Secure osTicket to CSV data migration service
Encrypted dialogues, secured servers, advanced authorization ways
Automated approach, no operations downtime, avoiding any workflow breaks
Fair pricing to ensure an opportunity + fee balance
We’ve won the trust of companies among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by assessing Source data, procedures, and integrations. Evaluate data filtering and field mapping to the Target. Formulate a transfer plan, that covers the framework and user coaching.
Security and Compliance Review
Confirm data complies with security standards. Grant permissions and access controls to protect the transition.
Migration
Data Mapping and Customization
Connect data fields between the Source and Target. Opt for automated custom capabilities from the list or request unique customization for the record movement.
Demo Migration
Perform a free trial Demo to view how the replication solution performs. Examine outcomes and adjust mapping as needed.
Data Verification
Verify all transmitted data in the Target is genuine, complete, and properly structured.
Full Data Migration
Transmit all required data, including tickets, contacts, attachments, and closely connected data.
Delta Migration
Net any newest or updated data that tweaked for the duration of the Full data movement.
Interval Migration*
Data transmit can be interrupted and continued to cohere your schedule, with no downtime. You can stop up to five instances for five days each, organized by our sales squad during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Decommission the Source if required and protect data backups.
What Entities Can You Migrate from osTicket to CSV ?
With our Migration tool, you can without difficulty import and export huge piles of diverse records types to or from osTicket to CSV. Examine the selection of records you can migrate incorporating automation service by yourself from tech pros.
Do you need distinguishing osTicket to CSV import or export demands?
Drop us a line for a personalized data migration.
| osTicket objects | CSV objects | |
|---|---|---|
| Help desk | ||
| Groups | Departments | |
| Agents | Agents | |
| Organizations | Companies | |
| Users | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| FAQs | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Transfer data without interruption - preserve workflows intact and assist customers continuously.Enhanced efficiency
Seamlessly shift data and map predefined and custom fields with the intelligent Migration Wizard.Easy ticket migration
The Migration Wizard transfers tickets and all connected records, ensuring the data structure unalterred on the Target.Always here for you
Our support agents is equipped to support you using chat, email, or phone.Detailed movement strategy
Our migration experts will establish a clear plan for data import, providing a efficient process and reliable records.Flexible customizations
Select pre-designed options or request specific adjustments, and we'll verify your data is correct.
How Does osTicket to CSV Data Migration Perform?
You can do records migration in a few simple moves, with our automated migration service. If you’re dealing with a complex data structure, feel free to go with our customized approach. We’re up for it to satisfy your non-standard demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your osTicket to CSV Import
with These Opportunities
Have a smooth data transmition experience that meets your company’s objectives. The Help Desk Migration service provides features to enhance you to accomplish your help desk records transfer in the smooth way.
Bypass attachments
Does your desired help desk solution enable small data storage? Leave behind attachments, specially if your existing customer support records lose no track of processes without them. The data import time will cut down remarkably.
Employ the attachment feature to Migrate inline images
Don’t want to lose images set in into the tickets? You can export and import them to the targeted help desk system as attachments.
Demo with custom data: Pick 20 entities for export
Avoid any guessing. Make certain you know exactly what the entities will look like at the end of you’ve exported them. Our Demo with custom data allows you appoint 20 entities for a test import.
Transfer newest records first
Choose this feature to import your most recent records in a chronological order, from most recent to oldest. This custom feature is applicable to Full Migrations.
Don’t empower data migration to throw off you from your goals
Our automated migration service offers an efficient app, whether you’re importing your customer service operations from osTicket to CSV. With just a couple of clicks, your help desk platform will be live on a desired solution — no need to suffer any delay!
Data import and export meets security standards
Our Migration Wizard covers your data is secure throughout the migration process. We offer highest records safety incorporating proven practices, alongside regulatory compliance, suitable server safekeeping, and proper security checks.
Use the migration app that customers recommend
Thousands of efficient data import and exports and lots of awards and positive feedback can assure the quality of our migration service. And our pursuit of quality does not drop there. Help Desk Migration team move ahead to advance our service and offer fresh options to ensure we’re covering most of your import and export requests.
Apply clear mapping to handle all your needs
Rescue yourself from the long-lasting work of adding nonexistent record types or records throughout osTicket to CSV migration. Now you can map regular and custom fields, or else modify your data import right in our migration app. This will sustain the native structure of your data straightforwardly on your part.
Pick a appropriate time for data migration
Start by the help desk data import anytime it fits into your operations. What’s more, our Delta migration function will empower you to import the freshly changed records once the historical data was imported. Then, relax and empower our migration service take care of the rest.
Talk to our savvy support pros
Don’t worry about encountering issues just as doing your Supported Platform migration. Help Desk Migration service team is ready to assist you with any issues. With plenty of experience moving records, Help Desk Migration pros are well-skilled to provide a accomplished migration of your data.
Your Help Desk Data Import and Export is the Whole Way Long
Help Desk Migration app offers every import options with no damaging on safety. We commit to the up-to-date requirements, run proper upgrades, and consistently audit all servers.
We apply a rigid 2FA access policy
Our Migration Wizard takes advantage of 2FA access. Additionally, your company representatives can only migrate osTicket data if they have admin rights. With these security functions arranged, you won’t have to worry about information leakage.
3-level business data protection
Help Desk Migration offers three layers of records protection. At the physical layer, we defense our hosting facilities from any attacks. At the app layer, we block any illegal entry to your business data on our service. And, finally, on the network level, we secure our networks against digital harm.
Follow protection levels
We protect your records based on all required security standards. Our Help Desk Migration service has an comprehensive set of compliance, and we are growing it. Nowadays, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
How much does osTicket to CSV data migration cost?
How much will you need to invest in the switch from osTicket to CSV? The price will largely lean on the data volume you need to move, the complexity of your requirements, and the features you’ll select or custom work you’ll ask for. Run a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us level up our tool: Some words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed osTicket to CSV Migration in Several Clicks
Migrate your business data from osTicket to CSV smoothly with no disordering from what really matters — setting right your customers’ concerns. Our solution takes on all the work behind the scenes when you simply enjoy applying your selected platform.
Get more information about data import and export
Willing to know more about help desk business records import and support service advancement? Look at our blog.
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