Effortless HelpShift to Help Scout data migration services
Encrypted dialogues, secure servers, up-to-date authorization methods
Automated approach, don't have downtime, no workflow pauses
Reasonable pricing to provide an opportunity + charge balance
We’ve won the of brands across areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by reviewing Source records, workflows, and integrations. Evaluate data cleaning and field alignment to the Target. Create a movement approach, that consists of the timeline and customer service reps coaching.
Security and Compliance Review
Ensure data complies with safety regulations. Set permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Map data fields amongst your Source and Target. Pick automated custom capabilities from the set or ask for distinct tailoring for the data transfer.
Demo Migration
Start a free trial Demo to see how the transmit tool performs. Examine outcomes and alter settings as you wish.
Data Verification
Confirm all moved data in the Target is accurate, fully captured, and properly structured.
Full Data Migration
Transmit all chosen data, consisting of tickets, contacts, attachments, and correlated data.
Delta Migration
Net any fresh or updated data that tweaked at the time of the Full data movement.
Interval Migration*
Data transmit can be halted and resumed to align with your timeline, with no downtime. You can stop up to five instances for five days per pause, adjusted by our sales team during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Deactivate the Source if required and save data backups.
What Entities Can You Import from HelpShift to Help Scout ?
With our Migration tool, you can efficiently import and export sizable piles of diverse records types to or from HelpShift to Help Scout. Review the set of data entities you can import implementing automated tool without extra guidance from tech pros.
Do you want distinguishing HelpShift to Help Scout migration needs?
Let us know you need a customized data migration.
| HelpShift objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Users | Customers | |
| Issues | Conversations | |
| Knowledge Base | ||
| Apps | Collections | |
| Sections | Categories | |
| FAQs | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Move data without disruption - keep workflows efficient and support customers continuously.Enhanced efficiency
Effortlessly shift data and set up predefined and personalized fields with the automated Migration Wizard.Streamlined ticket transmiting
The Migration Wizard imports tickets and all connected records, keeping the data structure consistent on the Target.Dedicated support service
Our support team is available to guide you via chat, email, or phone.Comprehensive import planning
Our migration experts will establish a comprehensive plan for data import, ensuring a seamless process and reliable records.Flexible customizations
Opt for automated options or seek specific adjustments, and we'll make sure your data is accurate.
How Does HelpShift to Help Scout Data Migration Run?
You can do records migration in five simple steps, applying our automated migration solution. If you’re dealing with a elaborate data structure, feel free to choose our customized mode. We’re up for it to comply with your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your HelpShift to Help Scout Import
with These Features
Get a smooth data replication experience that corresponds your business objectives. The Help Desk Migration service provides functionalities to help you to achieve your customer service data movement in the automated and secure way.
Skip attachments
Does your desired support service platform offer limited data storage? Leave behind attachments, specially if your existing customer support records loses none of its value without them. The migration time will go down significantly.
Add a additional tag to the migrated tickets
Choose more tags to the migrated tickets — in such a manner, you won’t jumble them with the existing. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Test drive our Demo with custom records by exporting 20 entities
Don’t take any chances. Make certain you recognize entirely how the entities will look like at the end of you’ve exported them. Our Demo with custom data lets you handpick 20 entities for a test migration.
Migrate newest records first
Choose this castomization to transfer your newest records in a chronological flow, from newest to oldest. The capability applies only to Full Migration.
Don’t allow data migration to throw off you from your goals
Our automated migration service delivers a productive solution, whether you’re migrating your help desk operations from HelpShift to Help Scout. With just a couple of clicks, your help desk system will be ready to work on a selected solution — no need to accept any break!
Data import and export meets security standards
The Migration Wizard will covers your data security during all phases of the migration process. We provide supreme business records defence applying proven modes, which includes regulatory compliance, accepted server preserving, and frequent security examinations.
Select the migration app that customers recommend
A collection of successful data migrations and lots of awards and positive mentions can confirm the high quality of our migration service. Moreover, we grow our functions. For Help Desk Migration's aim is to involve most of your data migration inquirements, we keep getting better our service and often enhance it with neat options.
Enjoy easy mapping to cover your most complex needs
Our app will spare you from copy pasting records or adding absent data types at the time of HelpShift to Help Scout migration. Now you can map regular and custom ticket fields, or else adapt your data migration right away our Migration Wizard. You preserve the structure of your business data with small work.
Pick a appropriate time for data migration
Pick the most appropriate time to run the help desk data migration operation. Additionally, our Delta migration feature will greenlight you to export the currently changed records after the historical business data was exported. Then, relax and greenlight our solution take care of the rest.
Talk to our proficient support pros
Are you facing hardships with your Supported Platform migration? Our service team is all set to aid you with any issues. With multiple successful data import and export involvement, they can fix any challenge joined with your support service data migration or even supply guidance throughout the full migration.
Your Help Desk Data Import is the Whole Way Long
With Help Desk Migration service, don't worry about security of critical records. We commit to the recent standards, set constant advancements, and invariably check all servers.
We use a rigid 2FA authentication policy
Our Migration Wizard applies 2FA authentication. Besides, only your business reps with admin access rights can export your HelpShift data. With these security functions arranged, you don't worry about information leak.
3-level data safety
We enable 3 layers of records safety: physical (we protect our data hosting equipment against any intrusion), network (we take care of our networks against digital harm), and application (we take care of your business records within our migration solution from unauthorized entry).
Compliance with security levels
Help Desk Migration service fulfills to top security standards, delivering utmost greatest security for your records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data security standards. And our wast compliance portfolio continues getting large.
How much does HelpShift to Help Scout data migration cost?
How much will you need to invest in the switch from HelpShift to Help Scout? The price will largely lean on the records volume you need to move, the complexity of your specifications, and the features you’ll choose or customizations you’ll inquire. Start a Free Demo to check the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us improve our tool: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full HelpShift to Help Scout Migration in a Few Clicks
Import your business data from HelpShift to Help Scout without trouble with no disordering from what really matters — dealing with your customers’ requests. Our solution manages all the work behind the scenes while you simply enjoy running customer service your selected platform.
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