Secure Jira Service Management to Freshdesk data migration service
Encrypted dialogues, secured servers, latest authorization mechanisms
Automated approach, zero time-out, reduced workflow drops
Reasonable pricing to guarantee an opportunity + cost balance
Brands across many areas rely on our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by determining Source data, operations, and applications. Examine data cleaning and field matching to the Target. Produce a migration scenario, that covers the schedule and reps coaching.
Security and Compliance Review
Ensure data complies with security requirements. Establish permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Map data fields among the Source and Target. Define in-built custom options from the set or discuss particular customization for the record movement.
Demo Migration
Initiate a free trial Demo to understand how the replication service functions. Analyze outcomes and adapt mapping as needed.
Data Verification
Confirm all transferred records in the Target is correct, complete, and adequately organized.
Full Data Migration
Transmit all chosen records, embracing tickets, contacts, attachments, and associated records.
Delta Migration
Net any fresh or updated records that tweaked during the Full data replication.
Interval Migration*
Data transmit can be halted and continued to cohere your outline, with no service disruption. You can halt up to five instances for a duration of five days each, arranged by our sales team during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all users. Turn off the Source if required and preserve data backups.
What Entities Can You Migrate from Jira Service Management to Freshdesk ?
With our Migration tool, you can without trouble import and export solid portions of different records entities to or from Jira Service Management to Freshdesk. Inspect the parameters of record types you can migrate making use of automation service without any assistance from tech experts.
Do you want particular Jira Service Management to Freshdesk import or export requirements?
Let us know about a unique data import.
| Jira Service Management objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Organizations | Companies | |
| Customers | Contacts | |
| Issues | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Contents | Articles | |
Why transmit with Help Desk Migration?
-
Without downtime
Move data effortlessly - maintain workflows operational and help customers continuously. -
Enhanced efficiency
Effortlessly shift data and arrange predefined and tailored fields with the secure Migration Wizard. -
Streamlined ticket retrieval
The Migration Wizard transmits tickets and all connected data, maintaining the data structure unchanged on the Target. -
Dedicated support service
Our support team is ready to help you through chat, email, or phone. -
Comprehensive migration strategy
Our migration experts will establish a well-defined plan for data import, guaranteeing a smooth process and protected data. -
Flexible customizations
Opt for automated options or inquire about specific adjustments, and we'll guarantee your data is precise.
How Jira Service Management to Freshdesk Data Migration Works
Our automated migration tool empowers you import and export records in five simple moves. If you’re managing a unique data structure, feel free to choose our tailored route. We’re all set to satisfy your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Jira Service Management to Freshdesk Import
with These Options
Share a smooth data transmition experience that aligns your company’s needs. The Help Desk Migration service offers functionalities to empower you to complete your customer service records migration in the secure and automated way.
-
Skip attachments
Does your desired support service platform provide definite data storage? Omit attachments, particularly if your current data drop none of its value without them. The data migration time will drop greatly.
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Add a additional tag to the exported tickets
Choose more tags to the imported tickets — like so, you won’t mix up them with the left. You may further classify the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
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Use the attachment option to Import inline images
Don’t want to leave behind images added into the tickets? You can migrate them to the expected help desk system as attachments.
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Demo with custom data: Select 20 entities for export
If you require to check how certain entities will look like in the new help desk solution, schedule this free custom Demo and hand-pick 20 entities for a import.
-
Migrate newest records first
Select this castomization to move your most recent records in a chronological order, from most recent to oldest. This custom capability is applicable to Full Migrations.
Don’t let data migration to mislead you from your business
Whether you’re importing from Jira Service Management to Freshdesk, call into play our automated migration solution. It will permit you to migrate all your data to a future system in just a couple of clicks. Thus, you can get your import or export completed quickly without putting urgent processes on the shelf.
Data import and export meets security standards
The Migration Wizard will covers your data security during all phases of the migration process. We provide maximal records defence using proven runthrough, containing regulatory compliance, proper server safeguarding, and proper security scans.
Select the migration app that clients recommend
With thousands of outstanding data imports done by our service, our migration service has obtained a lot of service-connected awards and favorable mentions. And our aim for excellence does not hold there. For Help Desk Migration's aim is to include most of your data import requests, we keep growing our tool and frequently add to it with new capacity.
