Secure HelpShift to Freshdesk data migration service
Encrypted communications, safe servers, newest authorization mechanisms
Automated process, don't have time-out, avoiding any workflow pauses
Fair pricing to deliver an opportunity + cost balance
We’ve won the authority of customers among sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by evaluating Source data, operations, and applications. Review data cleansing and field mapping to the Target. Produce a transition approach, featuring the schedule and reps training.
Security and Compliance Review
Ensure data complies with security protocols. Grant permissions and access controls to safeguard the movement.
Migration
Data Mapping and Customization
Map data fields amid the Source and Target. Choose in-built custom features from the menu or request certain tailoring for the data transition.
Demo Migration
Run a trial Demo to check how the replication service functions. Verify results and adjust mapping as you wish.
Data Verification
Verify all moved records in the Target is genuine, complete, and adequately formatted.
Full Data Migration
Migrate all required records, containing tickets, contacts, attachments, and closely connected records.
Delta Migration
Capture any newest or updated records that tweaked during the Full data replication.
Interval Migration*
Data migration can be interrupted and restarted to cohere your timeline, with no service disruption. You can pause up to five times for five days each, managed by our sales crew during work hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Disable the Source if required and store data backups.
What Entities Can You Migrate from HelpShift to Freshdesk ?
With our Migration Wizard, you can smoothly import and export large portions of differing data types to or from HelpShift to Freshdesk. Inspect the selection of data entities you can import making use of automated tool without extra assistance from tech pros.
Do you need nonstandard HelpShift to Freshdesk import demands?
Let's discuss your specific needs for a customized data migration.
| HelpShift objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Users | Contacts | |
| Issues | Tickets | |
| Knowledge Base | ||
| Apps | Categories | |
| Sections | Folders | |
| FAQs | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer data without interruption - preserve workflows intact and support customers continuously.Enhanced efficiency
Effortlessly migrate data and configure predefined and personalized fields with the automated Migration Wizard.Streamlined ticket transmiting
The Migration Wizard shifts tickets and all related data, ensuring the data structure unalterred on the Target.Dedicated support service
Our support team is available to support you using chat, email, or phone.Comprehensive import framework
Our team will create a detailed plan for data import, providing a smooth process and protected records.Pre-built options and customizations
Select pre-designed options or ask for specific adjustments, and we'll verify your data is accurate.
How HelpShift to Freshdesk Data Migration Runs
Our automated migration tool lets you import and export records in five simple moves. If you’re dealing with a unique data structure, feel free to select our customized approach. We’re up for it to fulfill your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your HelpShift to Freshdesk Move
with These Opportunities
Get a tailored data transfer experience that matches your company’s needs. The Help Desk Migration service delivers functions to facilitate you to accomplish your support service data import in the secure and automated way.
Skip attachments
Does your new help desk solution enable small data storage? Omit attachments, especially if your current support data loses none of its value without them. The data import time will shorten significantly.
Add a extra tag to the imported tickets
Add extra tags to the moved tickets — like so, you won’t blend them with the remaining. You may further sort the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Demo with custom data: Select 20 entities for migration
If you require to see how certain entities look like in the targeted support service platform, launch this free custom Demo and pick 20 entities for a migration.
Migrate newest records first
Opt for this option to import your most recent records in a chronological flow, from newest to oldest. This custom option is applicable to Full Migrations.
Stay focused on your crucial processes. We'll take care of the heavy lifting
Our automated migration service provides a powerful solution, whether you’re importing your customer service operations from HelpShift to Freshdesk. With just a few clicks, your support service platform will be up and running on a desired solution — no need to bear any holdback!
Data migration with confidence
The Migration Wizard will handle your data security during all phases of the migration process. To assure the maximal protection of your data whether they are in import or at rest, we implement tested procedures. Here is encompassed handling regular security analysis, reserving our servers guarded, obeying many regulations, and more.
Use the migration service that clients recommend
With thousands of successful data exports performed by us, our migration service has obtained a lot of service-linked awards and gratifying feedback. Besides, we keep developing our feature list. We proceed to grow our solution and move forward fresh functioning to take care of we’re comprising nearly all of your import and export requests.
Enjoy easy mapping to deal with all your needs
Relieve yourself from the long-lasting mission of adding nonexistent fields or help desk data during HelpShift to Freshdesk migration. So now you can map regular and custom data fields, apart from that adapt your data import right away our tool. You sustain the system of your business data with minimal work.
Choose a convenient time for data import
Choose the most convenient time to launch the help desk data import operation. Get going by exporting historical data and later go for the Delta function to migrate your currently updated data entities. Then, relax and greenlight our platform do the rest.
Talk to our reliable support representatives
Don’t worry about trying to cope with tasks when doing your Supported Platform data import and export. Our service agents is up for it to assist you with any obstacles. With lots of experience moving support data, Help Desk Migration team are well-qualified to provide a accomplished import of your records.
Your Help Desk Data Migration is the Whole Way Long
Help Desk Migration service offers endless import functions with no damaging on security. We commit to the up-to-date requirements, make proper updates, and consistently check all systems.
We use a stringent two-factor access policy
Our Migration Wizard guards your business records from unauthorized accessing with two-factor access. Besides, only your company representatives with admin access rights can migrate your HelpShift records. Collect, these security measures avoid the risk of information leakage.
Three-layer business data safety
We provide three levels of data security: physical (we protect our hosting facilities against any attacks), network (we secure our networks against digital attacks), and application (we protect your records within our data importing service against prohibited log in).
Follow industry-standard principles
We protect your business records based on all key security fundamentals. Help Desk Migration possesses an vast set of compliance, and we are enlarging it. At the moment, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.
How much does HelpShift to Freshdesk data migration cost?
How much will you need to invest in the switch from HelpShift to Freshdesk? The price will mostly lean on the records volume you require to migrate, the complexity of your demands, and the features you’ll use or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us level up our tool: Few words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full HelpShift to Freshdesk Migration in a Couple Clicks
Import your records from HelpShift to Freshdesk painlessly and with no disarranging your highest goal of working out your clients’ issues.
More information about data import
Willing to know more about help desk business data import and support service upgrading? Check out our help section.
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