Trusted LiveChat to Freshservice data migration services
Encrypted communications, safe servers, leading authorization approaches
Automated approach, no time-out, avoiding any workflow drops
Bargain pricing to guarantee a function + rate balance
Customers across different fields trust our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by determining Source data, modus operandi, and applications. Review data cleaning and field mapping to the Target. Make a migration plan, that encompasses the framework and user coaching.
Security and Compliance Review
Ensure data complies with security requirements. Grant permissions and access settings to safeguard the movement.
Migration
Data Mapping and Customization
Map data fields among the Source and Target. Decide on in-built custom features from the set or request unique customization for the record transmit.
Demo Migration
Perform a trial Demo to check how the transition app performs. Verify outcomes and adjust mapping as needed.
Data Verification
Review all migrated records in the Target is genuine, fully captured, and adequately formatted.
Full Data Migration
Transmit all selected records, involving tickets, contacts, attachments, and related records.
Delta Migration
Net any new or updated records that altered for the time of the Full data replication.
Interval Migration*
Data transmit can be paused and restarted to accommodate your outline, with no service disruption. You can pause up to five instances for five days each, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Turn off the Source if necessary and secure data backups.
What Records Can You Import from LiveChat to Freshservice ?
With our Migration Wizard, you can with ease import or export significant piles of differing records types to or from LiveChat to Freshservice. Check out the selection of records you can import or export incorporating automated tool without extra guidance from tech experts.
Do you require nonstandard LiveChat to Freshservice import demands?
Let's discuss your requirements for a custom data migration.
| LiveChat objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Agents | Agents | |
| Requesters | Requesters | |
| Tickets | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Shift data effortlessly - preserve workflows running smoothly and aid customers effectively.Enhanced efficiency
Effortlessly migrate data and arrange standard and tailored fields with the smart Migration Wizard.Streamlined ticket transfer
The Migration Wizard transfers tickets and all related data, ensuring the data structure intact on the Target.Dedicated support service
Our support team is prepared to help you using chat, email, or phone.Comprehensive transfer framework
Our migration experts will create a well-defined plan for data import, providing a hassle-free process and reliable records.Flexible customizations
Pick pre-built options or inquire about personalization, and we'll ensure your data is on point.
How LiveChat to Freshservice Data Migration Performs
You can run records migration in a few simple steps, with our automated migration tool. If you’re managing a complex data structure, feel free to select our custom approach. We’re in place to meet your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your LiveChat to Freshservice Move
with These Options
Get a tailored data transfer experience that matches your business objectives. The Help Desk Migration service delivers functionalities to enhance you to complete your customer service records movement in the smooth manner.
Skip attachments
Does your desired platform provide small data storage? Leave behind attachments, especially if your historical support service data lose no track of processes without them. The data migration time will trim greatly.
Add a new tag to the imported tickets
Are you going to work a source help desk system during migration? To lessen disorder, apply tags to the migrated tickets to identify them from the existing ones.
Give a try to our Demo with custom records by importing 20 entities
If you want to check how selected entities look like in the new help desk solution, schedule this free custom Demo and choose 20 entities for a test.
Migrate newest records first
Opt for this castomization to import your most recent records in a chronological order, from most recent to oldest. The capability applies exclusively to Full Migration.
Don’t greenlight data migration to throw off you from your work
Whether you’re importing from LiveChat to Freshservice, make use of our automated migration solution. It will permit you to import all your data to a targeted platform in just a couple of clicks. Thus, you will have your import or export accomplished quickly without putting important tasks on the shelf.
Data import and export with confidence
Our Migration Wizard handles your business data is safe throughout the import or export process. To assure the highest security of your support service records whether they are in migration or at rest, we implement established modes. There encompass controlling regular security analysis, retaining our servers secured, following many commands, and more.
Go with the migration service that clients praise
Thousands of goal-achieved data migrations and many awards and favorable feedback can vouch for the quality of Help Desk migration service. What’s more, we don’t stop there. For Help Desk Migration's aim is to contain most of your data import needs, we keep improving our app and oftentimes increase it with fresh functioning.
Enjoy intuitive mapping to deal with all your needs
Our service will relieve you from copy-pasting business data or adding nonexistent data types along LiveChat to Freshservice migration. Our app empowers you map record fields and adjust your data migration. You get to preserve the structure of your support service data with slight work.
Pick a convenient time for data import
Get going by the help desk migration anytime it fits into your operations. Get going by moving historical records and then set up the Delta feature to import your most recently changed data. Then, relax and allow our service do the rest.
Contact to our tech-savvy support pros
Don't fret about encountering tasks whilst doing your Supported Platform migration. Allow our customer service pros inspect your problem. With years of familiarity importing data, our representatives are well-qualified to guarantee a well-done import/export of your support data.
Your Help Desk Data Import or Export is the Whole Way Along
Help Desk Migration service comes with endless import features with no damaging on safety. We frequently scan all systems and make advancements, so that your business data is protected based on the fresh requirements.
We use a stringent two-factor access policy
Help Desk Migration Wizard guards your business data from illegal accessing with two-factor authentication. What’s more, users can only import from LiveChat records if they have admin access. Together, these safeguards terminate the dangers of data leak.
Three-layer business data security
We enable 3 layers of business data safety: physical (we take care of our data hosting facilities against physical and logical intrusion), network (we take care of our networks against cyber abuse), and app (we take care of your data within our data importing service from unauthorized entry).
Follow safety levels
Help Desk Migration service commits to upmost security levels, providing utmost greatest protection for your business data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data security levels. And our extensive compliance set is getting extended.
How much does LiveChat to Freshservice data migration cost?
How much will you need to invest in the switch from LiveChat to Freshservice? The price will mostly build upon the business data volume you require to migrate, the complexity of your specifications, and the features you’ll choose or custom work you’ll ask for. Set a Free Demo to check the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceFeedback inspires us upgrade our solution: Several words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Full LiveChat to Freshservice Migration in a Couple Clicks
Export your business data from LiveChat to Freshservice with ease with no disrupting from what truly matters — putting right your clients’ concerns. Help Desk Migration service does all the work behind the scenes while you simply enjoy respond to your customer queries your selected platform.
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Interested to learn more? Our resources is constantly updating information on support service upgrading and help desk records import. Check it out!
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