Kayako to Intercom data migration done easily
Encrypted dialogues, secure servers, up-to-date authorization mechanisms
Automated approach, no time-out, excluded workflow pauses
Flexible pricing to deliver a feature + cost balance
Companies across various niches confident in us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by evaluating Source records, operations, and apps. Evaluate data cleaning and field alignment to the Target. Make a migration approach, that covers the schedule and employee training.
Security and Compliance Review
Ensure data complies with security protocols. Configure permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Map data fields amid your Source and Target. Define pre-built custom options from the set or ask for distinct customization for the record movement.
Demo Migration
Start a free trial Demo to identify how the migration service works. Check results and modify mapping as needed.
Data Verification
Ensure all migrated records in the Target is precise, complete, and appropriately structured.
Full Data Migration
Transmit all selected records, consisting of tickets, contacts, attachments, and correlated information.
Delta Migration
Net any new or updated records that changed during the Full data transfer.
Interval Migration*
Data transmit can be paused and resumed to fit your timeline, with zero interruption. You can stop up to five times for five days per pause, adjusted by our sales team during business hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Disable the Source if needed and ensure data backups.
What Sorts of Data Can You Import from Kayako to Intercom ?
With our Migration tool, you can with no trouble migrate solid volumes of varied data entities to or from Kayako to Intercom. Check out the list of data entities you can migrate making use of automated service without extra assistance from tech experts.
Do you have distinguishing Kayako to Intercom migration inquirements?
Let's discuss your specific needs for a personalized data import.
| Kayako objects | Intercom objects | |
|---|---|---|
| Help desk | ||
| Teams | Teams | |
| Agents | Admins | |
| Organizations | Companies | |
| Users | Users and leads | |
| Conversations | Conversations | |
| Knowledge Base | ||
| Categories | Collections | |
| Sections | Sections | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data smoothly - ensure workflows efficient and assist customers without delays.Enhanced efficiency
Effortlessly shift data and configure default and personalized fields with the intelligent Migration Wizard.Streamlined ticket transfer
The Migration Wizard imports tickets and all connected data, preserving the data structure consistent on the Target.Dedicated support service
Our support team is prepared to navigate you by means of chat, email, or phone.Comprehensive transfer planning
Our migration experts will establish a detailed plan for data import, securing a smooth process and secure data.Flexible customizations
Choose pre-built options or ask for customization, and we'll make sure your data is correct.
How Kayako to Intercom Data Migration Performs
Our automated migration tool empowers you import and export data in five simple actions. However, if you have specific demands or a unique data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Kayako to Intercom Import
with These Functionalities
Share a smooth data replication experience that reconciles your company’s requirements. The Help Desk Migration service offers functionalities to handle you to complete your customer service records movement in the secure and automated route.
Transfer content translations
Get your multilingual knowledge base articles to your new help desk platform effortlessly! Use our “Migrate content translations” option and transfe translated language versions of each article automatedly.
Skip attachments
Does your desired platform present compact data storage? Skip attachments, specially if your existing customer support records doesn’t suffer a loss of its value without them. The data migration time will shorten remarkably.
Add a new tag to the migrated tickets
Choose tags to the migrated tickets — this way, you won’t misinterpret them with those existing. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Use the attachment feature to Import inline images
Migrate the images set in into tickets as attachments. The data migration time might be longer, but the images will stay along on a destination help desk solution.
Demo with custom data: Select 20 entities for export
If you need to look at how handpicked entities look like in the new help desk solution, start this free custom Demo and choose 20 entities for a test.
Stay focused on your main processes. We'll deal with the heavy lifting
Whether you’re importing from Kayako to Intercom, apply our automated migration solution. It will permit you to import all your data to a new help desk system in just a few clicks. Thus, you will be able to get your import finished in a timely fashion without putting urgent processes on the shelf.
Data import and export meets security standards
The Migration Wizard will take care of your data security during all phases of the migration process. We keep highest business data guard incorporating valid practices, with regulatory compliance, suitable server safeguarding, and constant security checks.
Choose the migration app that clients love
Thousands of efficient data migrations and a lot of awards and inspiring reviews can prove the value of our migration service. And our striving towards excellence does not finish there. Help Desk Migration team go to improve our app and offer neat options to handle we’re involving nearly all of your data import needs.
Enjoy intuitive mapping to cover your most complex needs
Set yourself free from the time-consuming mission of adding lacking data types or data entities along Kayako to Intercom migration. Our app enables you map fields and tailor your data import and export. You retain the system of your data with minor work.
Pick a appropriate time for data import
Pick the most appropriate time to initiate the help desk import operation. What’s more, Help Desk Migration Delta opportunity will empower you to migrate the during migration updated data entities once the historical data was imported. Then, relax and empower our platform take care of the rest.
Work with a support team you can fully depend on
Are you dealing with tasks with your Supported Platform data import? Permit Help Desk Migration customer support agents inspect your setback. With plenty of successful data migration expertise, they can settle any issue related to your help desk migration or even offer help throughout the complete data migration.
Your Help Desk Data Migration is Protected at Every Step
Help Desk Migration service comes with endless migration functions without compromising on security. We constantly check all systems and make advancements, so that your data is protected according to the fresh standards.
We use a rigid two-factor authentication policy
Our Migration Wizard uses two-factor authentication. Besides, only your agents with admin rights can export your Kayako records. With these safety functions arranged, you won’t have to worry about data leak.
We employ 3-layer
We ensure three levels of data protection: physical (we protect our hosting facilities against physical and logical intrusion), network (we protect our networks against digital attacks), and app (we protect your records within our data migration platform from illegal log in).
We comply with protection principles
We secure your business data based on all required security fundamentals. Help Desk Migration possesses an extensive set of compliance, and we keep enlarging it. Nowadays, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
How much does Kayako to Intercom data migration cost?
How much will you need to invest in the switch from Kayako to Intercom? The price will mostly depend on the records volume you want to move, the complexity of your specifications, and the options you’ll choose or custom work you’ll request. Run a Free Demo to test the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us elevate our service: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
Migration Wizard is designed to be user-friendly and intuitive, requiring minimal technical expertise. A user-friendly interface guides the transfer, and the step-by-step instructions make it accessible to users with varying levels of technical knowledge.
To enable teammate and team matching, you need to set them up in Intercom beforehand. You can effortlessly match user profiles and groups to assign conversations to the right agents. The same applies to custom fields for conversations.
The migration performed by Help Desk Migration is non-destructive. It does not modify or delete any data in your Kayako or Intercom accounts. It focuses solely on transferring the data from one platform to another. Refer to our Terms of Services for more details.
Using the Migration Wizard, you have the flexibility to schedule the migration at a time that suits your business. Before starting the Full Data Migration, simply choose the date and time that is most convenient for you. This allows for a smooth migration with minimal impact on your operations.
Help Desk Migration prioritizes the security of your data during the transfer to Intercom. We have implemented the necessary organizational and technical measures to safeguard your information. Please review our comprehensive security policy for more information on our data security practices.
Full Kayako to Intercom Migration in a Few Clicks
Import your business records from Kayako to Intercom painlessly and without disorganizing your top purpose of solving your customers’ issues.
Get more additional resources about data migration
Interested to learn more? Our blog is providing information on customer service improvement and help desk platforms import. Take a look at it!
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