HelpShift to Help Scout
migration service
Effortless , no special expertise or coding required. A complete HelpShift to Help Scout data migration instrument.
HelpShift to Help Scout
Your best tool for HelpShift to Help Scout data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the wonders happening.Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer support details.Easy process
No need to worry about coding or continuously control each record moved.
Just attach both platforms, choose what you want to migrate and allow the Migration Wizard deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
You data is key which is why we developed a tool that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Outside of producing great customer support services, we always strive to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from HelpShift to Help Scout
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in Help Scout.Next
Retained connectivity between object and people
When migrating your data from HelpShift to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpShift to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpShift to Help Scout work
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Prepare
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HelpShift to Help Scout.
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Connect HelpShift
Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect Help Scout
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Help Scout all data
When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from HelpShift to Help Scout.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Help Scout import
Our staff would be more than happy to run a custom migration in case you have specific requirements.
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