HubSpot Service Hub to Freshdesk data migration done easily
Encrypted dialogues, safe servers, up-to-date authorization methods
Automated process, no operations time-out, avoiding any workflow pauses
Bargain pricing to deliver an opportunity + charge balance
We’ve developed the trust of businesses among areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by evaluating Source data, workflows, and apps. Evaluate data filtering and field matching to the Target. Make a movement approach, that consists of the timeline and agent training.
Security and Compliance Review
Confirm data complies with security protocols. Grant permissions and access settings to secure the transition.
Migration
Data Mapping and Customization
Connect data fields amid the Source and Target. Pick pre-built custom capabilities from the list or discuss unique tailoring for the record transfer.
Demo Migration
Do a free trial Demo to check how the replication tool works. Examine outcomes and tweak mapping as you wish.
Data Verification
Review all transmitted records in the Target is genuine, fully captured, and appropriately structured.
Full Data Migration
Migrate all required records, consisting of tickets, contacts, attachments, and linked information.
Delta Migration
Capture any newest or updated records that tweaked at the time of the Full data transfer.
Interval Migration*
Data migration can be interrupted and restarted to cohere your timeline, with zero interruption. You can stop up to five instances for a duration of five days each, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Disable the Source if required and ensure data backups.
What Kind of Entities Can You Import from HubSpot Service Hub to Freshdesk ?
With our Migration tool, you can smoothly import and export sizable volumes of diverse records types to or from HubSpot Service Hub to Freshdesk. Check out the selection of data entities you can import implementing automation without extra help from tech representatives.
Do you require distinguishing HubSpot Service Hub to Freshdesk import demands?
Let us know you need a nonstandard data migration.
| HubSpot Service Hub objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Companies | Companies | |
| Contacts | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Subcategories | Folders | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Shift data without interruption - preserve workflows on track and serve customers continuously.Enhanced efficiency
Seamlessly shift data and configure predefined and personalized fields with the out-of-box Migration Wizard.Easy ticket migration
The Migration Wizard moves tickets and all connected data, ensuring the data structure unaffected on the Target.Always here for you
Our support agents is equipped to support you using chat, email, or phone.Detailed movement framework
Our team will establish a detailed plan for data import, providing a seamless process and secure records.Pre-built options and customizations
Pick pre-designed options or ask for specific adjustments, and we'll confirm your data is preserved.
How HubSpot Service Hub to Freshdesk Data Migration Flows
Our automated migration solution empowers you import and export records in a few simple actions. However, if you have unique requirements or a non-standard data structure, feel free to go with a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your HubSpot Service Hub to Freshdesk Import
with These Opportunities
Have a smooth data transfer experience that matches your business requirements. The Help Desk Migration service provides features to facilitate you to complete your customer service records transmitting in the automated and secure way.
Bypass attachments
Does your new help desk solution enable small data storage? Skip attachments, specially if your historical data loses none of its value without them. The data migration time will cut down greatly.
Choose a extra tag to the imported tickets
Add extra tags to the moved tickets — like so, you won’t misinterpret them with those existing. You may further categorize the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Import inline images as attachments
Export the images inserted into tickets as attachments. The data export time might be longer, but the images will stay along on a targeted help desk system.
Take a look our Demo with custom records by copying 20 entities
Avoid any guessing. Make certain you understand entirely how the entities look like at the end of you’ve migrated them. Our Demo with custom data greenlights you appoint 20 entities for a test transfer.
Transfer newest records first
Choose this feature to move your most recent records in a chronological flow, from most recent to oldest. The feature applies exclusively to Full Migration.
Don’t allow data migration to distract you from your goals
Our automated migration service offers a productive solution, whether you’re migrating your help desk operations from HubSpot Service Hub to Freshdesk. With just a few clicks, your help desk will be ready to perform on a chosen system — no need to tolerate any holdback!
Data migration meets security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. To guarantee the maximum protection of your support service records whether they are in import or at rest, we implement proven runthrough. These include handling frequent security scans, reserving our servers guarded, complying with numerous commands, and more.
Go with the migration app that clients recommend
With numerous outstanding data exports performed by us, Help Desk migration service has gained a lot of service-connected awards and favorable mentions. On top of that, we don’t stop there. We move ahead to develop our Migration Wizard and deliver neat functioning to handle we’re including most of your data migration requirements.
