96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpShift to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Effortless , no special expertise or coding required. A complete HelpShift to Help Scout data migration instrument.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from HelpShift to Help Scout

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in Help Scout.

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Retained connectivity between object and people

When migrating your data from HelpShift to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpShift to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpShift to Help Scout work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HelpShift to Help Scout.

  • Connect HelpShift

    Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Help Scout

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Help Scout all data

    When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from HelpShift to Help Scout.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Help Scout import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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