Secure Oracle Service Cloud (RightNow) to Help Scout data migration services
Encrypted dialogues, secure servers, leading authorization methods
Automated approach, never get time-out, reduced workflow breaks
Bargain pricing to deliver an opportunity + charge balance
We’ve won the of brands across niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by evaluating Source data, workflows, and integrations. Evaluate data cleaning and field matching to the Target. Develop a replication tactic, that covers the schedule and customer service reps training.
Security and Compliance Review
Ensure data complies with security protocols. Establish permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Map data fields amid the Source and Target. Pick automated custom features from the set or discuss distinct customization for the record movement.
Demo Migration
Do a free trial Demo to identify how the replication tool functions. Examine results and adapt settings as needed.
Data Verification
Review all replicated records in the Target is correct, fully captured, and properly structured.
Full Data Migration
Transmit all chosen records, involving tickets, contacts, attachments, and correlated data.
Delta Migration
Net any fresh or updated records that tweaked at the time of the Full data movement.
Interval Migration*
Data transmit can be halted and resumed to cohere your schedule, with no downtime. You can stop up to five times for a duration of five days each, adjusted by our sales crew during work hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Disable the Source if required and secure data backups.
What Entities Can You Import from Oracle Service Cloud (RightNow) to Help Scout ?
With our Migration tool, you can with no trouble import and export sizable portions of diverse data entities to or from Oracle Service Cloud (RightNow) to Help Scout. Here’s the parameters of data types you can migrate making use of automation service without extra guidance from tech pros.
Do you require particular Oracle Service Cloud (RightNow) to Help Scout migration requirements?
Schedule a call and tell us about a unique data migration.
| Oracle Service Cloud (RightNow) objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Accounts | Users | |
| Organizations | Companies | |
| Contacts | Customers | |
| Incidents | Conversations | |
| Knowledge Base | ||
| Top-level categories | Collections | |
| Categories | Categories | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Shift data without disruption - maintain workflows efficient and help customers seamlessly.Enhanced efficiency
Effortlessly shift data and configure predefined and custom fields with the secure Migration Wizard.Streamlined ticket movement
The Migration Wizard moves tickets and all connected data, maintaining the data structure consistent on the Target.Dedicated support service
Our support team is set to guide you through chat, email, or phone.Comprehensive replication planning
Our migration experts will establish a detailed plan for data import, guaranteeing a seamless process and protected records.Flexible customizations
Pick automated options or ask for specific adjustments, and we'll make sure your data is precise.
How Oracle Service Cloud (RightNow) to Help Scout Data Migration Goes
You can run data import in five simple actions, with our automated migration app. However, if you have specific requirements or a non-standard data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Oracle Service Cloud (RightNow) to Help Scout Import
with These Features
Get a smooth data replication experience that aligns your business needs. The Help Desk Migration service delivers functionalities to handle you to succeed your support service records import in the secure and automated way.
Skip attachments
Does your desired support service platform offer definite data storage? Omit attachments, specially if your historical support service data doesn’t suffer a loss of its value without them. The data import and export time will shorten greatly.
Add a additional tag to the migrated tickets
Choose more tags to the migrated tickets — like so, you won’t confuse them with the existing. You may further arrange the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Import inline images as attachments
Import the images embedded into tickets as attachments. The data import and export time might go up, but the images will never disappear along with the current a targeted help desk solution.
Take a look our Demo with custom records by copying 20 entities
If you require to check how certain entities look like in the targeted platform, run this free custom Demo and hand-pick 20 entities for a test.
Migrate newest records first
Choose this castomization to move your newest records in a chronological order, from most recent to oldest. This custom feature is applicable to Full Migrations.
Stay focused on your major processes. We'll take the heavy lifting
Our automated migration service provides a powerful app, whether you’re migrating your help desk operations from Oracle Service Cloud (RightNow) to Help Scout. With just a few clicks, your help desk platform will be live on a targeted solution — no need to tolerate any stoppage!
Data import and export meets security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. To guarantee the highest safety of your help desk data whether they are in migration or at rest, we implement tested practices. Here is contained conducting regular security audits, keeping our servers guarded, complying with different instructions, and more.
Go with the migration app that clients recommend
Thousands of goal-achieved data imports and plenty of awards and positive reviews can vouch for the value of Help Desk migration service. On top of that, we don’t stop there. Since our mission is to enclose most of your data migration needs, we keep developing our solution and oftentimes increase it with fresh capacity.
Enjoy straightforward mapping to cover all your needs
Set yourself free from the laborious chore of adding wanted data types or data entities during Oracle Service Cloud (RightNow) to Help Scout migration. Our tool allows you map data fields and adjust your data migration. This will preserve the starting system of your records with no effort on your part.
Pick a appropriate time for data import
Pick the most appropriate time to launch the help desk migration process. Start by moving historical records and continue with set up the Delta option to migrate your currently changed data entities. Then, relax and let our migration service handle the rest.
Talk to our proficient support representatives
Don't fret about fighting tasks while performing your Supported Platform migration. Our customer service agents is ready to work with you with any problems. With plenty of successful data migration expertise, they can sort out any issue linked with your help desk data import or even supply help along the complete record migration.
Your Help Desk Data Import is the Whole Way Long
Using Help Desk Migration app, you’ll never have to worry about safety of valuable data. We commit to the fresh standards, make regular upgrades, and invariably scan all servers.
We use a rigid two-factor access policy
Help Desk Migration Wizard shields your data from illegal acquiring access with 2FA authentication. Additionally, only your company representatives with admin rights can export your Oracle Service Cloud (RightNow) records. Together, these safeguards terminate the risk of data leak.
Three-layer business data protection
Help Desk Migration offers three levels of business data protection. At the physical layer, we safeguard our data hosting equipment from logical and physical breach. At the app layer, we exclude any forbidden log in to your records on our platform. And, last but not least, on the network level, we secure our networks from cyber attacks.
Meet security principles
Help Desk Migration service fulfills to top security principles, ensuring utmost greatest security for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data safety levels. And our extended compliance set continues getting expanded.
How much does Oracle Service Cloud (RightNow) to Help Scout data migration cost?
How much will you need to invest in the switch from Oracle Service Cloud (RightNow) to Help Scout? The price will mostly lean on the data volume you need to move, the complexity of your specifications, and the options you’ll use or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us improve our tool: Some words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full Oracle Service Cloud (RightNow) to Help Scout Migration in a Few Clicks
Migrate your data from Oracle Service Cloud (RightNow) to Help Scout conveniently without disordering from what actually matters — solving your customers’ concerns. Help Desk Migration service manages all the work behind the scenes while you simply enjoy using your new platform.
Get more tips and tricks about data migration
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