Secure Kustomer to Salesforce Service Cloud data migration service
Encoded conversations, secure servers, newest authorization mechanisms
Automated method, never get downtime, reduced workflow drops
Bargain charging to provide an opportunity + cost balance
We’ve won the of companies across sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by reviewing Source data, operations, and applications. Examine data cleaning and field matching to the Target. Set up a transition strategy, that consists of the agenda and agent training.
Security and Compliance Review
Verify data adheres to safety regulations. Establish permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Align records fields amongst the Source and Target. Define in-built custom options from the set or discuss unique tailoring for the data transfer.
Demo Migration
Start a test Demo to see how the replication service functions. Analyze results and adapt settings as you wish.
Data Verification
Review all replicated data in the Target is correct, complete, and adequately organized.
Full Data Migration
Replicate all selected data, containing tickets, contacts, attachments, and related records.
Delta Migration
Catch any new or updated data that tweaked during the Full data replication.
Interval Migration*
Data transition can be paused and resumed to cohere your outline, with no service disruption. You can halt up to five times for a duration of five days each, organized by our sales crew during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Deactivate the Source if required and preserve data backups.
What Entities Can You Migrate from Kustomer to Salesforce Service Cloud ?
With Help Desk Migration service, you can efficiently import and export solid portions of different data entities to or from Kustomer to Salesforce Service Cloud. Take a look the details of entities you can import applying automated service by yourself from tech representatives.
Do you require exclusive Kustomer to Salesforce Service Cloud migration requirements?
Let us know about a nonstandard data import.
| Kustomer entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Companies | Accounts | |
| Customers | Contacts | |
| Conversations | Cases | |
| Knowledge Base | ||
| Categories | Top level categories | |
| Subcategories | Second level categories | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Shift records seamlessly - maintain workflows running smoothly and serve customers without delays.Increased efficiency
Easily transfer data and set up predefined and tailored fields with the out-of-box Migration Wizard.Organized ticket movement
The Migration Wizard imports tickets and all associated records, maintaining the data structure intact on the Target.Personalized support
Our support reps is set to assist you through chat, email, or phone.Thorough replication planning
Managers will develop a comprehensive plan for data import, guaranteeing a smooth process and protected data.Custom options available
Pick pre-built options or seek specific adjustments, and we'll ensure your data is preserved.
How Does Kustomer to Salesforce Service Cloud Data Migration Go?
You can perform data import in five simple actions, with our automated migration solution. However, if you have specific demands or a unique data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Kustomer to Salesforce Service Cloud Migrate
with These Functions
Convey a seamless data replication experience that matches your company’s needs. The Help Desk Migration service offers functionalities to handle you to succeed your support service data migration in the painless mode.
Import content translations
Move your multilingual help center to your new help desk app effortlessly! Take advantage of our “Migrate content translations” option and transfe translated language versions of each article automatedly.
Omit attachments
Does your targeted help desk system deliver definite data storage? Omit attachments, particularly if your historical support service data doesn’t suffer a loss of its value without them. The data import and export time will go down considerably.
Apply the attachment feature to Migrate inline images
Don’t want to leave behind images set in into the tickets? You can import them to the desired support service platform as attachments.
Demo with custom data: Choose 20 entities for import
Don't waste your time on guessing. Ensure you recognize fully what the entities settle after you’ve copied them. Help Desk Migration’s Demo with custom data empowers you pick 20 entities for a test export.
Import newest data first
Select this castomization to move your newest records in a chronological flow, from newest to oldest. The option is applicable only to Full Migration.
Focus on your major tasks. We'll take the heavy lifting
Whether you’re importing from Kustomer to Salesforce Service Cloud, apply our automated migration service. It will help you to import all your records to a future platform in just a couple of clicks. Thus, you will receive your import finished in a timely fashion without putting crucial projects on the shelf.
Data import with security standards
Help Desk Migration Wizard takes care of your business data is secure throughout the import or export process. To provide the highest safety of your help desk data whether they are in import or at rest, we implement tried modes. These include conducting approved security scans, retaining our servers secured, meeting numerous instructions, and more.
Go with the migration tool that customers recommend
With multiple efficient data migrations done by our service, our migration service has obtained plenty of service-related awards and positive commentaries. On top of that, we enlarge our feature list. We move ahead to advance our Migration Wizard and move forward novel functioning to handle we’re meeting nearly all of your migration inquirements.
Use straightforward mapping to cover all your needs
Help Desk Migration solution will free your up from copy pasting data entities or making lacking data types during Kustomer to Salesforce Service Cloud migration. Help Desk Migration service greenlights you map fields and tailor your data migration. You get to preserve the structure of your business data with minimum job.
Select a suitable time for data migration
Get going by the help desk data migration whenever it fits into your workflow. Get going by exporting historical data and later move ahead to the Delta migration option to migrate your currently updated data. Then, relax and empower our Migration Wizard take care of the rest.
Work with a support representatives you can completely count on
Don’t worry about fighting challenges while performing your Supported Platform data import and export. Let our customer service agents check over your task. With lots of well-done data migration expertise, they can fix any issue related to your help desk migration or even provide assistance along the total migration.
Your Help Desk Data Migration is the Whole Way Long
Help Desk Migration solution enables every import features with no compromising on security. We constantly check all facilities and make updates, so that your data is shielded according to the latest standards.
We enforce a strict 2FA access policy
Help Desk Migration Wizard uses 2FA access. Besides, your business reps can only import from Kustomer records if they got admin rights. Combined, these security measures remove the risk of data leak.
3-level business data security
We offer three layers of business data security: physical (we secure our hosting facilities against physical and logical attacks), network (we secure our networks against cyber attacks), and app (we protect your business records within our importing solution against unsanctioned entry).
We follow security fundamentals
We protect your business records based on all key security principles. Help Desk Migration has an broad set of compliance, and we continue enlarging it. Nowadays, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
What is the cost of your Kustomer to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from Kustomer to Salesforce Service Cloud? The cost will largely lean on the business data volume you require to transfer, the complexity of your specifications, and the options you’ll select or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us advance our tool: Several words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
Complete Kustomer to Salesforce Service Cloud Import in a Few Clicks
Import your business data from Kustomer to Salesforce Service Cloud efficiently without disorganizing from what really matters — resolving your clients’ inquiries. Our tool takes on all the work behind the scenes whilst you simply enjoy working with your new platform.
Find out more guides about data migration
Want to get more? Our help section is full of information on customer service advancement and help desk business records import. Explore it today!
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