Oracle Service Cloud (RightNow) to CSV data migration done simply
Encrypted communications, secured servers, newest authorization mechanisms
Automated method, zero time-out, avoiding any workflow drops
Fair pricing to deliver a feature + cost balance
We’ve achieved the authority of businesses among industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by evaluating Source data, operations, and integrations. Evaluate data cleansing and field alignment to the Target. Formulate a migration plan, that covers the timeline and reps coaching.
Security and Compliance Review
Confirm data complies with security protocols. Grant permissions and access controls to protect the transition.
Migration
Data Mapping and Customization
Connect data fields amid the Source and Target. Define automated custom capabilities from the menu or ask for distinct customization for the record movement.
Demo Migration
Run a trial Demo to understand how the movement service operates. Examine results and modify mapping as needed.
Data Verification
Verify all transferred records in the Target is genuine, complete, and properly structured.
Full Data Migration
Move all chosen records, containing tickets, contacts, attachments, and linked data.
Delta Migration
Catch any fresh or updated records that changed during the Full data migration.
Interval Migration*
Data transfer can be halted and continued to suit your outline, with no downtime. You can stop up to five times for five days per pause, adjusted by our sales team during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all users. Disable the Source if needed and save data backups.
What Types of Records Can You Import from Oracle Service Cloud (RightNow) to CSV ?
With our Migration Wizard, you can conveniently migrate solid amount of diverse data entities to or from Oracle Service Cloud (RightNow) to CSV. Examine the list of records you can migrate implementing automation service without any assistance from tech representatives.
Do you need specific Oracle Service Cloud (RightNow) to CSV import or export demands?
Let us know about a personalized data migration.
Oracle Service Cloud (RightNow) objects | CSV objects | |
---|---|---|
Help desk | ||
Groups | Departments | |
Accounts | Agents | |
Organizations | Companies | |
Contacts | Contacts | |
Incidents | Tickets | |
Knowledge Base | ||
Top-level categories | Categories | |
Categories | Folders | |
Articles | Articles |
Why transfer with Help Desk Migration?
No downtime
Transfer data seamlessly - preserve workflows on track and assist customers seamlessly.Enhanced efficiency
Seamlessly migrate data and configure default and tailored fields with the intelligent Migration Wizard.Easy ticket retrieval
The Migration Wizard shifts tickets and all related data, ensuring the data structure unaffected on the Target.Always here for you
Our support agents is ready to assist you using chat, email, or phone.Detailed migration strategy
Managers will create a detailed plan for data import, providing a smooth process and safe records.Custom options available
Select automated options or ask for customization, and we'll confirm your data is correct.
How Oracle Service Cloud (RightNow) to CSV Data Migration Works
Our automated migration solution lets you import and export records in five simple steps. If you’re managing a unique data structure, feel free to choose our tailored approach. We’re in place to satisfy your distinct demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Oracle Service Cloud (RightNow) to CSV Move
with These Functions
Have a tailored data transmition experience that corresponds your company’s preferences. The Help Desk Migration service provides functions to handle you to complete your customer service records transfer in the automated and secure approach.
Bypass attachments
Does your destination support service platform deliver small data storage? Bypass attachments, specially if your historical data doesn’t suffer a loss of its value without them. The data migration time will scale down remarkably.
Employ the attachment option to Import inline images
Don’t want to leave behind images inserted into the tickets? You can migrate them to the targeted help desk system as attachments.
Demo with custom data: Pick 20 entities for migration
Avoid any guessing. Make sure you understand fully what the entities will look like at the end of you’ve migrated them. Help Desk Migration’s Demo with custom data greenlights you choose 20 entities for a test import.
Transfer newest records first
Choose this option to transfer your most recent records in a chronological order, from most recent to oldest. This automated capability is exclusive to Full Migrations.
Your Help Desk Data Migration is Protected at Each Phase
Using Help Desk Migration tool, you’ll never have to worry about safety of valuable records. We commit to the fresh recommendations, make frequent improvements, and invariably scan all facilities.
We apply a stringent two-factor access policy
Our Migration Wizard applies two-factor access. Moreover, your business reps can only migrate Oracle Service Cloud (RightNow) data if they got admin rights. Linked, these safety measures remove the risk of information leakage.
We apply 3-layer
We offer three levels of business records safety: physical (we secure our hosting equipment against any breach), network (we secure our networks against cyber abuse), and application (we secure your data within our importing solution against prohibited access).
Follow industry-standard fundamentals
We protect your business records based on all major security standards. Help Desk Migration carries an extended list of compliance, and we continue enlarging it. Currently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety standards.
How much does Oracle Service Cloud (RightNow) to CSV data migration cost?
How much will you need to invest in the switch from Oracle Service Cloud (RightNow) to CSV? The price will mostly depend on the business data volume you need to move, the complexity of your demands, and the options you’ll select or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us advance our service: Several thoughts from Help Desk Migration customers
All-packed Oracle Service Cloud (RightNow) to CSV Migration in Several Clicks
Import your records from Oracle Service Cloud (RightNow) to CSV without difficulty and without disordering your ultimate aim of solving your customers’ matters.
Find out more tips and tricks about data import and export
Interested to learn more? Our blog is constantly updating information on customer service enhancement and help desk business data import and export. Take a look at it!
Best Free Help Desk Software: Reviews, Features, Pricing in 2024
Discover the power of the best free help desk software, empowering businesses to ...
ServiceNow Alternative: Choosing ITSM Help Desk That’s Right for You
Why should you look for ServiceNow alternatives? We all agree that smooth IT ...
Selecting Zendesk Alternative: How to Shape Your Customer Service
Why should you look for a Zendesk alternative? When working with a help ...