Trusted HubSpot Service Hub to Freshservice data migration service
Encoded chats, secured servers, advanced authorization mechanisms
Automated method, don't have time-out, avoiding any workflow pauses
Reasonable charging to deliver a function + cost balance
We’ve gained the trust of businesses across fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by evaluating Source data, operations, and apps. Examine data filtering and field alignment to the Target. Develop a transfer plan, that covers the framework and employee training.
Security and Compliance Review
Make sure data adheres to security protocols. Grant permissions and access controls to secure the replication.
Migration
Data Mapping and Customization
Match records fields amid the Source and Target. Define pre-built custom capabilities from the list or ask for certain customization for the data movement.
Demo Migration
Run a free test Demo to understand how the transition service functions. Spot outcomes and alter settings as needed.
Data Verification
Confirm all moved records in the Target is genuine, complete, and appropriately organized.
Full Data Migration
Replicate all required records, including tickets, contacts, attachments, and linked information.
Delta Migration
Catch any newest or updated records that altered during the Full data transition.
Interval Migration*
Data transition can be interrupted and continued to accommodate your timeline, with zero interruption. You can halt up to five instances for five days per pause, managed by our sales squad during business hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Disable the Source if necessary and store data backups.
What Records Can You Migrate from HubSpot Service Hub to Freshservice ?
With Help Desk Migration app, you can conveniently import or export solid portions of varying records types to or from HubSpot Service Hub to Freshservice. Here’s the parameters of records you can migrate incorporating automated service by yourself from tech pros.
Do you want especial HubSpot Service Hub to Freshservice import or export demands?
Let's discuss your specific needs for a custom data migration.
| HubSpot Service Hub entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Companies | Departments | |
| Contacts | Requesters | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Subcategories | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Move records without disruption - preserve workflows on track and aid customers seamlessly.Increased efficiency
Quickly move data and configure standard and personalized fields with the smart Migration Wizard.Seamless ticket transmiting
The Migration Wizard shifts tickets and all linked data, ensuring the data structure unaffected on the Target.Expert support
Our support crew is available to guide you using chat, email, or phone.Effective import strategy
Managers will formulate a detailed plan for data import, providing a smooth process and protected records.Custom options available
Opt for pre-designed options or ask for personalization, and we'll confirm your data is on point.
How HubSpot Service Hub to Freshservice Data Migration Runs
Our automated migration app greenlights you import and export records in five simple actions. If you’re trying to organize a elaborate data structure, feel free to select our customized route. We’re in place to comply with your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your HubSpot Service Hub to Freshservice Export
with These Features
Leverage a automated data transmition experience that reconciles your company’s needs. The Help Desk Migration service provides features to enhance you to achieve your help desk data transfer in the smooth approach.
Leave behind attachments
Does your targeted customer service tool offer small data storage? Omit attachments, particularly if your existing customer support records lose no track of processes without them. The migration time will decrease significantly.
Apply a extra tag to the exported tickets
Are you going to use a existing platform during data export? To lessen mistakes, add extra tags to the exported tickets to distinguish them from the left ones.
Take advantage of the attachment feature to Import inline images
Don’t want to lose images fixed into the tickets? You can export and import them to the new help desk system as attachments.
Demo with custom data: Handpick 20 entities for transfer
Don't waste your time on doubts. Prove that you understand exactly what the entities look like at the end of you’ve exported them. Our Demo with custom data lets you select 20 entities for a test migration.
Move newest data first
Select this feature to transfer your newest records in a chronological order, from newest to oldest. This out-of-the-box option is applicable to Full Migrations.
Don’t let data migration to mislead you from your goals
Whether you’re migrating from HubSpot Service Hub to Freshservice, make use of our automated migration service. It will help you to import or export all your data to a targeted help desk in just a couple of clicks. Thus, you will be able to get your import finished in a timely manner without putting crucial processes without putting it off.
Data import complies with security requirements
The Migration Wizard will covers your data security during all phases of the migration process. To take care of the supreme security of your records whether they are in migration or at rest, we use valid procedures. Here is included conducting approved security audits, reserving our servers secured, obeying numerous instructions, and more.
Select the migration solution that clients praise
With a plenty of goal-achieved migrations performed by us, our migration service has gained numerous service-associated awards and favorable reviews. And our pursuit of high quality does not terminate there. Since our objective is to cover nearly all of your migration requests, we remain growing our tool and constantly increase it with new capacity.
