom records by moving 20 entities
If you require to check how particular entities settle in the new support service platform, launch this free custom Demo and choose 20 entities for a import.
-
Migrate newest records first
Choose this castomization to import your newest records in a chronological order, from most recent to oldest. This out-of-the-box feature is applicable to Full Migrations.
Stay focused on your major tasks. We'll deal with the heavy lifting
Whether you’re importing from osTicket to Freshdesk, make use of our automated migration service. It will permit you to migrate all your records to a selected help desk platform in just a couple of clicks. Thus, you will have your import or export completed quickly without putting critical processes without putting it off.
Data import and export meets security standards
Our Migration Wizard ensures your data is safe throughout the import or export process. To confirm the maximum security of your help desk data whether they are in migration or at rest, we implement tried procedures. Here is encompassed controlling proper security scans, reserving our servers safe, meeting different regulations, and more.
Use the migration app that customers praise
With thousands of outstanding migrations done by our Migration Wizard, Help Desk migration service has obtained plenty of service-related awards and favorable commentaries. And our striving towards excellence does not end there. Following our aim is to take in nearly all of your data import needs, we continue growing our app and constantly strengthen it with useful capacity.
Enjoy straightforward mapping to deal with your most complex needs
Our app will spare you from copy-pasting records or making wanted data types amidst osTicket to Freshdesk migration. Now you can map regular and custom-made data fields, or otherwise adjust your data migration right in our tool. This will preserve the starting system of your data smoothly on your part.
Pick a appropriate time for data migration
Get going by the help desk import whenever it fits into your operations. Get going by moving historical records and then set up the Delta feature to import your freshly updated tickets. Then, relax and let our migration app do the rest.
Work with a support team you can fully count on
Are you facing issues with your Supported Platform data import? Allow Help Desk Migration support representatives examine your issue. With lots of accomplished data import and export experience, they can sort out any challenge connected with your help desk data import or even offer guidance along the total data import.
Your Help Desk Data Import is the Whole Way Along
Help Desk Migration service provides every migration options with no compromising on security. We properly analyse all systems and make updates, so that your data is protected according to the recent recommendations.
We use a rigid 2FA authentication policy
Help Desk Migration Wizard guards your information from illegal accessing with 2FA authentication. Moreover, your agents can only export osTicket records if they got admin access. Together, these safeguards avoid the risk of data leak.
3-level data protection
Help Desk Migration offers three layers of business records protection. At the physical layer, we cover our data hosting facilities from logical and physical intrusion. At the app layer, we exclude any prohibited entry to your data on our service. And, finally, on the network layer, we protect our networks from digital attacks.
We meet protection fundamentals
Help Desk Migration service fulfills to top security fundamentals, ensuring utmost greatest security for your data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data security levels. And our extended compliance set keeps getting extended.
How much does osTicket to Freshdesk data migration cost?
How much will you need to invest in the switch from osTicket to Freshdesk? The price will largely build upon the data volume you require to move, the complexity of your specifications, and the features you’ll select or custom work you’ll ask for. Set a Free Demo to check the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us improve our solution: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Full osTicket to Freshdesk Migration in a Couple Clicks
Export your records from osTicket to Freshdesk with no trouble with no disrupting from what really matters — fixing your clients’ requests. Help Desk Migration service does all the work behind the scenes when you simply enjoy applying your selected platform.
Get more tips and tricks about data import
Interested to learn more? Our help section is providing information on support service advancement and help desk platforms import. Check it out!
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