Manage Engine to Freshservice
Smooth, no special expertise or coding required. A complete Manage Engine to Freshservice data migration instrument.
Your best tool for Manage Engine to Freshservice data migrationNo need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resourcesSkip the platform analysis and script development processes. Just pick customer info you need to transfer and start the transition when comfortable.
Easy migrationNo specific knowledge or skill needed. Just pick what data will go to the new solution and observe the wonders happening.
Record completionTransfer your help desk records in full to make sure that no ticket has lost vital customer service details.
No need to worry about scripting or continuously watch each piece of info moved.
Just link both platforms, pick what you need to migrate and let the system deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you left it.
Data safety is paramount
You data is everything which is why we designed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Simple & effective
In just a few clicks you will be able to pick the data arrangement, when it goes, and how.
Our software took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Good service first
Outside of providing great customer support services, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to switch from Manage Engine to Freshservice
Strong safety of your informationThe migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard as well as custom fields, thus letting you be sure that the records end up in the right destinations in Freshservice.
Sustained relation between object and peopleWhen migrating your data from Manage Engine to Freshservice we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Manage Engine to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Manage Engine to Freshservice work
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Manage Engine to Freshservice.
Connect Manage Engine
Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs.
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Freshservice all data
Once everything's tested, find a quiet time with the least load on the support team and begin migrating from Manage Engine to Freshservice.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
Let a specialist run your Freshservice import
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