Benefit from easy mapping to handle all your needs
Help Desk Migration tool will spare you from copy-pasting data entities or making not included fields amidst HubSpot Service Hub to Freshservice migration. Help Desk Migration tool permits you map fields and tailor your data import. You preserve the system of your records with minimum work.
Select a fitting time for data import
Select the most fitting time to launch the help desk data import operation. Begin by moving historical data and continue with move ahead to the Delta migration option to migrate your freshly changed data. Then, relax and let our importing tool handle the rest.
Contact to our reliable support representatives
Don’t worry about trying to cope with issues whilst running your Supported Platform migration. Help Desk Migration support representatives is up for it to assist you with any setbacks. With years of expertise migrating records, Help Desk Migration experts are well-seasoned to guarantee a well-done import/export of your support data.
Your Help Desk Data Migration is the Whole Way Along
Applying Help Desk Migration service, you’ll never have to worry about security of valuable records. We constantly check all facilities and make improvements, so that your business data is secured matching to the latest requirements.
We employ a firm two-factor access policy
Our Migration Wizard secured your data from unwanted getting access with 2FA authentication. Moreover, only your company representatives with admin access rights can export your HubSpot Service Hub records. Linked, these safety measures terminate the risk of information leakage.
Three-layer business data safety
We enable three levels of data security: physical (we secure our hosting equipment against physical and logical attacks), network (we protect our networks against digital harm), and app (we secure your business data within our data migration platform against unsanctioned entry).
Follow industry-standard principles
We protect your business data based on all critical security principles. Help Desk Migration service has an extended list of compliance, and we keep enlarging it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
What is the cost of your HubSpot Service Hub to Freshservice data migration?
And now to the burning question. How much will it cost to switch from HubSpot Service Hub to Freshservice? The cost will mostly build upon the records volume you want to transfer, the complexity of your requirements, and the features you’ll use or custom work you’ll request. Run a Free Demo to check the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceReviews helps us improve our solution: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
If you're considering migrating your data from HubSpot Service Hub to Freshservice, follow these steps for a seamless transition.
Start by thoroughly auditing and cleaning up your Source—HubSpot Service Hub—to remove duplicate data. Determine the specific records you wish to migrate and temporarily disable any triggers or notifications that might disrupt the migration process.
Next, configure the necessary settings on Freshservice to ensure a smooth migration. If you need assistance, don't hesitate to reach out to the Help Desk Migration team for expert guidance on planning and executing a precise data import.
After the migration, it's essential to download and review reports to verify that the migrated IDs correspond with the original records. For step-by-step guides, refer to the following checklists:
To ensure a smooth and seamless migration from HubSpot Service Hub to Freshservice, it is crucial to undertake a series of preparatory actions:
- Obtain a Freshservice API key.
- Establish custom fields in Freshservice that align with the ones in HubSpot Service Hub.
- Disable email notifications for tickets.
- Deactivate the Priority Matrix feature to enhance helpdesk productivity.
- Turn off workflow, scenarios, automations, and closure rules.
For a more comprehensive guide, check out the Freshservice Data Migration Checklist.
The time it takes to migrate from HubSpot Service Hub to Freshservice is determined by several factors, including the quantity of migrated records and attachments, as well as the API limits defined in your accounts. To ensure a smoother and more efficient migration, we advise increasing in your API limits.
The Migration Wizard is a cloud-based tool designed for migration, eliminating the need for installation. Your migration from Intercom to Freshdesk can be seamlessly performed in the cloud. Additionally, you have the flexibility to provide Demo or Full Data Migration access to your team members or customers.
At Help Desk Migration, we provide three support choices: Standard, Premium, and Signature. With our free Standard package, you can expect an email, phone, and chat support from Monday to Friday, with a response time of up to 24 hours. If you require more comprehensive assistance, our Premium and Signature packages offer 16/5 weekday availability and 8-hour weekend support, ensuring prompt help through email, phone, and chat.
Packed HubSpot Service Hub to Freshservice Import in Several Clicks
Import your records from HubSpot Service Hub to Freshservice painlessly and with no disturbing your top aim of fixing your customers’ matters.
Find out more useful guides about data import and export
Willing to learn more about help desk business records migration and support service upgrading? Surf our knowledge base.
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