Trusted Kayako to Salesforce Service Cloud data migration services
Encrypted chats, secure servers, latest authorization approaches
Automated method, never get time-out, avoiding any workflow pauses
Flexible charging to deliver a function + rate balance
Businesses across different fields pick us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by evaluating Source data, modus operandi, and integrations. Review data cleaning and field matching to the Target. Produce a transfer tactic, including the agenda and employee training.
Security and Compliance Review
Ensure data adheres to security protocols. Grant permissions and access settings to protect the migration.
Migration
Data Mapping and Customization
Map records fields amid the Source and Target. Settle on automated custom options from the set or discuss unique customization for the data migration.
Demo Migration
Run a free test Demo to identify how the transition app performs. Review results and tweak mapping as needed.
Data Verification
Ensure all replicated records in the Target is genuine, fully captured, and properly formatted.
Full Data Migration
Move all required records, embracing tickets, contacts, attachments, and closely connected data.
Delta Migration
Catch any newest or updated records that altered for the time of the Full data movement.
Interval Migration*
Data transfer can be interrupted and resumed to accommodate your timeline, with no downtime. You can pause up to five times for a duration of five days each, organized by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Disable the Source if necessary and protect data backups.
What Records Can You Import from Kayako to Salesforce Service Cloud ?
With our Migration app, you can with no trouble import or export massive piles of various data types to or from Kayako to Salesforce Service Cloud. Inspect the selection of data types you can migrate applying automation without extra guidance from tech support agents.
Do you have peculiar Kayako to Salesforce Service Cloud migration demands?
Let us know you need a custom data import.
| Kayako objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Organizations | Accounts | |
| Users | Contacts | |
| Conversations | Cases | |
| Knowledge Base | ||
| Categories | Top level categories | |
| Sections | Second level categories | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
Your data is the backbone of your business, and your customers’ history intact is essential:. Migrating with Help Desk Migration offers:
No downtime
Keep data transferring without pauses. Your workflows stay on track, so you can keep supporting clients without any interruptions.Enhanced efficiency
Leverage the automated, secured Migration Wizard to import your data effortlessly. Simple data mapping of standard and custom fields.Streamlined ticket movement
The Migration Wizard transfers the tickets and all related records, so the data keeps its structure on the Target intact.Dedicated support service
Our support team will guide you through the process if you require assistance via live chat, email, or phone.Comprehensive data relocation planning
The managers will compile a reliable plan for the data relocation that covers all the details, so everything flows simply. So, you can avoid any headaches during the transfer, and your data will be safe and sound.Custom options available
Adjust your migration with automated options. If you require specific adjustments, like data filtering or changing the field type, we’re here to take care you move data how you need it.
How Kayako to Salesforce Service Cloud Data Migration Goes
Our automated migration tool greenlights you import and export records in a few simple steps. However, if you have unique requirements or a non-standard data structure, feel free to choose a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Kayako to Salesforce Service Cloud Export
with These Functionalities
Share a automated data replication experience that reconciles your business objectives. The Help Desk Migration service offers functionalities to help you to complete your help desk data transmitting in the painless approach.
Import content versions of your help center
Move your multilingual help center articles to your new help desk system easily! Choose our “Migrate content translations” option and transfe translated versions of each article automatedly.
Skip attachments
Does your destination customer service tool present small data storage? Leave behind attachments, especially if your current support data loses none of its value without them. The data migration time will cut down considerably.
Import inline images as attachments
Export the images set in into tickets as attachments. The data migration time might be longer, but the images will never disappear along with the existing a new help desk solution.
Take a look our Demo with custom records by importing 20 entities
Don’t take any chances. Prove that you understand thoroughly how the entities will look like after you’ve moved them. Our Demo with custom data greenlights you appoint 20 entities for a test export.
Stay focused on your major processes. We'll take care of the heavy lifting
Our automated migration service delivers a productive tool, whether you’re migrating your help desk operations from Kayako to Salesforce Service Cloud. With just a couple of clicks, your help desk will be up and running on a future system — no need to accept any break!
Data import complies with security requirements
The Migration Wizard will take care of your data security during all phases of the migration process. We keep supreme customer support data defence applying proven modes, containing regulatory compliance, suitable server safekeeping, and frequent security examinations.
Choose the migration solution that clients praise
With thousands of goal-achieved data import and exports performed by us, Help Desk migration service has earned a lot of service-related awards and inspiring mentions. And our pursuit of quality does not cease there. Help Desk Migration team go ahead to develop our tool and move forward neat capabilities to handle we’re meeting all your data migration needs.
Enjoy straightforward mapping to cover all your needs
Rescue yourself from the long-lasting chore of adding wanted data types or help desk data throughout Kayako to Salesforce Service Cloud migration. Our service greenlights you map data fields and modify your data import and export. You preserve the system of your support service data with slight effort.
Select a fitting time for data import
Select the most fitting time to set up the help desk data import operation. Additionally, our Delta feature will let you to migrate the currently updated data entities after the historical data was imported. Then, relax and let our solution handle the rest.
Work with a support team you can completely depend on
Are you dealing with issues with your Supported Platform data import and export? Our support team is in place to assist you with any issues. With multiple successful data migration experience, they can find an answer to any issue connected with your support service data migration or even offer assistance during the full data import.
Your Help Desk Data Import or Export is the Whole Way Along
Help Desk Migration service ensures endless import functions with no compromising on security. We commit to the recent standards, make constant updates, and consistently examine all systems.
We use a firm two-factor access policy
Help Desk Migration Wizard shields your business records from illegal acquiring access with two-factor authentication. Additionally, only your business reps with admin rights can export your Kayako data. With these safety measures in place, you won’t have to worry about information leak.
Three-layer business data safety
We enable 3 layers of data security: physical (we take care of our data hosting facilities against any breach), network (we protect our networks against digital abuse), and app (we take care of your records within our data importing solution against forbidden log in).
We comply with safety principles
Help Desk Migration corresponds to top ranking security levels, delivering utmost greatest protection for your data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data protection fundamentals. And our wast compliance set continues getting enlarged.
How much does Kayako to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from Kayako to Salesforce Service Cloud? The cost will mostly build upon the records volume you need to migrate, the complexity of your specifications, and the features you’ll use or custom work you’ll inquire. Run a Free Demo to test the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceFeedback helps us elevate our solution: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
Full Kayako to Salesforce Service Cloud Import in a Few Clicks
Import your records from Kayako to Salesforce Service Cloud with ease and with no disrupting your highest purpose of addressing your customers’ requests.
Find out more useful guides about data migration
Willing to know more about help desk business records import and export and customer service improvement? Surf our help section.
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