Kustomer to Salesforce Service Cloud
migration service

Trouble-free , no special know how or coding required. A complete Kustomer to Salesforce Service Cloud data migration instrument.

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The best Kustomer to Salesforce Service Cloud tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer support information.
Automated tool

Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.

Link the platforms, choose data, click ok, and you’re done!

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members can access to your credentials or other information.

You can be certain with HDM no data breaches are possible.

You’re in control

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we work to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Kustomer to Salesforce Service Cloud

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Salesforce Service Cloud.

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Sustained association between object and people

When migrating your records from Kustomer to Salesforce Service Cloud we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kustomer to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kustomer to Salesforce Service Cloud work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Kustomer to Salesforce Service Cloud.

  • Complete the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect Salesforce Service Cloud

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    Once everything's validated, find a quiet time with the minimal load on the support team and start migrating from Kustomer to Salesforce Service Cloud.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Salesforce Service Cloud import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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