Live Agent to Intercom data migration done easily
Encrypted dialogues, safe servers, latest authorization ways
Automated approach, don't have time-out, no workflow breaks
Fair pricing to guarantee a feature + fee balance
Businesses across different industries confident in us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by determining Source records, procedures, and apps. Evaluate data cleansing and field alignment to the Target. Formulate a transition scenario, including the timeline and employee coaching.
Security and Compliance Review
Ensure data complies with security requirements. Set permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Map data fields among your Source and Target. Opt for pre-built custom options from the menu or ask for unique personalization for the data migration.
Demo Migration
Perform a free trial Demo to check how the migration solution works. Check results and alter mapping as required.
Data Verification
Verify all moved records in the Target is accurate, complete, and appropriately structured.
Full Data Migration
Transmit all selected records, embracing tickets, contacts, attachments, and correlated information.
Delta Migration
Net any new or updated records that changed for the duration of the Full data transfer.
Interval Migration*
Data transmit can be paused and restarted to fit your schedule, with zero interruption. You can stop up to five times for five days per pause, organized by our sales crew during business hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Turn off the Source if needed and preserve data backups.
What Sorts of Data Can You Import from Live Agent to Intercom ?
With our Migration tool, you can with ease migrate huge volumes of varied data types to or from Live Agent to Intercom. Examine the details of record types you can migrate implementing automation by yourself from tech experts.
Do you need particular Live Agent to Intercom import needs?
Drop us a line for a personalized data import.
| Live Agent objects | Intercom objects | |
|---|---|---|
| Help desk | ||
| Departments | Teams | |
| Agents | Admins | |
| Companies | Companies | |
| Contacts | Users and leads | |
| Tickets | Conversations | |
| Knowledge Base | ||
| Category | Collections | |
| Folder | Sections | |
| Article | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Transfer data effortlessly - keep workflows efficient and assist customers seamlessly.Enhanced efficiency
Effortlessly shift data and arrange default and custom fields with the intelligent Migration Wizard.Streamlined ticket transmiting
The Migration Wizard transfers tickets and all connected data, keeping the data structure consistent on the Target.Dedicated support service
Our support team is available to help you via chat, email, or phone.Comprehensive import framework
Our migration experts will establish a well-defined plan for data import, ensuring a efficient process and secure data.Flexible customizations
Select pre-built options or inquire about customization, and we'll make sure your data is correct.
How Live Agent to Intercom Data Migration Runs
Our automated migration tool empowers you import and export data in five simple actions. If you’re managing a elaborate data structure, feel free to choose our custom way. We’re ready to follow your non-standard requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Live Agent to Intercom Import
with These Options
Share a smooth data transfer experience that meets your company’s requirements. The Help Desk Migration service offers functions to assist you to complete your support service data import in the automated and secure approach.
Skip attachments
Does your desired platform provide limited data storage? Skip attachments, specially if your current data lose no track of processes without them. The data migration time will drop considerably.
Add a new tag to the imported tickets
Are you going to run a current help desk platform during migration? To reduce mess, take advantage of extra tags to the migrated tickets to distinguish them from the left ones.
Use the attachment feature to Import inline images
Migrate the images fixed into tickets as attachments. The migration time might go up, but the images will stay along on a destination support service platform.
Demo with custom data: Select 20 entities for export
If you want to check how particular entities will look like in the new help desk, launch this free custom Demo and appoint 20 entities for a free test.
Migrate newest records first
Choose this option to transfer your most recent records in a chronological flow, from newest to oldest. The capability applies exclusively to Full Migration.
Stay focused on your crucial goals. We'll do the heavy lifting
Our automated migration tool provides a powerful solution, whether you’re migrating your help desk operations from Live Agent to Intercom. With just a couple of clicks, your support service platform will be ready to perform on a desired platform — no need to bear any delay!
Data import and export meets security standards
The Migration Wizard will handle your data security during all phases of the migration process. To confirm the utmost security of your support service records whether they are in import or at rest, we use tested practices. Here is included controlling regular security audits, reserving our servers secured, complying with different commands, and more.
Use the migration app that clients love
With thousands of outstanding data imports under our belt, our migration service has gained numerous service-linked awards and favorable mentions. Additionally, we keep improving. Since Help Desk Migration's mission is to include nearly all of your data import requirements, we keep developing our service and often increase it with neat functioning.
Enjoy easy mapping to deal with your most complex needs
Our app will relieve you from copypasting help desk data or creating wanted record types amidst Live Agent to Intercom migration. Our tool permits you map record fields and change your data migration. This will leave unchanged the native structure of your records smoothly on your side.
Pick a appropriate time for data import
Pick the most appropriate time to launch the help desk data migration process. Begin by migrating historical data and continue with set up the Delta migration feature to import your during migration updated data. Then, relax and let our solution make the rest.
Work with a support team you can fully be sure of
Don’t worry about dealing with challenges when running your Supported Platform data migration. Greenlight our customer support team explore your problem. With years of familiarity migrating data, our team are well-prepared to ensure a well-done migration of your support data.
Your Help Desk Data Import and Export is Protected at Every Stage
Help Desk Migration service comes with endless migration options without compromising on security. We commit to the recent standards, make regular improvements, and consistently scan all facilities.
We use a rigid two-factor authentication policy
Our Migration Wizard uses two-factor authentication. On top of that, only users with admin rights can export your Live Agent data. Combined, these safeguards avoid the dangers of data leakage.
We employ 3-layer
Help Desk Migration offers three levels of data protection. At the physical level, we shield our data hosting facilities from any breach. At the application level, we cease any unlawful access to your data on our service. And, finally, on the network layer, we secure our networks from cyber attacks.
We meet protection levels
We secure your records based on all critical security principles. Help Desk Migration possesses an broad portfolio of compliance, and we keep enlarging it. At the moment, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.
How much does Live Agent to Intercom data migration cost?
How much will you need to invest in the switch from Live Agent to Intercom? The price will mostly depend on the data volume you want to move, the complexity of your demands, and the features you’ll select or customizations you’ll request. Run a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback motivates us upgrade our service: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Full Live Agent to Intercom Migration in a Couple Clicks
Import your data from Live Agent to Intercom efficiently and without disorganizing your supreme aim of addressing your clients’ inquiries.
Get more additional resources about data import
Interested to learn more? Our resources is packed with information on customer service improvement and help desk platforms import and export. Take a look at it!
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