Help Scout to Jira Service Management
Smooth, no special knowledge or coding required. A complete Help Scout to Jira Service Management data migration instrument.
Your best tool for Help Scout to Jira Service Management data migrationNo need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resourcesSkip the platform analysis and script development processes. Just pick customer info you need to move and set off with the transition right away.
Simple migrationNo tech knowledge or skill needed. Just pick what data will go to the new solution and observe the magic happening.
Record completionMove your help desk records in full to make certain that no ticket has lost vital customer service information.
Simple and easy process
You don’t have to bother about coding or constantly watch each record moved.
Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
Information is key which is why we developed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.
If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer service, we always want to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Help Scout to Jira Service Management
Strong privacy of your informationThe migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard as well as custom fields, thus letting you be sure that the records end up in the right places in Jira Service Management.
Retained connection between object and peopleWhen migrating your data from Help Scout to Jira Service Management we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Help Scout to Jira Service Management
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Help Scout to Jira Service Management work
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Help Scout to Jira Service Management.
Link Help Scout
Fill out the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
Connect Jira Service Management
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences.
Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Jira Service Management all data
Once everything's tested out, find a quiet time with the least load on the support team and start migrating from Help Scout to Jira Service Management.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
Let a specialist run your Jira Service Management import
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