Manage Engine to Freshservice data migration made painlessly
Encrypted dialogues, secure servers, leading authorization mechanisms
Automated method, no operations downtime, avoiding any workflow drops
Reasonable pricing to ensure an opportunity + cost balance
Brands across various industries lean on our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by assessing Source data, operations, and integrations. Examine data cleaning and field matching to the Target. Formulate a migration tactic, that covers the timeline and employee coaching.
Security and Compliance Review
Confirm data complies with security standards. Grant permissions and access controls to protect the replication.
Migration
Data Mapping and Customization
Connect data fields between the Source and Target. Choose automated custom capabilities from the set or discuss particular customization for the data movement.
Demo Migration
Initiate a free trial Demo to see how the replication service operates. Spot outcomes and tweak mapping as needed.
Data Verification
Confirm all transmitted data in the Target is genuine, complete, and properly organized.
Full Data Migration
Move all chosen data, involving tickets, contacts, attachments, and linked data.
Delta Migration
Catch any fresh or updated data that tweaked during the Full data migration.
Interval Migration*
Data transfer can be halted and resumed to cohere your outline, with no downtime. You can halt up to five instances for a duration of five days each, arranged by our sales team during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Decommission the Source if required and protect data backups.
What Types of Records Can You Migrate from Manage Engine to Freshservice ?
With our Migration tool, you can easily import and export large amount of varying records types to or from Manage Engine to Freshservice. Examine the set of data types you can migrate implementing automated service without extra assistance from tech experts.
Do you want particular Manage Engine to Freshservice migration demands?
Let us know about a unique data migration.
| Manage Engine objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Technician groups | Groups | |
| Technicians | Agents | |
| Departments | Departments | |
| Requesters | Requesters | |
| Requests | Tickets | |
Why transfer with Help Desk Migration?
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No downtime
Move data effortlessly - preserve workflows on track and help customers continuously. -
Enhanced efficiency
Seamlessly shift data and map predefined and tailored fields with the secure Migration Wizard. -
Easy ticket migration
The Migration Wizard transmits tickets and all connected records, ensuring the data structure unaffected on the Target. -
Always here for you
Our support agents is equipped to help you using chat, email, or phone. -
Detailed movement planning
Managers will establish a clear plan for data import, providing a smooth process and safe records. -
Custom options available
Opt for automated options or request specific adjustments, and we'll confirm your data is precise.
How Does Manage Engine to Freshservice Data Migration Run?
Our automated migration solution empowers you export and import records in five simple steps. If you’re dealing with a elaborate data structure, feel free to go with our tailored mode. We’re ready to follow your distinct demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Manage Engine to Freshservice Import
with These Options
Have a smooth data replication experience that meets your company’s preferences. The Help Desk Migration service provides functionalities to enhance you to complete your customer service data transmitting in the automated and secure mode.
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Bypass attachments
Does your destination support service platform provide small data storage? Bypass attachments, particularly if your current data lose no track of processes without them. The data migration time will drop significantly.
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Choose a additional tag to the migrated tickets
Are you going to run a source platform during data export? To reduce mistakes, apply extra tags to the migrated tickets to highlight them from the left ones.
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Demo with custom data: Pick 20 entities for export
If you require to see how chosen entities settle in the new customer service tool, launch this free custom Demo and appoint 20 entities for a test.
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Transfer newest records first
Select this castomization to move your most recent records in a chronological order, from newest to oldest. This custom capability is exclusive to Full Migrations.
Don’t let data migration to lead away you from your goals
Whether you’re importing from Manage Engine to Freshservice, make use of our automated migration solution. It will help you to migrate all your records to a future help desk in just a few clicks. Thus, you will be able to get your migration finished quickly without putting important works without putting it off.
Data import meets security standards
The Migration Wizard will covers your data security during all phases of the migration process. To take care of the utmost security of your support service records whether they are in migration or at rest, we use proven procedures. Here is included controlling regular security analysis, reserving our servers safe, meeting varied instructions, and more.
Select the migration app that customers recommend
Thousands of successful migrations and lots of awards and gratifying feedback can vouch for the high quality of our migration service. And our aspiration for value does not terminate there. We go ahead to grow our service and deliver novel capabilities to cover we’re meeting most of your data migration inquirements.
Apply clear mapping to cover all your needs
Our app will relieve you from copy pasting data entities or setting not included data types amidst Manage Engine to Freshservice migration. Our tool empowers you map fields and modify your data migration. This will preserve the original system of your records with no effort on your part.
Select a appropriate time for data migration
Select the most appropriate time to run the help desk data import workflow. Start by moving historical data and continue with go for the Delta migration feature to import your during migration updated tickets. Then, relax and empower our Migration Wizard handle the rest.
Talk to our reliable support agents
Don’t worry about experiencing issues whilst performing your Supported Platform migration. Help Desk Migration customer support pros is in place to guide you with any tasks. With plenty of successful data import and export experience, they can resolve any hardship associated with your help desk data import or even supply help throughout the full record migration.
Your Help Desk Data Migration is Protected at Each Step
Applying Help Desk Migration tool, you’ll never have to worry about security of valuable records. We constantly analyse all systems and make advancements, so that your data is guarded matching to the recent standards.
We apply a rigid 2FA access policy
Our Migration Wizard shields your business records from illegal acquiring access with two-factor authentication. Additionally, only your company representatives with admin access rights can export your Manage Engine information. Combined, these safety measures terminate the dangers of information leakage.
We apply 3-layer
Help Desk Migration provides three layers of records security. At the physical level, we defense our hosting facilities from any intrusion. At the application layer, we cease any unlawful entry to your business records on our service. And, finally, on the network layer, we protect our networks from cyber abuse.
Follow industry-standard fundamentals
Help Desk Migration fulfills to upmost security levels, providing maximum safety for your business data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data security standards. And our extended compliance portfolio continues getting extended.
How much does Manage Engine to Freshservice data migration cost?
How much will you need to invest in the switch from Manage Engine to Freshservice? The price will largely lean on the business data volume you need to transfer, the complexity of your specifications, and the features you’ll select or custom work you’ll request. Run a Free Demo to check the Migration Wizard work and figure out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us upgrade our tool: Several thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
All-packed Manage Engine to Freshservice Migration in a Few Clicks
Migrate your records from Manage Engine to Freshservice without difficulty and without disturbing your supreme aim of settling your customers’ requests.
Find out more tips and tricks about data migration
Interested to learn more? Our knowledge base is constantly updating information on customer service enhancement and help desk software import. Explore it today!
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