Enjoy comprehensive mapping to handle all your needs
Our app will relieve you from copy pasting data entities or making lacking data types amidst Jira Service Management to Freshdesk migration. Now you can map starting and custom ticket fields, apart from that transform your data import and export right away our Migration Wizard. This will keep the starting structure of your records effortlessly on your part.
Pick a appropriate time for data import
Pick the most appropriate time to launch the help desk migration workflow. Additionally, Help Desk Migration Delta migration function will allow you to import the currently updated records once the historical data was moved. Then, relax and allow our platform take care of the rest.
Work with a support team you can fully be sure of
Don’t worry about fighting challenges just as performing your Supported Platform migration. Greenlight Help Desk Migration customer service representatives explore your setback. With plenty of expertise moving data, Help Desk Migration pros are well-seasoned to guarantee a well-done import/export of your data.
Your Help Desk Data Migration is the Whole Way Long
Help Desk Migration service provides endless import features with no compromising on safety. We properly audit all systems and make updates, so that your business data is shielded matching to the fresh requirements.
We use a rigid two-factor access policy
Our Migration Wizard applies two-factor access. On top of that, only your company representatives with admin access rights can migrate your Jira Service Management data. With these security features in order, you won’t have to worry about data leak.
Three-layer business data security
Help Desk Migration offers three levels of business data security. At the physical layer, we shield our hosting equipment from any intrusion. At the app layer, we exclude any prohibited access to your business records on our service. And, last but not least, on the network level, we protect our networks from digital abuse.
We fulfill protection levels
We secure your business data based on all required security fundamentals. Help Desk Migration service possesses an extensive list of compliance, and we keep growing it. Currently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety fundamentals.
How much does Jira Service Management to Freshdesk data migration cost?
How much will you need to invest in the switch from Jira Service Management to Freshdesk? The price will mostly lean on the business data volume you require to transfer, the complexity of your specifications, and the options you’ll use or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceFeedback motivates us upgrade our tool: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
With Help Desk Migration, you can automatedly transfer records from Jira Service Management to Freshdesk, including tickets, agents, contacts, companies, ticket attachments, ticket private and public notes, ticket custom fields, Created_at, Updated_at, Closed_at, knowledge base articles with folders and categories, knowledge base attachments, knowledge base tags, and inline images.
We prioritize the security of your data during migration by implementing technical and organizational measures. Our data migration processes comply with essential data protection and security regulations. For more information, refer to our security policy page.
Follow these steps to migrate from Jira Service Management to Freshdesk:
- Create corresponding custom fields on Freshdesk.
- Add the same agent profiles as in Jira Service Management.
- Generate API keys for both Freshdesk and Jira Service Management.
- Identify similarities and differences between the two platforms.
The time taken to complete a migration can vary depending on the data volume, the size of attachments, and the API limits of Jira Service Management and Freshdesk. Therefore, the higher your API limits, the faster your Jira Service Management to Freshdesk migration can go.
We offer a range of resources at Help Desk Migration to ensure a smooth migration process from Jira Service Management to Freshdesk.
- The Help Center includes step-by-step guides, FAQs, and best practices;
- Our blog provides articles with tips and tricks to optimize your migration process, and our support team is available to assist you with any questions or issues;
- Use our Free Demo Migration to test the process before proceeding with the Full Migration;
- Select from our support packages, including Standard, Premium, or Signature;
- Opt for the Concierge Migration Service for complete assistance with the entire process.
Help Desk Migration provides three support packages - Standard, Premium, and Signature - to cater to customer needs. The Standard package offers 9/5 support via phone, chat, and email within 24 hours. The Premium package offers daily email, chat, and phone support. The Signature package includes daily email, chat, and phone support and an urgent response time of 2 hours. Refer to our Service Level Agreement for more information.
Full Jira Service Management to Freshdesk Migration in Several Clicks
Import your business data from Jira Service Management to Freshdesk without difficulty and with no confusing your supreme aim of settling your customers’ inquiries.
Get more tips and tricks about data import and export
Interested to learn more? Our resources is full of information on customer service advancement and help desk business records import. Explore it today!
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