Apply clear mapping to deal with all your needs
Rescue yourself from the long-lasting mission of adding wanted fields or help desk data along HubSpot Service Hub to Freshdesk migration. Our app enables you map fields and transform your data import and export. You get to preserve the structure of your support service data with minimum effort.
Choose a appropriate time for data import
Choose the most appropriate time to start the help desk data import operation. Begin by exporting historical records and later set up the Delta migration function to migrate your during migration changed data entities. Then, relax and let our service handle the rest.
Talk to our proficient support team
Are you having difficulties with your Supported Platform data import and export? Help Desk Migration customer service agents is ready to guide you with any setbacks. With years of familiarity migrating business data, our experts are well-seasoned to provide a successful migration of your records.
Your Help Desk Data Import is Protected at Each and Every Stage
Help Desk Migration app offers endless import functions without damaging on safety. We commit to the recent standards, set proper improvements, and unfailingly check all facilities.
We apply a rigid two-factor access policy
Help Desk Migration Wizard secured your business records from unwanted acquiring access with two-factor access. Besides, only your business reps with admin rights can migrate your HubSpot Service Hub data. Linked, these safeguards avoid the risk of information leakage.
We use 3-layer
We provide three levels of business records protection: physical (we take care of our data hosting facilities against any intrusion), network (we protect our networks against digital abuse), and app (we secure your business records within our data importing service against forbidden access).
Follow security regulations
Our Help Desk Migration service fulfills to leading security levels, delivering maximum security for your records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data security levels. And our wast compliance set keeps getting enlarged.
How much does HubSpot Service Hub to Freshdesk data migration cost?
How much will you need to invest in the switch from HubSpot Service Hub to Freshdesk? The price will mostly lean on the records volume you want to move, the complexity of your requirements, and the features you’ll choose or customizations you’ll ask for. Start a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us level up our tool: Few thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
A successful HubSpot Service Hub to Freshdesk migration involves some processes, such as
- Prepare your HubSpot Service Hub account and plan your migration date.
- Create a checklist to turn off features on your Intercom instance and enable settings on Freshdesk.
- Once you've completed these steps, run the Free Demo to test the migration process
- Afterward, compare Source and Target IDs to verify everything is in the right place.
For a more comprehensive guide, check out the Freshdesk Data Migration Checklist.
The time required for the HubSpot Service Hub to Freshdesk migration depends on several factors, such as the volume of records and the API limits associated with both help desk accounts. The process will be quicker if your platforms have higher API limits.
To migrate from HubSpot Service Hub to your desired platform effortlessly, use our code-free Migration Wizard. No technical skills are required to complete the process. You can also share your migration with a colleague using the Migration Sharing option and reset the migration for a free Demo anytime.
With Help Desk Migration, you can automatedly transfer the following records from HubSpot Service Hub to Freshdesk:
- tickets, agents, contacts, companies, ticket attachments, ticket private and public notes, ticket custom fields, organization custom fields, contact custom fields, Created_at, Updated_at, Closed_at;
- knowledge base articles with folders, categories, and inline images
Try our Help Desk Migration Demo to test data transfer from HubSpot Service Hub to Freshdesk. Check the results table for migrated, failed, skipped records, and download reports. Copy the record IDs for checking or modify the mapping settings as needed. Test your data import and adjust settings for the best results.
In a default migration, you can’t migrate groups and knowledge base tags from HubSpot to Freshdesk. In this case, you’ll need to request a Custom Data Migration to import them. In other cases, you can migrate any data from HubSpot Service Hub to Freshdesk. However, the migration time can be affected by the number of records and the size of attachments. Consider skipping attachments and reviewing the source data to speed up the process.
Data security is our top priority. We take both technical and organizational measures to secure your account. We adhere to industry standards and continuously work towards obtaining more certifications. More about security read here.
All-packed HubSpot Service Hub to Freshdesk Migration in a Couple Clicks
Import your records from HubSpot Service Hub to Freshdesk smoothly and without disordering your ultimate aim of addressing your clients’ issues.
More information about data import
Interested to learn more? Our blog is constantly updating information on support service improvement and help desk business data migration. Explore it today!
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