HelpDesk to Help Scout data migration done painlessly
Encrypted chats, secure servers, newest authorization methods
Automated process, no time-out, reduced workflow breaks
Bargain charging to guarantee an opportunity + charge balance
Companies among different fields prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by determining Source data, workflows, and integrations. Evaluate data cleaning and field alignment to the Target. Formulate a transfer plan, involving the outline and employee coaching.
Security and Compliance Review
Ensure data adheres to security requirements. Establish permissions and access settings to protect the transfer.
Migration
Data Mapping and Customization
Map records fields among the Source and Target. Select automated custom settings from the set or ask for particular tailored adjustments for the record replication.
Demo Migration
Perform a free test Demo to identify how the replication tool operates. Check outcomes and modify mapping as necessary.
Data Verification
Review all migrated records in the Target is correct, fully captured, and properly structured.
Full Data Migration
Migrate all selected records, containing tickets, contacts, attachments, and associated data.
Delta Migration
Capture any new or updated records that tweaked at the time of the Full data migration.
Interval Migration*
Data migration can be paused and resumed to cohere your schedule, with no downtime. You can stop up to five instances for five days per pause, arranged by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Turn off the Source if required and store data backups.
What Kind of Data Can You Import from HelpDesk to Help Scout ?
With our Migration app, you can simply import and export big amount of varied records entities to or from HelpDesk to Help Scout. Examine the list of records you can import or export using automation without extra help from tech support team.
Do you require especial HelpDesk to Help Scout migration requirements?
Schedule a call and tell us about a personalized data import.
| HelpDesk objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Teams | Teams | |
| Agents | Users | |
| Customers | Customers | |
| Tickets | Conversations | |
Why migrate with Help Desk Migration?
Zero downtime
Shift records seamlessly - maintain workflows operational and assist customers without delays.Enhanced efficiency
Effortlessly move data and arrange predefined and custom fields with the intelligent Migration Wizard.Streamlined ticket transfer
The Migration Wizard transfers tickets and all linked data, maintaining the data structure unchanged on the Target.Dedicated support service
Our support team is prepared to assist you through chat, email, or phone.Comprehensive transfer planning
Our team will formulate a well-defined plan for data import, guaranteeing a seamless process and safe data.Pre-built options and customizations
Pick pre-built options or inquire about specific adjustments, and we'll guarantee your data is correct.
How HelpDesk to Help Scout Data Migration Performs
You can carry out records import in a few simple moves, applying our automated migration app. However, if you have distinct requirements or a distinct data structure, feel free to choose a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your HelpDesk to Help Scout Export
with These Functions
Get a automated data replication experience that corresponds your business preferences. The Help Desk Migration service brings functionalities to aid you to accomplish your help desk records import in the most suitable approach.
Skip attachments
Does your new help desk system deliver definite data storage? Bypass attachments, specially if your current data drop none of its value without them. The data import time will go down greatly.
Add a new tag to the migrated tickets
Add tags to the migrated tickets — like so, you won’t blend them with those existing. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Import inline images as attachments
Migrate the images added into tickets as attachments. The data import time might go up, but the images will never disappear along with the source a destination customer service tool.
Give a try to our Demo with custom records by copying 20 entities
If you require to check how particular entities look like in the desired help desk platform, run this free custom Demo and select 20 entities for a migration.
Migrate newest data first
Choose this castomization to transfer your most recent records in a chronological order, from most recent to oldest. This custom feature is exclusive to Full Migrations.
Don’t allow data migration to lead away you from your tasks
Our automated migration service offers an effective app, whether you’re importing your help desk operations from HelpDesk to Help Scout. With just a couple of clicks, your help desk will be live on a chosen solution — no need to accept any delay!
Data migration complies with security requirements
Help Desk Migration Wizard takes care of your records is safe throughout the migration process. To confirm the utmost guard of your data whether they are in migration or at rest, we apply tested runthrough. Here is included running regular security audits, keeping our servers protected, complying with many directs, and more.
Go with the migration solution that clients recommend
Myriads of goal-achieved data imports and plenty of awards and approving mentions can vouch for the high quality of Help Desk migration service. Moreover, we keep developing our feature list. For Help Desk Migration's aim is to contain all your migration inquirements, we keep developing our app and often advance it with neat functioning.
Enjoy intuitive mapping to cover all your needs
Our tool will free your up from copy pasting records or setting wanted data types throughout HelpDesk to Help Scout migration. So you can map typical and custom fields, apart from that tweak your data migration right away our migration app. You preserve the system of your records with minimal job.
Choose a fitting time for data import
Start by the help desk import anytime it fits into your business processes. Start by importing historical records and then set up the Delta migration opportunity to move your freshly changed records. Then, relax and greenlight our Migration Wizard handle the rest.
Work with a support team you can completely be sure of
Are you facing tasks with your Supported Platform data migration? Help Desk Migration support team is ready to assist you with any issues. With lots of successful data migration experience, they can fin a solution to any issue linked with your support service data migration or even supply help during the full data import and export.
Your Help Desk Data Import is Protected at Every Step
Employing Help Desk Migration solution, you’ll never have to worry about safety of business data. We commit to the up-to-date standards, make regular upgrades, and unfailingly scan all facilities.
We use a firm two-factor access policy
Help Desk Migration Wizard shields your information from illegal getting access with two-factor authentication. What’s more, your agents can only migrate HelpDesk data if they have admin access. United, these safeguards prevent the dangers of data leak.
We use Three-layer
We ensure 3 layers of business data protection: physical (we protect our data hosting equipment against any breach), network (we secure our networks against cyber harm), and app (we protect your business data within our data importing service against unsanctioned entry).
We follow safety levels
Our Help Desk Migration service corresponds to highest security principles, ensuring maximum security for your business data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data protection levels. And our extended compliance set continues getting large.
How much does HelpDesk to Help Scout data migration cost?
How much will you need to invest in the switch from HelpDesk to Help Scout? The cost will mostly lean on the data volume you need to move, the complexity of your specifications, and the options you’ll select or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceFeedback helps us advance our tool: Some thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Help Scout data migration
Prepare for Help Scout data migration by checking an in-depth step-by-step guide
Full HelpDesk to Help Scout Import in a Few Clicks
Export your business records from HelpDesk to Help Scout without difficulty with no confusing from what actually matters — settling your customers’ issues. Help Desk Migration solution does all the work behind the scenes while you simply enjoy applying your selected platform.
More guides about data migration
Interested to get more? Our resources is full of information on support service enhancement and help desk platforms import. Take a look at it!
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