Oracle Service Cloud (RightNow) to CSV data migration done simply

Encrypted communications, secured servers, newest authorization mechanisms

Automated method, zero time-out, avoiding any workflow drops

Fair pricing to deliver a feature + cost balance

Our customers

We’ve achieved the authority of businesses among industries

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Initiate your migration by evaluating Source data, operations, and integrations. Evaluate data cleansing and field alignment to the Target. Formulate a migration plan, that covers the timeline and reps coaching.

Security and Compliance Review

Confirm data complies with security protocols. Grant permissions and access controls to protect the transition.

Preparation

Migration

Data Mapping and Customization

Connect data fields amid the Source and Target. Define automated custom capabilities from the menu or ask for distinct customization for the record movement.

Demo Migration

Run a trial Demo to understand how the movement service operates. Examine results and modify mapping as needed.

Data Verification

Verify all transferred records in the Target is genuine, complete, and properly structured.

Full Data Migration

Move all chosen records, containing tickets, contacts, attachments, and linked data.

Delta Migration

Catch any fresh or updated records that changed during the Full data migration.

Interval Migration*

Data transfer can be halted and continued to suit your outline, with no downtime. You can stop up to five times for five days per pause, adjusted by our sales team during operating hours.

Migration

Post-Migration Phase

Go Live

Roll out the Target for all users. Disable the Source if needed and save data backups.

Post-Migration Phase

What Types of Records Can You Import from Oracle Service Cloud (RightNow) to CSV ?

With our Migration Wizard, you can conveniently migrate solid amount of diverse data entities to or from Oracle Service Cloud (RightNow) to CSV. Examine the list of records you can migrate implementing automation service without any assistance from tech representatives.

Do you need specific Oracle Service Cloud (RightNow) to CSV import or export demands?

Let us know about a personalized data migration.

Oracle Service Cloud (RightNow) objectsCSV objects
Help desk
GroupsDepartments
AccountsAgents
OrganizationsCompanies
ContactsContacts
IncidentsTickets
Knowledge Base
Top-level categoriesCategories
CategoriesFolders
ArticlesArticles
Get Started

Why transfer with Help Desk Migration?

  • No downtime
    Transfer data seamlessly - preserve workflows on track and assist customers seamlessly.
  • Enhanced efficiency
    Seamlessly migrate data and configure default and tailored fields with the intelligent Migration Wizard.
  • Easy ticket retrieval
    The Migration Wizard shifts tickets and all related data, ensuring the data structure unaffected on the Target.
  • Always here for you
    Our support agents is ready to assist you using chat, email, or phone.
  • Detailed migration strategy
    Managers will create a detailed plan for data import, providing a smooth process and safe records.
  • Custom options available
    Select automated options or ask for customization, and we'll confirm your data is correct.

How Oracle Service Cloud (RightNow) to CSV Data Migration Works

Our automated migration solution lets you import and export records in five simple steps. If you’re managing a unique data structure, feel free to choose our tailored approach. We’re in place to satisfy your distinct demands.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Enhance Your Oracle Service Cloud (RightNow) to CSV Move
with These Functions

Have a tailored data transmition experience that corresponds your company’s preferences. The Help Desk Migration service provides functions to handle you to complete your customer service records transfer in the automated and secure approach.

  • Bypass attachments

    Does your destination support service platform deliver small data storage? Bypass attachments, specially if your historical data doesn’t suffer a loss of its value without them. The data migration time will scale down remarkably.

  • Employ the attachment option to Import inline images

    Don’t want to leave behind images inserted into the tickets? You can migrate them to the targeted help desk system as attachments.

  • Demo with custom data: Pick 20 entities for migration

    Avoid any guessing. Make sure you understand fully what the entities will look like at the end of you’ve migrated them. Help Desk Migration’s Demo with custom data greenlights you choose 20 entities for a test import.

  • Transfer newest records first

    Choose this option to transfer your most recent records in a chronological order, from most recent to oldest. This automated capability is exclusive to Full Migrations.

Your Help Desk Data Migration is Protected at Each Phase

Using Help Desk Migration tool, you’ll never have to worry about safety of valuable records. We commit to the fresh recommendations, make frequent improvements, and invariably scan all facilities.

We apply a stringent two-factor access policy

Our Migration Wizard applies two-factor access. Moreover, your business reps can only migrate Oracle Service Cloud (RightNow) data if they got admin rights. Linked, these safety measures remove the risk of information leakage.

We apply 3-layer

We offer three levels of business records safety: physical (we secure our hosting equipment against any breach), network (we secure our networks against cyber abuse), and application (we secure your data within our importing solution against prohibited access).

Follow industry-standard fundamentals

We protect your business records based on all major security standards. Help Desk Migration carries an extended list of compliance, and we continue enlarging it. Currently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety standards.

How much does Oracle Service Cloud (RightNow) to CSV data migration cost?

How much will you need to invest in the switch from Oracle Service Cloud (RightNow) to CSV? The price will mostly depend on the business data volume you need to move, the complexity of your demands, and the options you’ll select or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard performance and learn how much your data transfer will cost.

Run a Demo to get the price

Feedback inspires us advance our service: Several thoughts from Help Desk Migration customers

All-packed Oracle Service Cloud (RightNow) to CSV Migration in Several Clicks

Import your records from Oracle Service Cloud (RightNow) to CSV without difficulty and without disordering your ultimate aim of solving your customers’ matters.

Find out more tips and tricks about data import and export

Interested to learn more? Our blog is constantly updating information on customer service enhancement and help desk business data import and export. Take a look at it!

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